My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Voir plus
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Lisez les avis des autres
I love the range of casual clothing at Superdry, the styles, the colours and the quality. A little pricy at times but so be it. The staff at the Basingstoke branch are unfailingly friendly, helpful... Voir plus
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Voir plus
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Basingstoke
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
13-15 Paddington House, RG21 7LJ, Basingstoke, Royaume-Uni
- 01256 843580
4,8
Excellent
190 avis
Demande des avis aux clients
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Would buy from again
Easy to order in the shop when they didn't have the size in stock. Quick and simple. Delivered a few days later. However, they use Evri deliveries which are really bad at notifications and say they have posted when they haven't.
29 juin 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great customer service fast deliery
11 juin 2023
Réponse de Superdry - Basingstoke
Hi Claire,
We appreciate you taking the time to review your recent experience with us.
At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly 😃
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Excellent Service
I went to my local Superdry in Basingstoke and the lady was very friendly. She explained the sizes I was looking for were only available online.
The lady took my order and the products were delivered within few days. I am very happy with the professionalism and service of the staff.
14 mai 2023
Réponse de Superdry - Basingstoke
Hi,
We appreciate you taking the time to review your recent experience with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Quick easy online order
Quick easy online order.
Collection next day from my local store. Staff at collection were friendly.
7 mai 2023
Réponse de Superdry - Basingstoke
Hi David,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Superdry is awesome … the range is…
Superdry is awesome … the range is vast, and quality is beyond reproach. It really frustrates and disappoints me that xxxl is usually out of stock …
4 mai 2023
I ordered a coat online which turned…
I ordered a coat online which turned out to be too big, I ordered the smaller size into a store and collected the new one whilst dropping off the original. The return was simple and the staff were friendly.
16 mars 2023
Great Customer care in the Basingstoke…
Great Customer care in the Basingstoke store, the assistant was very helpful, courteous and shared some the great things Superdry are doing for the environment. Great experience and outstanding customer service.
1 février 2023
Good quality and service
The quality of their clothes is excellent. The service I received in the Basingstoke shop was very efficient and a friendly service
9 janvier 2023
Really easy and prompt online transaction
Really easy and prompt online transaction. Goods arrived into store the next day and the tracker was amazing 🤩! Other businesses could learn a lot from the great service provided by Superdry 😊
10 janvier 2023
Great product excellent service
9 janvier 2023
Service over & above the norm
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arrived earlier than expected & and as a perfect fit. Great service & product
20 décembre 2022
Great product
26 décembre 2022
Order has not been delivered by courier…
Order has not been delivered by courier Evri. Their tracking does not provide details of what has happened to it.
At what point can I have compensation or preferably the coat I ordered!
19 décembre 2022
My parcel never arrived.
19 décembre 2022
Great service and product
Easy on line purchase delivered on time and then great in store service on pick up. Thankyou
9 décembre 2022
Item we needed was not in stock so…
Item we needed was not in stock so ordered it from the store in Basingstoke and as promised arrived in 3 days,well impressed,and staff so good too
1 décembre 2022
Ordered in Basingstoke store for home…
Ordered in Basingstoke store for home delivery. Staff member was extremely helpful
30 novembre 2022
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