Banner for Superdry - Leeds White Rose

Superdry - Leeds White Rose Avis 

257
TrustScore 4.5 sur 5

4,6

4a Lower Level, White Rose Shopping Centre, LS11 8LL Leeds, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Quick delivery to the store. Seamless service overall. When I went into the store I had to wait at the counter while the two assistants were just chatting amongst themselves while it was clear I w... Voir plus

Noté 5 sur 5 étoiles

Amazing service at Leeds White Rose. Returned an online order, as sizing was too small. Gentleman offered to order a size up, posted to my home free of charge. Was expecting to walk away with a refund... Voir plus

Noté 5 sur 5 étoiles

A friendly man at the till asked me about my day and we had a lovely conversation about holidays, Easter and Eid. I bought a hoodie for my nephew’s birthday. He said the hoodie was perfect because of... Voir plus

Noté 4 sur 5 étoiles

I went down to local store inquiring about an item online & they ordered it for home delivery, i would rate 5 stars but on an order of 3 items ordered just before had security tag still attached, whic... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Leeds White Rose

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • 4a Lower Level, White Rose Shopping Centre, LS11 8LL, Leeds, Royaume-Uni

  • 01132 712104

4,6

Excellent

TrustScore 4.5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(257)

12 937 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered online to collect in store and returned

Ordered longline winter coat, collected from store, had to return due to fit, returned to same store and attendant helpful in processing return for refund. Received refund 7 days later. Ordered a different coat a couple of days later.

16 octobre 2023
Noté 5 sur 5 étoiles

If they don’t have your size don’t…

If they don’t have your size don’t presume they don’t have it. Helped by a lovey young lady walking round with laptop in hand placed my order posted free of charge and arrived two days later as promised.Great service.

29 septembre 2023
Noté 1 sur 5 étoiles

Making order in store was ridiculous

Making order in store was ridiculous, poor assistant was trying to use a device which was not fit for purpose 30 minutes waisted she had to enter each item separately to use contactless payment as there was no option to enter a PIN number complained to manager and told Superdry already aware of problem but no intention of changing

25 août 2023
Noté 5 sur 5 étoiles

Delivered to store where the staff were…

Delivered to store where the staff were very good, helpful & pleasant

26 juin 2023
Logo de Superdry - Leeds White Rose

Réponse de Superdry - Leeds White Rose

Hi Sarah,

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.

Kind regards,

Superdry Care

Noté 5 sur 5 étoiles

Helpful, buoyant staff members

Good day,
We just wanted to say how much of a pleasant experience we received at your White Rose store.
We rarely venture into the big shopping centres post COVID due to our age. We were shopping for our granddaughter and the young manager was very attentive to our needs. (Fingers crossed she likes it!) It was our first visit to a Superdry store but hopefully we’ll be back in the future.

He invited us to leave feedback on this website or Google. I just want to say it was a pleasure to meet yourself and talk with you and your staff. Take care.

Mark & Judith

26 juin 2023
Avis spontané
Logo de Superdry - Leeds White Rose

Réponse de Superdry - Leeds White Rose

Hi Mark, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your kind review and comments which we have shared with the store team. Thank you for shopping with us, we really appreciate it!

Noté 5 sur 5 étoiles

Great staff who sourced the size I…

Great staff who sourced the size I wanted and it was delivered to my home a few days later. Very pleased

13 juin 2023
Logo de Superdry - Leeds White Rose

Réponse de Superdry - Leeds White Rose

Hi Heather, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really delighted that everything went smoothly with the service at our store. Thanks again for your review which is shared with the team. We really appreciate it!

Noté 5 sur 5 étoiles

Very good service

Very good service. I ordered online and it was quick and easy.

13 mai 2023
Logo de Superdry - Leeds White Rose

Réponse de Superdry - Leeds White Rose

Hi Michaella,

Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,
Superdry Care

Noté 5 sur 5 étoiles

Very helpful young man in White Rose…

Very helpful young man in White Rose store. Size I wanted not in stock so he arranged free delivery to my home address

8 mai 2023
Logo de Superdry - Leeds White Rose

Réponse de Superdry - Leeds White Rose

Hi Jennifer, Thank you for taking the time to leave a review about our store. We love to hear from happy customers, so thanks again for the review. We really appreciate it.

Noté 5 sur 5 étoiles

Customer Satisfaction

The store associates were very kind to me and helped me find the appropriate product section. The moment they realised they did not have the stock for the product I was looking for, they did help me out by creating an order for me and as promised the product got delivered at home in a couple of days. This was a hassle free purchase for me.

6 avril 2023
Noté 5 sur 5 étoiles

Good quality clothing

Good quality clothing. Size Exchange with no issues ( all done online with shop drop off and home delivery service). Happy customer

4 avril 2023
Noté 2 sur 5 étoiles

Security Tag!!

Purchased hoodie (happy with the item), click and collect from store. But was very disappointed when found the security tag still attached on the item, had to make special trip back to store to have tag removed! Staff member apologised. There was no good will of compensation for the inconvenience

2 avril 2023
Noté 5 sur 5 étoiles

Superdry never lets me down

Superdry never lets me down, definitely my favourite brand ATM, quick delivery and quality clothes, kinda wish you did more slim fit things but I get that's just not your style

21 mars 2023
Noté 5 sur 5 étoiles

Warmer coats/Jackets

I am pleased with Superdry's products and also with their great friendly customer service. I feel that if you would like to keep yourself warmer in the winter season then you will need to give a try to Superdry for sure!

23 janvier 2023
Noté 1 sur 5 étoiles

It was lovely when I first bought it…

It was lovely when I first bought it but 2 weeks later and it’s gone a really dark red/ black on the back and arms. I think the colour has faded and it just doesn’t look as good. Should of bought the black

15 janvier 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus