I've been very disappointed with the after-sales service at Porsche Centre Nottingham. My car was misdiagnosed as having a fault with the trims. I told them this wasn't the cause and asked th... Voir plus
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Lisez les avis des autres
Great experience all round. From Morgan handling the booking and keeping me updated during the visit along with arranging a space for me to work, to the hosting team for keeping the drinks topped up a... Voir plus
A great experience with OPC Nottingham - service team kept us fully informed and worked their way through a very tricky and awkward repair.
Having called Porsche Nottingham I was greeted by a very enthusiastic and polite young man who's product knowledge was second to none, nothing was to much trouble and a video and pictures came throug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Electric Avenue, NG2 1RS, Nottingham, Royaume-Uni
- 0115 934 0062
4,3
Excellent
287 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Stratstone - Porsche Centre Nottingham
Hi Dave,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Customer Services
They can’t be bothered
I rang 3 times to book my car in for a service. Twice there was nobody to take my call. The third time they took my details and said they would call me back as once again there was nobody available to take my call. 3 week later and nobody called back. I went elsewhere and got good service.
3 mars 2025
Avis spontané
Réponse de Stratstone - Porsche Centre Nottingham
Hi Tony,
We understand your frustration with the difficulty in reaching us by phone.
We strive to provide excellent customer service and apologize for the inconvenience you experienced.
We will review our processes to ensure we are responsive to customer inquiries.
Customer Services
Friendly staff and very efficient in a…
Friendly staff and very efficient in a relaxed environment
27 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Neil,
Thank you for your kind words.
We're pleased to hear you enjoyed your experience.
Customer Services
Exceptional service with a personal touch - Porsche Nottingham delivers perfection!
From the moment we walked through the door to just have a browse they made us feel very much at home. A massive thank you to the lovely ladies at the front of house Rachel, Marie and Andrea - they are so friendly and helpful. Thank you 🙏.
Rean who stuck with us from the start of our journey to hand over day - absolutely superb. His patience, knowledge and kindness shone through. Thank you so much for helping us choose our lovely new Porsche. Last but certainly not least a shout out to Dave Bolton from the sales team, who worked hard to get a deal perfectly suited to us. Thank you guys, you really are the best and Porsche UK should be very proud 🫶🏻
26 mars 2025
Avis spontané
Réponse de Stratstone - Porsche Centre Nottingham
Hi Melanie,
It's wonderful to know that you felt welcome from the moment you walked in.
We are incredibly proud of our team and their dedication to providing exceptional customer service.
We are so glad that Rachel, Marie, Andrea, Rean, and Dave were able to help you find the perfect Porsche.
We strive to create a welcoming and supportive environment for all our customers, and your kind words are a testament to our team's hard work.
Thank you for choosing us and for sharing your positive experience.
Customer Services
Excellent experience from my visit
Excellent experience from my visit to Porsche Nottingham today all expectations exceeded by the staff and technicians.
14 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Andrew,
We strive to exceed customer expectations and are delighted that our staff and technicians were able to deliver on that promise.
Customer Services
Got my car in ASAP.
Got my car in ASAP.
Jenny looked after me and got my car back to me before the original agreed time.
11 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Mr Charlesworth,
We appreciate your kind words about your recent experience with Jenny.
We're glad to hear you were pleased with the service you received and that your car was returned to you ahead of schedule.
Customer Services
Excellent from start to finish
Excellent from start to finish. Jenny kept me updated and answered all my questions and concerns
5 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Dee,
It's wonderful to know that you felt well-informed and supported throughout the process.
We appreciate your kind words about Jenny's dedication to providing excellent customer service.
Customer Services
Good service delivered as promised.
5 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Mike,
We're glad to hear that you were satisfied with the service you received.
Customer Services
Brilliant service from start to finish
Brilliant service from start to finish. Super clear comms from Kinna Arden my service advisor and very careful
work by Josh the service technician. Staff are always friendly in Porsche Nottingham.
6 mars 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Kinna and Josh provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Réponse de Stratstone - Porsche Centre Nottingham
Hi Patrick,
We strive to create a welcoming and friendly environment for all our customers.
Customer Services
Professional and friendly staff
21 février 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Mr Crooks,
We appreciate you taking the time to share your positive experience.
Customer Services
Great at sales, dreadful at after sales, avoid!
Could start by actually getting back to customers when requested to, had my car for 4½ days when should only have had it for 2, for what turned out to be a very minor job. Lack of transparency has also raised questions over the previous sale of the car also, with concerns being raised and not answered. Business to customer trust has been lost and I couldn't recommend these to anybody going forward.
2 février 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Adam,
We understand your frustration with the recent service you received.
We value your feedback and take all customer concerns seriously.
We strive to provide timely and transparent communication, and we apologise that this was not your experience.
We will use your feedback to improve our processes and ensure that we are meeting the expectations of our customers.
Customer Services
Always a pleasure to visit OPC…
Always a pleasure to visit OPC Nottingham, the staff are friendly, approachable and professional. My recent visit was for some warranty work and it was diagnosed and repaired within 3 days which I didn’t expect, so great job.
Big shout out to Michaela from the service team, she’s brilliant and a great person too.
8 février 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Wayne,
We appreciate your kind words and are delighted to hear about your positive experience.
We're thrilled that you found our staff friendly and professional, and that your warranty work was resolved quickly.
We're also happy to hear that you had a great experience with Michaela, we'll be sure to pass your feedback along to her.
Customer Services
Great service
Great service. Welcoming, rapid, clear communication and good value. The work was followed up the next day to ensure everything was as it should be.
11 février 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Guy,
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
Staff amazing reception awsome
Staff amazing
Reception second to none
Mustn’t forget service people
31 janvier 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Sandra,
It's wonderful to know our staff made such a great impression.
We strive to provide exceptional service and are delighted you noticed.
Customer Services
Pinnacle of customer service and engineering
The most professional, caring customer experience you can have bar none
30 janvier 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi Nick,
We're thrilled to hear you had such a positive experience.
We strive to provide exceptional customer service.
Customer Services
Great Porsche Dealership
Location is great, warmly greeted by the team on reception, offered a drink whilst waiting to be served.
Sales and Service team are great highly recommend this dealership
30 janvier 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi,
Thank you for your kind words.
We are delighted to hear you had a positive experience at Porsche Centre Nottingham.
We appreciate your feedback and will share it with our team.
Customer Services
Réponse de Stratstone - Porsche Centre Nottingham
Hi Philip,
We appreciate your kind words and are glad to hear that your experience met your expectations.
Customer Services
Réponse de Stratstone - Porsche Centre Nottingham
Hi Timothy,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
We got a cup of very milky coffee ;-(
16 janvier 2025
Réponse de Stratstone - Porsche Centre Nottingham
Hi,
We appreciate your feedback and are sorry to hear that your coffee was too milky.
We strive to provide a consistently enjoyable experience for our customers, and we'll take your comments into consideration as we continue to improve our offerings.
Customer Services
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