I was so dissapointed when the shop didn't have my size in a particular top, but I really didn't want to come back to Westfield another day to collect. The kind woman at the till said she could have i... Voir plus

Établissement
Changer d'établissementSU1103/1104, Westfield Shopping Centre, W12 7GA London, GB
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Lisez les avis des autres
Great choice of clothes always cable to return free ..... Only downside is local shop at white city Westfield dont offer discounts when it used too before it moved location in westfield ..... Prefer t... Voir plus
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I c... Voir plus
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - White City
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
SU1103/1104, Westfield Shopping Centre, W12 7GA, London, Royaume-Uni
- 02087 435201
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The customer assistant was very helpful…
The customer assistant was very helpful and polite. Made my shopping experience memorable.
The staff were friendly and helpful
The staff were friendly and helpful. I was able to locate my purchase quickly and was served promptly. During my purchase the customer service assistant explained the warranty policy which was helpful.
Great coat and great price.
I bought 3 lovely shirts for £50 at the…
I bought 3 lovely shirts for £50 at the Westfield store but the cashier only removed one of the magnets. In trying to remove the magnets from the other shirts (because I live too far away to be bothered to go back) I ruined them. So I am very unhappy at the lack of attention of the cashier employee and now I have 2 ruined shirts
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
The Customer attendant was a bit less…
The Customer attendant was a bit less helpful. I asked her about the price of the product, as there was no price tag, and she was like ‘ its the same price as rest’, rather than simply checking the price for me. They know the store better than us.
It made me feel a little less of buying products from that store.

Réponse de Superdry - White City

Réponse de Superdry - White City
The size I wanted was not on display
The size I wanted was not on display, however the lovely assistant went, had a look and found the size that I was looking for.

Réponse de Superdry - White City
The sales associate was extremely…
The sales associate was extremely courteous and knowledgeable about the products.
Rude staff and return issue
I order the jumper online. But I didn’t like the material hence I returned to Superdry Westfield White city store. At a time of return server crashed. So staff didn’t gave me any return receipt also they were mot giving me my product back. They were not giving any assurity. Plus store manager and other cash counter staff was very rude and ignoring and not at all helping. I got my refund after few days as a gift card. But i had to go through lot of trouble and it caused me lot of stress. I will never visit that super sry store again.

Réponse de Superdry - White City
Disgusting n staff n service in…
Disgusting n staff n service in Westfield ignoring customers!!!

Réponse de Superdry - White City
Good service and quality product
Good service and quality product, but hopefully they will give bag for free next time as the jackets and coats are quite expensive already. Overall, I love Superdry ❤️

Réponse de Superdry - White City
Staff were friendly and helpful in…
Staff were friendly and helpful in supporting my questions and making decisions.
It’s not always you are welcomed with…
It’s not always you are welcomed with excellent customer service, on this occasion the female staff member who helped me taking the order in store was genuinely helpful and excellent at her job. Was a pleasure to be served by her. Thank you. Sorry I don’t know her name.
Quality superb,jackets also nice stuff…
Quality superb,jackets also nice stuff but please just low down the price
Refund …
When I was paying for the item at first I didn’t notice that the sale item was not less but I paid the original price even if says on the shirts less price. When I check outside I paid the whole amount. But thankfully I came back and refunded the amount over paid.

Réponse de Superdry - White City
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