Supersonicz Money Transfer Avis 

588
•
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Mein Transfer war auf Compliance Hold für fast zwei Tage. Es kommt wirklich drauf an, an welchen Sachbearbeiter man kommt. Erst hatte ich mit Fanta geschrieben, sie war so dermaßen unfreundlich und... Voir plus

Noté 5 sur 5 étoiles

I have been using supersonic over 5 years sending money to the Gambia and Senegal. Their customer service have always been fantastic with me., I have never meet anyone of the team but each time i con... Voir plus

Noté 1 sur 5 étoiles

Horrendous service, no worries, if you send money, they don't respond if it never arrives. Fake reviews and fake appraisals. They don't answer their phones, and typical responses include and are not l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Im really happy with supper sonic they are doing a very good job fast and secure The only thing I'm not satisfied with is difficult to contacts with there's customer service Sometimes when you n... Voir plus

À propos de l'entreprise

  1. Service de transfert d'argent

Écrit par l'entreprise

Supersonicz Money Transfer is shaping the way people send money around the world. We’re offering Instant Bank transfer, Wallet, Cash Pickup, Top-up & Bill payments. We are not just serving in major countries, but we also goal to cover those countries where no other money transfer service is available. We started as just a small-scale business providing our services in just a few countries, but now we are covering the whole continents with intentions to serve you well.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

588 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(588)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

4 days money not transferred very…

4 days money not transferred very disappointed with their service and phone number they provided blocked one, please refund my money ASAP

8 juin 2022
Avis spontané
Logo de Supersonicz Money Transfer

Réponse de Supersonicz Money Transfer

We are really sorry about your bad experience with our services. Please share more details for a detailed follow-up.

Noté 1 sur 5 étoiles

Hi guys i hope you all are good.

Hi guys i hope you all are good.
Last Friday i sent money to my sister account.i uploaded my residency card for my varification.but after 1 days they start asking card issuance letter which is not normal none other transfer companies ask you card details.after i asked for cancellation and refund since 3 days they are saying cancellation request sent to cancellation department ,ready for collection etc .it is so strange.more ever all of their customers service phone numbers are invalid and fake.only 1 phone is ringing but after few minutes it's hang up automatically.there is. NO one to help you.from my opinion please don't send you money it's a scam.i will go in police cyber crime and customer consumer court against and will complain against them.thanks you all and avoid to send money

1 juin 2022
Avis spontané
Logo de Supersonicz Money Transfer

Réponse de Supersonicz Money Transfer

We appreciate your time to share your views about Supersonicz products and services being offered, Any dissatisfied customer is more important to us who highlights deficiencies of ours.

For detailed consideration, you are requested to share a case number of your, any reference number or email subject so we could trace information and get to a conclusion to avoid any such problem for our potential customers and of course to deal unpleasant experiences like yours.

About our compliance requirements, As being the user of Financial Services, you must be aware of AML/CTF Rules and regulations all across the world, we need to ensure that requirements are being fulfilled of all local and International bodies, And these are life lines of any such business to excel and at the same time to sustain in the market.

Further here we are not clear about your Card issuance letter statement, Please confirm if you are talking about your residency card or Debit/Credit card, as reasons of such requirements for both card vary, about our contact numbers could you please also share which one is working and hang up and what others that do not reacts at all.

Being a free citizen of any such democratic and developed countries you may choose any option as mentioned in your comments but here I would like to get the opportunity to have a look at your issue and hoping that you will share with us your details and things will definitely work in yours and Supersonicz favor.

Here we hope you will understand our limitations for not meeting your expectation as per norms.

Noté 1 sur 5 étoiles

Bad communication and service

Ive send € 1000 to The Gambia. The reciever could not get it. Supersonicz told me its on hold, but not how to solve it, despite many requests by e-mail. Than i did request the money back, but never got it. Their communication sucks. After a call they could still not make clear what the problem is. Again I did ask my money back. Stilll not got it. Im waiting for 3 weeks now. Its frustrating. The 1000 is ment for 2 water wells.
Supersonicz is untrustrable.
It took a long time and many contacts bud finally I've got my money back.

18 avril 2022
Avis spontané
Logo de Supersonicz Money Transfer

Réponse de Supersonicz Money Transfer

Pls share your number for help

Noté 1 sur 5 étoiles

Good morning boss please I need your help

Good morning boss, please my name is Prince Addo from Ghana, please I need your help Saturday I sent money on this app supersonicz to now they refuse my transaction I not know why I wrote them but always they will tell me that please let me check, so I told them that if something is wrong they should return my money back to me but they refuse it please need your help. My daughter is sick and I'm send the money to them for medical treatment.thank you

15 décembre 2021
Avis spontané
Logo de Supersonicz Money Transfer

Réponse de Supersonicz Money Transfer

Pls share your number for help

Noté 5 sur 5 étoiles

I was having a problem to send money

I was having a problem to send money. But the problem was with my bank, I have a limited amount of money I can in a week. But I really appreciate your help even though the problem was not from you, but you take your time to look into it. Thanks a lot for your help.

26 octobre 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus