I ordered 2 mugs on 31 August as a token present for a family member. The order confirmation said delivery would be 5-7 days. Nothing turned up so I emailed to ask when I would be likely to receive... Voir plus
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Had to open a dispute with PayPal for them to send my item, unfortunately ordered from them twice before seeing the reviews. Still awaiting the second order despite placing that on the 19th July. No... Voir plus
AWFUL. Ordered the item, received confirmation, then nothing! No tracking, no response to my emails, and no telephone number to call them on. AVOID!
I ordered a wall art sticker . It took several weeks to be delivered . When I finally received it some of the letters were stuck together so I couldn't use them . I emailed them to explain and another... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
SWCreations design and make a huge range of wall stickers and decals for every room of the house. With a custom design service for any wall quote you need.
Coordonnées de contact
Royaume-Uni
- www.swcreations.co.uk
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Made an order
Made an order. Got response after delayed delivery that it was being shipped. After another week still hadn’t received - now no longer responding to emails regarding the order and still not received. Suspect the company is a scam.
I don’t understand all the bad reviews…
I don’t understand all the bad reviews on here. I made a mistake when I ordered my item and they quickly replied and corrected my error. The delivery was slow and after reading reviews I panicked a little. My item arrived today and I am very happy with it. Don’t always trust what you read.
Emailed me to say sorry after my bad…
Emailed me to say sorry after my bad review and that it was being sent out Monday. All lies nothing has been sent out. do not order from them or trust that they will send out your order.
Personalised bookmark
Well finally the bookmark has arrived, not that I was advised of it actually being shipped! The item itself is very nice and I am pleased with it. I feel this company needs to be more on the ball with regards to communicating with people both answering queries and shipment
SCAM
DO NOT USE..I should of read reviews before purchase. Ordered a personalised mug it never came and dont respond to emails.
How they can still operate i dont know.
Do NOT order from this company
I've rated this 1 only because 0 isn't available, and I wish I'd checked on Trust Pilot before ordering.
My experience echoes so many reviews on here - my order didn't arrive, emailed SWCreations to ask when it would be sent, no reply. Emailed again asking for a delivery date or a refund. Still waiting. Next step is ask my card company to do a charge back and refund my account.
AVOID this company.
AVOID!!!
Company needs shutting down. No response, no product. Thankfully my bank gave me a refund.
Do not order from this company
I received an e mail from the SWCreations Team saying "Let Us Know What You Think"
I replied saying I was very disappointed with the quality of the sticker, it would not transfer to the clear layer at all. I sent a photo of a previous one I successfully applied to my kitchen wall, which was of a more superior quality.
They have not even got the decency to reply!
No order received
Ordered a wall decal. Nothing received. No apologies. Poor service. No refund. And wall left empty. That's £15 I won't see again.
Absolutely terrible company
Absolutely terrible company, DO NOT ORDER FROM THIS COMPANY.
I placed an order on the 25/06/25 which should have arrived in 5 days. I contacted them on 18/07/25 as still not arrived. I was told my wall sticker was out of stock but would be back in within a couple of days with a promise it would be dispatched. I had no response at all from further emails on the 24th & 25th July.
PayPal have now refunded me in full.
Terrible company, avoid if you do not want to lose your money.
Placed an order for some tote bags as…
Placed an order for some tote bags as end of year presents for my daughter’s teachers from a collection that I had arranged with other parents, still nothing has arrived and they finish next week! Have messaged the company but no response, after reading all these reviews I now don’t know what to do! Don’t think these bags are ever going to arrive by the sounds of it and it’s not just my money!
Money taken, no sticker!!!!
This is the second decal company that I've ordered from and received nothing. I ordered a sticker on 21 June (now 9 July) and I haven't received it. I have messaged them online, and nothing. I have just called them from the order confirmation email and there is an automated response saying please call back during normal hours. It was 11.30am when I called. How can these companies take your money and then not send the item. It's THEFT!!!!! I wish I'd looked at reviews on here first after not receiving one from another company, but I didn't expect it to happen again. Out of pocket again 😕.
Update. After I'd posted this review, I put in a claim with PayPal and instantly got my money back.
Absolute terrible company
I wish I’d seen all the bad reviews before I ordered. I ordered a print from my children for Father’s Day 11 days before and it hasn’t arrived. I contacted them 5 days after I ordered as I hadn’t received a dispatched email and they assured me it would be posted and I would receive it before Father’s Day. Well it didn’t arrive and the only reply I’ve had from them since is a generic one saying all Father’s Day orders have been dispatched. Not a sorry your children are disappointed and not a specific reply stating when it was actually dispatched. No chance of getting my money back now either as they never reply, complete rip off company!!
Good
At first I hadn’t received any email saying the order had been dispatched. Caught up with them and they responded with an apology and they were just very busy.
They did promise me it would be delivered by fathers day but it was a day late
Avoid Avoid Avoid
Swcreations is an awful company steer well clear . Terrible communication and when you do receive the wall sticker(only because you claim your payment back through PayPal)it doesn’t work . So you contact them for advice and you hear nothing back, now the wall sticker has lost any kind of tackyness. Only for PayPal to see in their favor and claim the money back for them . Do yourself a favor and don’t entertain this company terrible communication and awful products 😡
Absolutely rubbish
Awful arrived late and didn’t stick to wall. Avoid at all costs!
Please please please do not order from…
Please please please do not order from this company. They are scammers. You will never receive an email back. You will never receive your product and they will never get back in contact with you. You’ll end up having to go to your bank or taking things further to get your money back, shame on them scammers.
Zero communications and very slow
Zero communications and very slow. Been waiting for 15 working days (dispatch advised in 10 working days). Have contacted customer services requesting an update with no response
Wish i had looked at these reviews…
Wish i had looked at these reviews before don’t give these your money 😡😡
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