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Superdry - Colchester Avis 

118
TrustScore 4.5 sur 5

4,6

5 Shewell Walk, CO1 1WG Colchester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing, especially good for petite ladies, everything fit me better than anything has ever fit. Very flattering to my body

Noté 5 sur 5 étoiles

I had seen the jacket l wanted online but didn't want to buy online. I went into the Superdry shop in Colchester and a really helpful young guy said l could buy the jacket by ordering via the shop. He... Voir plus

Noté 2 sur 5 étoiles

Changing room was roped off. Attendant would not permit myself and daughter to go in same changing room. Attendant then disappeared. No offer of help for alternate sizes. I went to get alternate... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ebony and Tom were great help at Colchester store, sorted out a wrong delivery and now have correct item and colour. Having been given info saying not in my size too. So great job guys. Professional,... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Colchester

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • 5 Shewell Walk, CO1 1WG, Colchester, Royaume-Uni

  • 01206 579894

4,6

Excellent

TrustScore 4.5 sur 5

118 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(118)

13 755 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

My wheelchair user husband almost couldn't get in the shop then insulted by assistant at til

I went into Superdry Colchester branch Mon 25 October with my husband who is in a wheelchair. Although the doorway is huge, both sides of the entrance was almost blocked by far too many full clothes rails and display units. It was almost impossible for my husband to get in the store and navigate around the store without moving or banging into each rail. I complained to the shop assistant who just gave me a dirty look and said, "oh sorry!" Then walked away. She could have asked us what we wanted to buy and assist us. We finally bought a coat after 3 coats fell on my husband and he nearly knocked over coat stand. On the way out a shop a assistant sarcastically sniped behind our back "oh! He got his coat then!" Not only is it a fire hazard! It's outrageous! Disabled people like shopping too! My husband was so embarrassed and upset. He wanted to shop online but planned a day out specifically to go to Superdry to buy a winter coat. He felt humiliated. I'm disgusted! I messaged fb Superdry and was advised to email hq, which I have. I have no idea if the clothes are good, I just wanted to get out of the shop, without anything else falling on my husband!

27 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Went into store on the off chance i…

Went into Colchester store on the off chance i could get a replacement lense for my sunglasses Ive had a while. lady manager was so helpful when I explained I loved them
so much, and said even though I didnt have a receipt I could get money off a new pair that were simular as good will. fantastic service in my opinion and she made me feel still a valued customer. will buy again!

5 août 2021
Avis spontané
Noté 1 sur 5 étoiles

Got to the store to collect my parcel…

Got to the store to collect my parcel as I had ordered online, big mistake and for sure I will never do that again! Got home to find the order was wrong, I got mens shoes completely different to what I'd ordered, so off I go to the store to return them, well, I have was met by this very unpleasant highly strung manager who in so many words told me that because I had ordered online it's not there issue and its a customer service issue so I simply asked what do I do to which she ripped my head off and said "well that's what I'm going to assist you with' she then tells me to show her what my order was and she will see if my shoes are in the store which thankfully were but according to her I should think myself lucky she had a pair in stock! Wow just wow I was literally speechless, so very rude! I called customer service and was apologied to and was offered a £10 voucher and after 3 days I'm still yet to receive it via email as promised so not happy

6 juillet 2021
Logo de Superdry - Colchester

Réponse de Superdry - Colchester

Hi,

We apologise for the issues you have experienced with your recent order.

We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.

If the store have offered you a voucher, you will need to chase them up about it, as I can't see anything our end about an offer of a voucher.

We appreciate your feedback and would like to thank you for taking the time to review us.

Kind Regards,

Superdry Care.

Noté 5 sur 5 étoiles

Perfect fit

Perfect fit, excellent feel and quality.
Staff at the store always friendly and greet you with a small.

27 avril 2021

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