Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said... Voir plus

Noté 1 sur 5 étoiles

I purchased a suitcase after extensive research. Later that day, it was cancelled due to 3-4 week backlog. Why couldn't I been given the option of waiting? Why didn't they know when I booked it - t... Voir plus

Noté 1 sur 5 étoiles

Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I... Voir plus

À propos de l'entreprise

  1. Magasin de sacs et de valises
  2. Magasin de vêtements

Informations provenant de diverses sources externes

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

548 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

TravelPro

Fast service three days from placing order to receiving suitcases. Best price ever!

6 décembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Top notch service!

I received my new TravelPro Platinum Magna 22 roll-aboard extremely quickly! Communications were excellent. The price was the best on the Internet too! Will look to Suitcase.com first next time I'm buying add'l luggage.

4 décembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Everything as Advertised. Very Pleased!

Couldn't be more pleased. As advertised. On Time. Great Customer service. No hesitation about buying here again. I even had a very pleasant experience with customer service when checking on the status of my order shortly after it was placed.

3 décembre 2014
Avis spontané
Noté 4 sur 5 étoiles

travel right

This bag is excellent for travel and every day use. I have had others, which i have used until the wires came through the strap. Only disappointment with this bag is that a pocket in previous purse is missing and that one pocket that was somewhat hidden in previous models is now more visable. (I kept spare cash in the "secret" poxket). I can carry everything in this cross-the-body bag, including a bottle of water for myself and one for my husband. It is great for travel.

3 décembre 2014
Avis spontané
Noté 4 sur 5 étoiles

very professional sales process

found a great deal on luggage after a google search suitcases.com made the online purchase was informed color selected not available so they sent me a better package 4-piece set instead of 3-piece which was ordered. delivery took about 2 business days once I agreed to the change. I am very leased with the items. will shop here again.

25 novembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Comfortable neck pillow

I like the neck pillow but some of the black fuzz gets on you at first . Otherwise great pillow that can be packed into small volume . good neck support

24 novembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Great price and service

Got a nice Zero Halliburton carry-on for low price. Great product and fast, free delivery. Using it on cross-country Amtrak marathon.

22 novembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Very Responsive customer service, Trustworthy, now one of my favorites

I ordered two different styles of suitcases so that I would have different weights. We need super light for international travel. When I called to ask which to get, they explained the differences. I am totally happy with my decision and they were so helpful. I look forward to doing future business with them, but I am hopeful that I won't need new suitcases for a while, these look great! My first use will be at Thanksgiving!

12 novembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

The product arrived as advertised, well packaged, very fast. I'd highly recommend these guys.

7 novembre 2014
Avis spontané
Noté 4 sur 5 étoiles

Met Order

I was unable to place an order online for the Maggio ZipSack luggage which was in stock (online technical glitch), however, a call to customer support allowed me to place the order. Delivery time was standard (6 business days)...fulfilled order met expectations.

No other online vendor had my desired product in stock, so I was pleased that suitcase.com was able to provide and deliver.

6 novembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Fast response

I had some trouble because of my credit card and the second i email them i took them about 20 minutes to email me back. when calling their customer service seemed really nice i'm definitely buying from then again if i need to.

30 octobre 2014
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with my order.

I was impressed with the friendliness of the people tat I talked to on the phone, I felt from the beginning that they wanted my business. Shipping was prompt. If I ever need suitcases again this company has won my business,

29 octobre 2014
Avis spontané

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