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2,8
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Very underwhelming experience. I requested a quote for a plan, and they responded, and I quote ''We're not interested in doing business with you''
completely unprofessional and lazy. Be aware.
Quick delivery. Easy to set up. Help available at touch of button. Price seems ok. No VAT if eligible. All aspects excellent so far.
Landlord Insurance premiums with your company increased from a total cost p.a. of £76.88 in 2019 to £242.73 in 2020 with a reduction in cover. This was caused by the Covid eviction ban I'm told. Now that Covid is no longer such a factor and the eviction ban has been rescinded I would hope that premiums can revert back to the previous level. Also in the South East rents have shown a sharp increase of up to 10% rather than an increase of below the rate of inflation as shown in your recent update. This is caused by a shortage of rental properties available as many landlords are reducing their portfolios.
Réponse de Stride
Hi Chris,
Thank you for your feedback. When Covid hit some providers pulled out of the market altogether, however we revised our policy with insurers. Unfortunately again due to Covid there was an increase in premiums and a changes to cover which was out of our control. We review our providers regularly and are confident we offer good comprehensive cover at a competitive price.
Should you wish to discuss further, please feel free to contact us via Claire.harris@stride.co.uk or alternatively provide your contact details and we will happily get in touch.
Kind regards,
Stride Ltd.
I have used Stride for many years and they have continued to look after me in a very professional and efficient way.
I have used Stride for many years and they always deal with everything extremely quickly and efficiently. It is a rare pleasure dealing with such a well run and friendly company.
Steven was most helpful with the building insurance for the block I manage and was helpful in the payment side of things as we had to have individual invoices.
This was the reason I decided to go back to Stride after using another broker.
Recommended
I am so impressed by the friendly, helpful and rapid assistance I received during a recent claim. The team kept me informed in a timely way and the claim was paid very quickly with the minimum of hassle. I would also say that STRIDE have managed to halve the cost of my property portfolio premiums. Win win. I would definitely recommend this company.
Stride are my go to for property insurance, their market knowledge and customer service are second to none. They have been my property insurers for over 30 years and I simply wouldn't go anywhere else.Keep up the good work!
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