Superdry - Colchester Avis 

Return experience not great and needs improvement. Ordered size xl received s, how you can go so wrong. Also ordered on collection basis thinking im in the town so suits better, now have to travel back because wrong size was send. Return options, none unless ordered for delivery. So now have to waste my time to go back to store because of your fault and more likely wont have size that I need therefore will have order elsewhere.

Ordered whilst in Colchester for the weekend and coat was delivered to our local store the same week. V. Happy thank you team Superdry

Ebony and Tom were great help at Colchester store, sorted out a wrong delivery and now have correct item and colour. Having been given info saying not in my size too. So great job guys. Professional, welcoming, friendly and knowledgeable.🌟🌟🌟🌟🌟

Great store in Colchester - Fantastic range - And top notch staff, nothing was too much trouble

Nice store in Colchester, but no loyalty or points card.

For the amount of money people spend here, please catch up with the world.

I had the best experience today, in Colchester. I underestimated how cold it was, today, and was looking for gloves. An amazing assistant picked up on this instantly, and directed me to the perfect pair!
Her colleagues were equally seamless!
Love this store!

I still haven’t had any confirmation that the order has been sent to my designated store

The customer service advisor was rude - when I asked to speak with a manager about the fault on my current coat the advisor was on her phone messaging and didn't explain who she was messaging - the manager never came down despite a promise to and eh advisor told me there was nothing they could do with the fault on my coat! NEVER again will I purchase or recommend Superdry to anyone, sorry but you asked

I would have preferred the item of clothing to be wrapped in tissue paper to protect it from damage/contamination from other purchases. Some brands do this automatically.

Friendly helpful staff. Good quality items.

Products I wanted were readily available in the sizes I wanted and the staff were very good.

Was easy to order and delivery

Amazingly helpful and straightforward customer service

Good service, friendly, helpful and professional.

Efficient service. Present for Xmas.

The guys are amazing!
Always ready to help!