Two ladies on service at Drake Circus were both helpful,accommodating and kept up positive chat during transaction. The store had plenty of choice available with one of most sizes of each product... Voir plus
Établissement
Changer d'établissement41, Drake Circus Shopping Centre, PL1 1EA Plymouth, GB
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Lisez les avis des autres
My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block... Voir plus
In store help was good and was able to order mysize in store on line. The only disappointment is that some of the mens clothing is inconsistent in tailoring and finish, such as hemming colours and clo... Voir plus
M daughter saw a coat online so we came into store to try it on and check size. You had all the sizes and we spent ages trying different sizes to compare. We were the only ones in the store and the la... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Plymouth
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
41, Drake Circus Shopping Centre, PL1 1EA, Plymouth, Royaume-Uni
- 01752 267608
4,7
Excellent
218 avis
Demande des avis aux clients
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Ordered online ..collected from store
Ordered online ..collected from store
Emailed everystep of the process
Very happy
6 janvier 2023
Very fast delivery
Very fast delivery
When I went into the shop, the guy was super helpful and friendly. He found the delivery straight away.
3 janvier 2023
Package hadn’t been delivered to me
My package said delivered with a picture of it what looked like my post box , but it wasn’t there and my postbox was locked, we all do have the same post boxes around here but I’ve been to every block and nothing, I’m still waiting to hear from superdry
30 décembre 2022
expensive call charges for customer service
I tried calling customer service to be told the call was costing me £6 plus. I immediately put the phone down but I was charged. Disgraceful. I had a problem with my returns label as it had not been sent to my email address and once you have looked at the label, one is unable to do it again making returns really difficult.
I went to store to change the coat but was told I needed the receipt, The receipt was in my email and there was no internet in the shopping centre. I told them the card I used but still could not or would not help. The bags they arrive in are paper and arrive totally ripped every time. Good for the environment but not good for returning, or even receiving. Superdry update your telephone call charges and be a bit more helpful with your returns.
31 décembre 2022
Avis spontané
The coat that I bought was very thin…
The coat that I bought was very thin and not worth the money that I had paid for it. However they were helpful when I needed to return the item.
23 décembre 2022
Click and collect
it was a collection order, would be more handy if you created a carrier handle on the parcel or gave me a paper carrier bag.
12 décembre 2022
On line purchase didn't fit
On line purchase didn't fit. Took item to local store.
And got great service and my pay pal account re paid.
Love the quality of clothes and efficiency of your company, and why I will continue to be a super dry fan.
12 décembre 2022
Very helpful customer service
30 novembre 2022
Super dry are amazing in store so…
Super dry are amazing in store so friendly and helpful but so much
22 novembre 2022
Delivered on time thank you
26 novembre 2022
Great product and Great delivery
4 novembre 2022
Friendly and helpful guys!
3 novembre 2022
Excellent service. Did not have my size in store but…
Did not have my size in store but helpful member of staff ordered it for me for home delivery.
Item arrived when stated and was perfect.
This is my third and won't be my last Superdry jacket
15 octobre 2022
Item was how I expected
Item was how I expected , collection order , women in store offered me to try it on so if any issue can sort in store straight away , packaged well
1 octobre 2022
Great
Me and my partner use the Plymouth store often, even if it is in passing. The staff are always polite and helpful and nothings seems too much for them
4 septembre 2022
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The items I wanted to buy were sourced…
The items I wanted to buy were sourced from within the company and delivered to door within the week. The whole experience was flourless and quick!
Thank you
Regards DW
18 août 2022
Réponse de Superdry - Plymouth
Hi, Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
Réponse de Superdry - Plymouth
Hello Tracy,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Réponse de Superdry - Plymouth
Hi Khaled,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
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