The Health Check video was excellent and I could see in the background a modern, clean and efficient workshop. All work carried out promptly. Car was spotless on its return. Reception Desk and Service... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Great service from Robbie Henderson and Ian. Both were very knowledgeable and went out of their way to answer my questions and made the handover process good. Dealing with Robbie over the whole purcha... Voir plus
L'entreprise a répondu
Great services from Stratstone Mercedes Glasgow. They dealt with our MOT issues effectively and got everything sorted under warranty for us.
L'entreprise a répondu
Been complaining about a noise from a 200d for a number of visits. On last visit diagnosed by mechanic who spun the wheel and discovered it did not rotate freely. It is inconceivable that this... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
135 Milton St, G4 0DH, Glasgow, Royaume-Uni
- 0141 331 4600
4,2
Bien
815 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mhairi was fantastic
Mhairi was fantastic, a real credit to the the dealership.
I was updated through the whole process.
Service was carried out to an exceptional standard
26 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello, Lindsay And Amanda Fairhurst
Mhairi will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The requests I made were efficiently…
The requests I made were efficiently carried out by Janet and another member of the service team
24 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
Thank you for your positive review.
Janet and the rest of the team are always happy to help!
Have a great day!
Stratstone Brand Customer Services
New EQA250+ Urban edition
The process of buying a new car went well.
All the steps were explained by Louise in a timely manner.
We are very satisfied with our purchase.
15 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello Anagha,
Louise will appreciate you leaving this a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Disappointing - have forwarded my comments to the…
Have forwarded my comments to the Dealer Principal.
19 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello David,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
First class service
18 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello James,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Réponse de Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Bookings on the telephone do not translate to yhe garage used
everyone was helpful, but the booking was for a courtesy car not a wait appointment
17 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
smart of Glasgow Customer Services
Helpful, professional, friendly - seemless transaction
Our salesman Jamie was very helpful, friendly and professional at all times. I would highly recommend Stratstone Glasgow if you are chosing to purchase a car.
13 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jamie at Dealership
Have a lovely day!
smart of Glasgow Customer Services
Great customer service from Louise
Great customer service from Louise, knows the brand and the cars. Very impressive I’ve been Audi loyal for 12 years not any more
13 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
Louise will appreciate you leaving this review - thank you!
Have a nice day!
smart of Glasgow Customer Services
The whole process was seamless and…
The whole process was seamless and quick from initial contact to leaving with my perfect car - great job.
11 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Réponse de Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Service itself was fine however I…
Service itself was fine however I received a fine for my car being road tested through a lez zone, enquired to be told it was basically my problem, didn’t have a response as to why trade plates weren’t used when th car had no tax or mot
27 février 2026
Réponse de Stratstone - Smart of Glasgow
Hi Kieran,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Overall the service was friendly and…
Overall the service was friendly and efficient and we appreciated being kept informed throughout
10 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Mhairi and Kate in the service…
Mhairi and Kate in the service department looked after me tremendously with a loan car whilst my Sclass was in for a B service
4 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
Thanks for sharing your recent experience!
It sounds like Mhairi and Kate have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services
Brilliant experience with Robbie
Brilliant experience Robbie was a great help, made the whole process easy and stress free.
23 février 2026
Réponse de Stratstone - Smart of Glasgow
Hi Louise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Robbie at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Réponse de Stratstone - Smart of Glasgow
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Very easy to deal with.
2 mars 2026
Réponse de Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The person dealing with my problem was…
The person dealing with my problem was personable empathic and helpful
27 février 2026
Réponse de Stratstone - Smart of Glasgow
Hello Joanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
smart of Glasgow Customer Services
Réponse de Stratstone - Smart of Glasgow
Hello Richard,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Brand Customer Services
Service and MOT
Service, MOT and additional work completed to an exemplary standard. I was kept fully informed throughout the dat.
18 février 2026
Réponse de Stratstone - Smart of Glasgow
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
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