My experience at Portsmouth store was very poor. The lady on the other side intentionally put a refund when she was clearly holding the clothes which I wanted to exchange. She claimed to be a manager... Voir plus
Établissement
Changer d'établissementUnit 52, Central Building Gunwharf Quays, PO1 3TZ Portsmouth, GB
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Lisez les avis des autres
Outlet Shop - GunWharf. So much choice. Great Black Friday Deals Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this wa... Voir plus
The member of staff that served us was just lovely. She offered us a warm and welcoming greeting whilst looking at items in the shop, my son tried some clothes on in the fitting room and he said i... Voir plus
I went to the Gunwharf Super-dry outlet not looking for anything in particular but as I walked through the shop all of the deals were amazing, most of the deals were on various items so u could mix an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Outlet Portsmouth
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Unit 52, Central Building Gunwharf Quays, PO1 3TZ, Portsmouth, Royaume-Uni
- 02392 864846
4,6
Excellent
214 avis
Demande des avis aux clients
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Fast delivery and no hassle pickup from…
Fast delivery and no hassle pickup from store
21 novembre 2023
Outlet Shop GunWharf - Fab.
Outlet Shop - GunWharf.
So much choice. Great Black Friday Deals
Staff (Ewan) super helpful and professional. Tried all avenues to rectify an issue (removing a factory tag). Unfortunately this was not possible and we could not purchase one item but he gave us lots of other possible options.
Love Supedry clothing will continue to make purchases.
19 novembre 2023
The was good
The service was good, due to too much stock and racking upstairs in the Gun Wharf branch, my wife walked into a bulk stack resulting in heavy bruising on right leg,mentioned to staff while purchasing at the till, they was to busy to help.
18 novembre 2023
Hard to find your size Portsmouth
I found it difficult to identify the sizes, lots and lots of Small and X Small with the occasional larger sizes hidden in between. very nice clothing great environment.
19 novembre 2023
Not impressed with the staff.
Generally speaking the staff weren’t very welcoming or overly helpful at the Gunwharf store in Portsmouth. Especially when I asked one of them if they had a particular item in stock. She couldn’t walk away from me fast enough after her blunt answer. It must stress this complaint was over 2 separate visits in 2 weeks. The member of staff who served us at the till was alright. The others I was not so impressed with.
17 novembre 2023
Amazing quality
19 octobre 2023
Really pleased with the quality
Really pleased with the quality, colour and fit, the staff at the gunwarf store were very helpful and friendly
9 avril 2023
lovely staff
lovely staff, really helpful, good selection of clothes, very appropriate for season
2 avril 2023
very fast and understanding company
very fast and understanding company. would recommend 🙂
21 mars 2023
I am really happy with the coat I…
I am really happy with the coat I purchased from yourselves your staff are very polite and helpful
19 novembre 2022
Great Service
Website was easy to use to find what I wanted and to order it. Choice of delivery options including store pick up which I chose. The store pick up was quick and easy as you would expect but I did pick up just as the store opened on a weekday so the store was quiet.
4 novembre 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Easy returns
Returned an online purchase as they didn’t fit and it was pretty straight forward as far as returns go :)
23 août 2022
Réponse de Superdry - Outlet Portsmouth
Hi,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Excellent helpful staff
Was returning goods and met with extremely friendly and helpful staff at Gunwharf…
19 juillet 2022
Réponse de Superdry - Outlet Portsmouth
Hello Katrina,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Awesome …staff are friendly and helpful…
Awesome …staff are friendly and helpful with all of their customers
19 juillet 2022
Réponse de Superdry - Outlet Portsmouth
Hi,
We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Happy costumer
Nice and quality staff 👌 Happy with my chlotes how I bought. All the time polite and smiling people in the store. I am meeting AMBER, saleswoman, Amber 5 🌟🌟🌟🌟🌟 for you!!!Thank for my experience with Superdry in Portsmouth mall store.
24 juin 2022
Avis spontané
Réponse de Superdry - Outlet Portsmouth
Hello Carmen,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
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