From the reviews, I was anticipating a much better level of customer service than we received. We impressed upon them that we were genuine customers and needed a 'granny annex' for elderly parents... Voir plus
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From the reviews, I was anticipating a much better level of customer service than we received. We impressed upon them that we were genuine customers and needed a 'granny annex' for elderly parents... Voir plus
L'entreprise a répondu
This is a bit late but will give a true review of the small BBQ summerhouse. We purchased the kit in lock down 2020 after visiting the Dartington site and built it ourselves (just normal OAPs with a b... Voir plus
L'entreprise a répondu
We’ve just had our summer house / garden office (Fargo A) installed and love it. The delivery was quicker than expected and the install team did a great job getting it built within 1.5 days. Communica... Voir plus
L'entreprise a répondu
8 x 4 metre table tennis room, 70mm walls. Every component present and correct, went together with no issues - satisfying DIY project. Windows and doors especially are of very high quality. Looks... Voir plus
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Écrit par l'entreprise
6 Cannon Road, Heathfield Industrial Estate, TQ12 6SG, Newton Abbot, Royaume-Uni
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Our summerhouse is brilliant . From our first meeting with Jacob and John everything went like clockwork.
The team that built it were hardworking and professional.
We are sitting in it now watching the sun go down with a couple of beers.
Thanks very much Jacob and John.
If you’re thinking of buying an outdoor space visit Summerhouse 24 you won’t be disappointed.
Thanks guys.

Réponse de Summerhouse24
It was a pleasure to do business with a company who were
Courteous and respectful and who were able to provide and assist you with any information and enquiries you required about the product. The quality of the product was of a high standard and the actual construction of the summerhouse was carried out very professionally and efficiently.

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We are very pleased with the quality of our cabin. We purchased the Garden Room E which is 7X4m.
I originally found the company online, rang them for some information. There was no pressure, a follow up email with some details I had asked for. Once we had decided on the model we took a trip to the showroom to see it constructed. We were made to feel welcome, and found Oliver to be really helpful regarding the construction questions. Once ordered the delivery was quick. Well organised and hassle free. We constructed the cabin as a husband and wife team. Not experienced we found the process fairly easy to work out. When we had a problem eg not understanding a symbol on the plan or how does the rear pelmet work regarding water run off, the office (Jacob, Callum & Oliver) was only too happy to help immediately, if they didn't have the answer they found it out quickly and sent detailed explanations. We built the cabin within four weeks, over the weekends and as we were working, so all in all we are extremely pleased. Ordered in May, delivered end of June, built by end of July! The quality is really good.
We did change the pelmet design at the rear to something we felt was more functional regarding the water run off, but that was our choice. Windows are amazing. Really looking forward to using it now. The function will be an art cabin with perhaps the potential for workshops. All in all a great purchase, fabulous customer service and slick purchasing to delivery process. Great fun making it! Would highly recommend.

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Our bespoke Summerhouse was delivered on Monday 3rd July 2023 as arranged. Lukas and Max arrived the following day to install said Summerhouse. We cannot praise their work ethic and professionalism highly enough, they worked solidly from 7.30 until 19.00 to get the summerhouse fully installed.
We would just like to thank all at Summerhouse 24 for their excellent service from the design, ordering process, delivery and installation.
We look forward to enjoying our new Summerhouse
Thank you again
Mick and Karen Harris

Réponse de Summerhouse24
From ordering to delivery and erection of our cabin I have dealt with a number of different people but mostly Jacob, Oliver, Lucas and Max.
They are all a credit to the company, questions were dealt with effectively and efficiently, advice was freely given and amendments to the order were made with no bother.
Good people are the heart of a company and these guys deserve praise.
I haven’t even mentioned the cabin yet, but I am as impressed with the quality of the product as I am with the staff. I would recommend the company to anyone.

Réponse de Summerhouse24
Really impressed with the service and quality of the cabin. I had planning permission issues and had to put my order on hold for about 8 months and it was no trouble for them. Once permission was granted, the delivery was booked and installation for the following day. 4 guys turned up for the install and I was very impressed with how they worked and the fit and finish.
I can highly recommend summerhouse24

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Great people to deal with. Very responsive to questions and queries.

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Any contact I had with the staff at summerhouse could not have been any better.
Alistair Hodge

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We ordered a summer house and the whole process from the quote, the customer service, the payment, delivery and installation was top notch!!

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This is the second time i have purchased a cabin from Summerhouse24. It’s always a worry when you are spending a very large amount of money at distance, i.e. via a website and on the phone, but i have always found this company and it’s employees to be friendly and professional at all times. Summerhouse24 has a large range of modern looking cabins to suit all budgets and they supply what they promise. Every stage runs like clockwork, from ordering, payment, comms, delivery and final installation by their own team, who worked very hard to erect my cabin and clearly knew what they were doing. Why have i bought 2? Well, i was so impressed with my first cabin, when i recently moved house, i had to have another and didn’t bother looking anywhere else. It was clear when i sold my house that it was the cabin that attracted buyers (and helped seal the deal) and i’d say i got every penny back when we sold up. Im very happy with my purchase and Summerhouse 24, so if you want a quality cabin with a range of optional extras, look no further.

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Fantastic service and communication for my XXL bespoke cabin, very happy

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Really good summerhouse, (5x4 Ian E)
It was delivered later than I was first told and no communication unless I called them.
However all in all a great product. I would recommend this product to a friend.

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From start to finish, this company have been polite, knowledgeable and dealt with any question I had at any point. The installation team were absolutely great, hard-working, polite and efficient. Would definitely recommend this company for quality and affordability.

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From our first enquiry right through to the installation of our cabin, communication has been superb. The customer service, quality of the cabin, processing of the order and the installation have been flawless. We would highly recommend Summerhouse24

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I Ordered a lovely scandi chair set ( listed as lazy chairs), they came promptly within a day of ordering as promised and John was very informative of parcelforce tracking. The chairs and table and pillows are as described. Summer24 are a Great company, who I would definitely recommend and use again.

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What a fantastic company, we ordered our Barbados Summer house last year and got it delivered and built in April, we love it, very professional company and can't beleive how quickly the garden room was built in only 1 and a bit days. The quality of the materials is very good.
Thank you so much and would totally recommend.
From Alan and Claire Mcowat

Réponse de Summerhouse24
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