SunriseDirect Avis 

512
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

A five day break to Eastbourne staying at the New Wilmington Hotel for the first time. Great location. Lovely friendly hotel,great staff and brilliant meals. All excursions that I chose to go... Voir plus

Noté 5 sur 5 étoiles

Interesting trips nice coach driver Bournemouth is a beautiful place good shopping centre plenty places for lunch even though it rained we still enjoyed the holiday.nice hotel comfy bed good food.

Noté 5 sur 5 étoiles

First time travelling with Sunrise. Everything was excellent, the pick up and change overs went smoothly. Driver very friendly and helpful. We throughly enjoyed all our visits, we were given sufficie... Voir plus

Noté 2 sur 5 étoiles

The holiday at Warners Norton Grange IoW was very good. The coach driver was also excellent and trips out very good. However, you don't expect to get on board to find your reserved seats aren't on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

À propos de SunriseDirect

Écrit par l'entreprise

SunriseDirect

For more than 50 years we have been organising the best value coach holidays to destinations throughout beautiful Britain and scenic Europe and have welcomed hundreds of thousands of customers from across East Anglia.

 Scenic coach touring

 Unbeatable value for money

 Free local departures for local people

 Friendly and experienced drivers

 Book direct and save money!

 Fully ABTA bonded

 Glorious Jersey by Air from Norwich Airport

View SunriseDirect Coach Holidays 2025

About SunriseDirect

We have always been dedicated to providing local people with affordable and fun holidays! Whatever type of holiday you’re looking for, if you book with SunriseDirect, you’ll be booking on the sunny side!

Our Coach Holidays explore many parts of the UK and Europe, and all come with the service of one of our friendly SunriseDirect Coach Drivers, who are knowledgeable, experienced and the best in the business!

We’ve been around for more than 40 years, so we know what we’re doing when it comes to arranging your accommodation! Our hotels are chosen around your tour, making sure they’re a great base for a comfortable night after a day of exploring.

SunriseDirect Coach Holidays include sightseeing excursions, all within the cost of the tour, so you know you’ll be shown the finest sites of the resort and its surrounding areas during your holiday.

Take a moment to browse our incredible value tours and find out why we’re East Anglia’s favourite coach holiday company.

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Free Local Departures

For decades we’ve been committed to providing local people with a truly unbeatable holiday service, and our network of local departure points across Norfolk, Suffolk, Cambridgeshire and Essex is an important part of that rich heritage. On a SunriseDirect holiday you can relax right from the start, safe in the knowledge that everything has been carefully planned, with experienced people on hand if you need any help.

View SunriseDirect Coach Holidays 2025

Coach Holidays 2025

SunriseDirect Coach holidays 2024 have FREE pick up points throughout Norfolk, Suffolk, Cambridgeshire and Essex. Sunrise Direct offers sensational value for money on coach holidays & short breaks across the UK and Europe. Browse and book a range of charming coach holidays for 2024 by clicking the link below.

View SunriseDirect Coach Holidays 2025

Warner Hotels

Come on holiday with us to a Warner Hotel, where you can stay in a stylish room in country and coastal locations, or charming chalets in coastal villages... the choice is yours! With so many stunning locations to choose from there is no better place to get away.

View SunriseDirect Warner Hotels 2025

Holidays by Air

Closer to France than England, Jersey offers a wonderful holiday abroad with a difference. Enjoying a continental flavour with plenty of sunshine and yet with a little taste of home, and, of course, the currency and language is very British! This fabulous island has plenty to offer, from the many gardens, castles and beaches to fascinating museums and an almost endless array of attractions to explore. It really is a jewel to behold amid crystal waters and clear blue skies. This holiday flies direct from Norwich airport and includes the services of a representative who will suggest excursions to join while in resort, or spend the time at your own pace exploring the island.

View SunriseDirect Jersey by Air Holidays 2025

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Reserved Coach Seats

On our coach holidays you have the opportunity to choose the coach seat of your choice which is yours from the moment you join your tour coach. Seat numbers are not allocated on regional coach transfers.

Interchange

Coaches travel through our Passenger Interchange Area at Cambridge Services on the A14 (or Birchanger Services on the M11) for UK and Ireland holidays, or Thurrock Services on the M25 for most European holidays.

Departure Points

Cambridgeshire: Cambridgeshire: Cambridge, Chattteris, Ely, Huntingdon, March, Peterborough, Warboys and Wisbech.

Essex: Basildon, Billericay, Birchanger, Braintree, Brentwood, Brightlingsea, Canvey Island, Chelmsford, Clacton-on-Sea, Coggeshall, Colchester, Frinton-on-Sea, Great Dunmow, Harwich, Hornchurch, Leigh-on-Sea, Maldon, Manningtree, Rayleigh, Romford, South Benfleet, Southend-on-Sea, Upminster, Wickford and Witham

Norfolk: Acle, Attleborough, Aylsham, Brundall, Caister-on-Sea, Cromer, Dersingham, Diss, Downham Market, East Dereham, Easton, Fakenham, Gorleston, Great Yarmouth, Harleston, Heacham, Hethersett, Holt, Horstead, Hunstanton, Kings Lynn, Mundesley, North Walsham, Norwich, Sheringham, Stalham, Swaffham, Thetford, Watton, Wroxham/Hoveton and Wymondham.

Suffolk: Beccles, Brandon, Bungay, Bury St Edmunds, Darsham, Elmswell, Felixstowe, Hadleigh, Halesworth, Ipswich, Ixworth, Kessingland, Lowestoft, Mildenhall, Newmarket, Saxmundham, Stowmarket, Sudbury and Woodbridge.

View SunriseDirect Coach Holidays 2025

SunriseDirect

Écrit par l'entreprise

Coach Holidays and more...for less!
Book direct and save money! East Anglia's Favourite Coach Holiday Company for more than 50 Years!

Completely ABTA Bonded

SunriseDirect is ABTA bonded for total peace of mind

SunriseDirect is ABTA bonded for total peace of mind
SunriseDirect is fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

512 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(512)

58 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Mostly excellent

Everything was well organised except the Preston overnight stay we did not get information and the lift only took two people at one time. The food was good but the way it was served was to serve each dish one at a time leaving most of the table without food for quite a time, so the table was unable to eat and finish together

6 juillet 2025
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Réponse de SunriseDirect

Hello J Perkins,

Thank you for your feedback. We're glad to hear most of your holiday was well organised and that you enjoyed the food overall.

We appreciate your comments about the Preston overnight stay and the dining service – that’s helpful feedback, and we’ll pass it on to improve the experience for future guests.

Thanks again for travelling with us, and we hope to welcome you on another holiday soon!

Noté 5 sur 5 étoiles

Smooth journey

Smooth journey - hassle free coach swap at Cambridge sevices - friendly helpful driver - clean (though very dated and basic) hotel with very efficient staff and a beautiful location - couldn't have been abetter holiday

6 juillet 2025
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Réponse de SunriseDirect

Hello Mrs Kennedy,

Thank you for your lovely review! We’re so pleased to hear your journey was smooth and hassle-free, and that your driver and hotel staff helped make the trip so enjoyable.

It’s great that the beautiful location added to the experience – we’re delighted you had such a good holiday and hope to welcome you again soon!

Noté 5 sur 5 étoiles

Very good holiday.

Very good holiday. Good food, accommodation and entertainment. The driver maddie was the best driver we have been with. Only problem was the changeover in cambridge

30 juin 2025
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Réponse de SunriseDirect

Hello John,

Thank you for your kind feedback! We’re so glad you enjoyed the food, accommodation, and entertainment.

We appreciate your note about the changeover in Cambridge and will review this to help improve the experience.

We hope to welcome you on another holiday soon!

Noté 5 sur 5 étoiles

Hotel was great the only thing that…

Hotel was great the only thing that needs to be mentioned is the walk up the steps to the river in the sky I only just made it good job I had two walking sticks as I’m a 82. year old with bad legs and COPD

30 juin 2025
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Réponse de SunriseDirect

Hello Julian,

Thank you for your feedback. We’re glad to hear you enjoyed the hotel and appreciate you sharing your experience with the walk to the River in the Sky.

We understand how challenging that can be, especially with mobility issues, and we’ll keep this in mind for future guests. Wishing you well and hoping to welcome you on another trip soon.

Noté 5 sur 5 étoiles

An excellent and very knowledgeable…

An excellent and very knowledgeable driver named Marcus. The places we went were OK except the spitfire museum which was brilliant

23 juin 2025
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Réponse de SunriseDirect

Hello Richard,

Thank you for your review! We're so pleased to hear Marcus made a great impression – he really is very knowledgeable.

Glad you enjoyed the itinerary, and especially the Spitfire Museum – it’s a real highlight!

Thanks again for travelling with us – we hope to see you on another trip soon.

Noté 5 sur 5 étoiles

Great driver/tour manager (Derek)

Great driver/tour manager (Derek). Great hotel. Great excursions. Great weather which helps. Had better food but OK. Scrambled egg rubish. Very dry.

16 juin 2025
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Réponse de SunriseDirect

Hello Nina,

Thank you for your feedback! We're so pleased to hear you enjoyed the hotel, excursions, and especially the great service from Derek.

Glad the weather was on your side too! We appreciate your honest comments about the food and will pass them on to the hotel.

Thanks again for joining us – we’d love to welcome you back soon.

Noté 5 sur 5 étoiles

Relaxing Midweek in The North East

An excellent break. We have never visited the North East before and this trip with the planned excursions looked ideal for us. Everything from the first minute went swimmingly. The feeder coach was on time, the pick ups went like clockwork. There was a tiny glitch at the exchange, due in the main to traffic conditions, which can never be predicted. The hotel at Gosforth Park was very good, a little tired looking in places, but the staff, the accommodation and the food certainly made up for that. The driver, Derek, was too rate. His knowledge and understanding of the area was outstanding, and his ability to articulate to the coach what was happening, made this an exceptional trip. All the excursions were first class, and it was great to hear, after last week’s visit, that The Beamish Living Museum has only yesterday won, The Museum Of The Year’ award. I can’t speak any more highly of this trip, and recommend this, and Sunrise, enough.

16 juin 2025
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Réponse de SunriseDirect

Hello Peter,

Thank you for your wonderful review. We're so glad your first visit to the North East was such a great experience from start to finish.

It’s lovely to hear the hotel, excursions, and Derek’s excellent commentary all added to the trip. And what perfect timing with Beamish receiving that award – well deserved!

Thanks again for travelling with Sunrise – we truly appreciate the recommendation and hope to see you again soon.

Noté 5 sur 5 étoiles

Everything was great couldn’t find…

Everything was great couldn’t find fault with it at all it was good value for money.

16 juin 2025
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Réponse de SunriseDirect

Hello Mrs C Ellis,

Thank you for your kind words! We’re so pleased to hear you had a great time and felt it was good value for money.

We’d love to welcome you on another holiday soon!

Noté 5 sur 5 étoiles

The whole holiday was absolutely…

The whole holiday was absolutely wonderful from the driver the excursions and the hotel. The food was delicious and the staff very helpful. Also we really enjoyed the evening entertainment. The bonus was the whole 5 days was glorious weather. Thank you once again.

16 juin 2025
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Réponse de SunriseDirect

Hello Mrs Hawkins,

Thank you for your lovely review! We’re so glad to hear you had such a wonderful holiday – from the excursions and hotel to the delicious food and evening entertainment.

Glorious weather is always a bonus, too! We really appreciate you travelling with us and hope to welcome you again soon.

Noté 4 sur 5 étoiles

The tours and hotel were great

The tours and hotel were great. Unfortunately the same cannot be said of the food. Breakfast okay evening meals left a lot to be desired. We were eating at 7.30pm and choice was sparse. The milk and fruit juices were so watered down that they became unrecognisable

2 juin 2025
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Réponse de SunriseDirect

Dear Mrs Cox,

Thank you for taking the trouble to leave us a review. While we are delighted you found the tours and hotel to be great, we are sorry to read of your disappointment with the food. Please be assured that your feedback is very much appreciated and this has been passed to our contracts team to address with the hotel management.

Kind regards,

The SunriseDirect Team

Noté 5 sur 5 étoiles

Great value and destinations...our…

Great value and destinations...our hotel exceeded our expections ...The driver excellent...all operations executed well at changeover points. money well spent.

2 juin 2025
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Réponse de SunriseDirect

Hello Bob,

Thank you for your review, I will pass your lovely feedback on to the team here at SunriseDirect. We're so pleased to hear that you had an excellent holiday with us and that it exceeded your expectations! We hope to see you again soon.

Noté 4 sur 5 étoiles

Overall good. One or 2 issues with hotel…

The taxi pick up and interchange for our trip to Scotland all worked well. Comfortable tour coach though not much leg room. On outward journey we left the lunch stop at 2pm and arrived at hotel at 6.20 with no stop in between which we felt was too long. The main hotel itself was lovely. Our room in the annexe was quite basic. No bedside lights, no toiletries provided. As room not cleaned we had to get out own drink supplies from baskets in reception which were often out of milk and not always someone on reception to ask. The food was adequate but nothing special. On first morning only museli offered as a cereal, day 2 and 3 also cornflakes and rice crispies but on last 2 days no museli. The tea/coffee machines in the restaurant were only available at breakfast. The driver was pleasant and the excursions were lovely and well planned. The only niggle was that on the last day we were taken out in the afternoon but were not timed to leave the hotel until 1.30 (actually left at 1.45) The hotel did not do lunch and there were no shops nearby By the time we had reached our destination and bought lunch it was 2.30pm. My husband is diabetic and needs to eat at regular intervals to maintain his sugar levels so it was fortunate we had taken some snacks from home. Despite the few observations mentioned they did not unduly distract from a pleasant holiday.

18 mai 2025
Avis spontané
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Réponse de SunriseDirect

Hello Christina,

Thank you for taking the time to leave us such a detailed review of your recent holiday with us. We appreciate all of your feedback regarding your recent experience and your comments have been passed on to the relevant departments for future considerations. On a brighter note, we are pleased to hear that you still had an enjoyable holiday overall and found the excursions to be well organised.

Noté 3 sur 5 étoiles

The Irish trip could have been very…

The Irish trip could have been very successful had the itinerary been better thought out people were not interested in the famine visits catterick on Shanon was worth a half day strocksby was only worth a fleeting glimpse or not at all past by some really interesting counties and villages and small towns that would have been more interesting the hotel was faultless top marks for them the tours need serious rethink

4 mai 2025
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Réponse de SunriseDirect

Dear Colin Rumsby,

Thank you for taking the trouble to leave us a review following your recent holiday to Ireland. We regret there were aspects of the itinerary that you did not enjoy and we very much appreciate your valuable feedback. Our product team are continually working on ways to improve our tours and we will ensure they are made aware of your comments.

Kind regards,

The SunriseDirect Team

Noté 5 sur 5 étoiles

Excellent holiday from the start.Marcus…

Excellent holiday from the start.Marcus our coach driver was the best.Very helpful at all times

5 mai 2025
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Réponse de SunriseDirect

Hello Marilyn,

Thank you so much for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your recent holiday with us. I have passed your feedback onto the team and we hope that we will see you again soon!

Noté 5 sur 5 étoiles

Excellent value

Excellent value excellent driver hotel was very good and food was very good staff really helpful

5 mai 2025
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Réponse de SunriseDirect

Hello Mr & Mrs Whatling,

Thank you for taking the time to leave us a review, we're so pleased to hear that you had an excellent time away on your recent holiday and felt that it was great value for money. We have passed on your feedback to the team and we hope to see you again soon!

Noté 5 sur 5 étoiles

Our first time on a Sunrise Holiday

Our first time on a Sunrise Holiday, from the pick up to return home we had a wonderful time, our driver Marcus was so friendly, helpful and knowledgeable.
Great hotel, lots to see and do,
.Have already booked our next trip

5 mai 2025
Avis spontané
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Réponse de SunriseDirect

Hello Mr Pullan,

Thank you for taking the time to leave us a review, we're delighted to hear that you had an excellent time away on your first holiday with us. I have passed your feedback onto the team and we look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Brilliant

Everything was fantastic from start to finish. Hotel good. Excursions excellent. Coach driver excellent 👌

21 avril 2025
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Réponse de SunriseDirect

Hello Gerald,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent time away and that you enjoyed all of your excursions. We hope to see you again soon.

Noté 5 sur 5 étoiles

A good holiday

It all went, each day was worked out and it was just right. The hotel was ok too.

7 avril 2025
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Réponse de SunriseDirect

Hello Mr Ward,

Thank you for your review, we're so pleased to hear that you had an excellent time away on your recent holiday with us and that you enjoyed the stay at your hotel. We hope to see you again soon.

Noté 5 sur 5 étoiles

Another good holiday with Sunrisee

As usual our journey went without a hitch, from pick up point and the journey to interchange and then the onward journey to destination, all with complete efficiency.
We were pleased with hotel, we had a sea view, it was clean, staff very very nice and friendly, food was good.
We enjoyed the daily excursions .
The return journey also went without a hitch.
I have has numerous holidays with Sunrise and only every found fault with one hotel.

21 avril 2025
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Réponse de SunriseDirect

Hello Sally,

Thank you for taking the time to review your recent holiday with us, we're delighted to hear that you had an excellent holiday with us and that you enjoyed the stay at your hotel. Thank you for choosing to travel with us, and we hope to see you again soon!

Noté 1 sur 5 étoiles

Appalling

Appalling. The Grand hotel Scarborough is anything but grand. The food was slops. The rooms tired and dirty. Dogs running loose. This company let's itself down by using this hotel. Even our driver refused to speak to the young man with a bad attitude. I'm not sure if he was the manager but he was totally uncaring. As was the response to our complaints about this hotel. A member of staff from Sunrise should stay. It's the only way they would know how appallingly bad it is.

14 avril 2025
Avis spontané
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Réponse de SunriseDirect

Dear Jane Bond,

Thank you for taking the trouble to leave us a review. We were very sorry to learn you did not enjoy your stay at the Grand Hotel Scarborough. We have worked with this hotel for several years and two members of our contracts team have stayed there previously. We will ensure your feedback is passed on.

Kind regards,
The SunriseDirect Team

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