By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... Voir plus
L'entreprise a répondu
Excellent service from the initial welcome and throughout the service. Avril goes above and beyond but does it naturally-such a great asset for the dealership!
L'entreprise a répondu
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Stafford Road, WV10 7ER, Wolverhampton, Royaume-Uni
- 01902 394010
4,4
Excellent
307 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Be careful of Porsche Centre Wolverhampton
Never received so poor service how in Wolverhampton Porsche Centre. Car part damaged during the service, which took 4 days. The damage part changed incorrectly, and the car returned with a dirty window, saying that it wasn't cleaned because we didn't want to make any scratches.
18 septembre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Edita,
We regret to hear about the issues you experienced at Porsche Centre Wolverhampton including the damaged car part and the condition of your vehicle upon return.
We appreciate your feedback and will review our service procedures to prevent similar situations.
Customer Services
Everyone at Porsche is pleasant when…
Everyone at Porsche is pleasant when you walk in. I wandered around looking at the show vehicles and Dan found me.
There was no waiting and no unexpected news or delays. The updates came through and I was told as soon as the car was ready for collection.
20 octobre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Robert,
We're happy to hear that you enjoyed your experience.
It's great to know that Dan made you feel welcome and that the process was smooth and efficient.
Thank you for your positive feedback!
Customer Services
Excellent customer experience…
Staff very helpful and knowledgeable when I went to extend my existing Porsche warranty for the first time.
Very quick and smooth.
10 octobre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Rachel,
We're happy to hear that our staff were helpful and knowledgeable when you extended your Porsche warranty.
We're glad it was quick and smooth for you.
Customer Services
The whole team at Porsche Wolverhampton…
The whole team at Porsche Wolverhampton have been amazing in the way they have handled my Porsche Taycan when the battery failed to charge
Especially Avril Smith
2 septembre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Dinesh,
We're happy to hear that Avril provided amazing support with your Porsche Taycan's battery issue.
We appreciate your positive feedback and thank you for acknowledging our efforts.
Customer Services
Excellent sales and service
From sales to service, the team at Porsche Wolverhampton never fail to deliver exceptional service and are always friendly and attentive. Excellent garage that is easy give five stars too!
16 septembre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello,
We appreciate you taking the time to leave us this fantastic review.
We're happy to hear that our team delivers exceptional service and is always friendly and attentive.
CUstomer Services
Daisy at Wolverhampton Porsche was…
Daisy at Wolverhampton Porsche was extremely professional. it was an excellent experience
8 septembre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Mike,
We're happy to hear that your experience was excellent and that you found Daisy to be professional.
Customer Services
Friendly staff
3 septembre 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for the positive review.
Take care,
Customer Services
Great service from Porsche Wolverhampton
I did not have a very good experience with management at another Porsche dealership but Wolverhampton was excellent. Service manager Daisy-May kept me informed all the way provided me with a loan car and returned my own car within a couple of days super efficent !
21 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
We're glad you enjoyed your experience.
It's great to hear that the service you received was super efficient, and that you were kept informed throughout the process and provided with a loan car.
Thank you for your positive feedback about Daisy-May.
Customer Services
Excellent service
14 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for the five stars.
Customer Services
Nothing more to add
Nothing more to add - good people - well trained with knowledge and experience = good customer service
9 janvier 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Richard,
We appreciate you taking the time to share your positive experience.
It's great to hear that our team's expertise translated into excellent customer service for you.
Customer Services
Great welcome
Great welcome, refreshments offered, relavent people available in quick time.
19 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Graham,
We're happy to hear that you were welcomed well and that relevant people were available quickly.
We appreciate your feedback!
Customer Services
Great welcome on my first dealership…
Great welcome on my first dealership visit and professionally handled throughout my transaction
13 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Clive,
We're happy to hear that your first visit was great and your transaction was professionally handled.
Thank you for your positive feedback!
Customer Services
Efficient service from Jamie.
25 juillet 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Richard,
We're happy to hear that you received efficient service from Jamie.
Customer Services
Very professional and great service.
6 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Chris,
We appreciate your positive feedback and are happy you were satisfied with our professional service.
Customer Services
Reception and Service Staff all…
Reception and Service Staff all extremely welcoming and helpful
4 août 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Mark,
We appreciate your feedback and are so glad to hear that our staff made you feel welcome and were helpful to you during your visit.
Customer Services
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Mr Ivens,
Thank you for your positive feedback; it means a lot to us.
Customer Services
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi Shane,
We appreciate you taking the time to leave us this great review.
Customer Services
I took my car in for a warranty repair.
I took my car in for a warranty repair.
Booked in quickly for a time that suited me. Courtesy car supplied. Staff were excellent.
Collected it and the repair was 1st class.
17 juillet 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Steve,
We're happy to hear that booking was convenient and the repair met your expectations.
We appreciate your feedback regarding our staff and service.
Thank you!
Customer Services
Great Dealership
Overall, my experience was very good, they look after car and look into everything even stuff that is not part of the job and inform you if there is anything wrong, admin stuff were welcoming and very polite, there were good selection of cakes, coffees and snacks in waiting area, but there are a few minor areas that could be improved.
Firstly, the car wash wasn’t as thorough as on previous visits. I noticed a few spots, particularly on the wheels, that hadn’t been cleaned properly.
Secondly, the loaner car provided was an Audi A5. While it was fine to drive, I personally use loaner cars as an opportunity to experience potential future vehicles. In fact, my partner and I previously purchased a car similar to one we had as a loaner because we both enjoyed it so much.
With that in mind, it could be a great business idea to provide Porsche loaner cars instead. This would not only enhance the customer experience but also potentially increase future sales by allowing customers to try out different Porsche models.
25 juillet 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hello Armin,
We're happy to hear that your experience was very good at Porsche Centre Wolverhampton.
We appreciate your feedback regarding the car wash and loaner car options.
We'll review our car wash process and consider your suggestion to provide Porsche loaner cars to enhance customer experience.
Thanks for your insights.
Customer Services
I’ve had numerous Porsches from…
I’ve had numerous Porsches from different dealers over many years and Porsche centres and services used to be the best ,now they are just like a middle brand with top brand prices ,the cars are brilliant let down by the dealers .
17 juillet 2025
Réponse de Stratstone - Porsche Centre Wolverhampton
Hi John,
We truly value feedback at Porsche Centre Wolverhampton and are disappointed to see we didn't meet your expectations this time.
Please contact us at service.followup@stratstone.com if there are any outstanding issues that you have and we will ensure to put you in contact with the leadership team.
Thanks,
Customer Services
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