Swcreations Avis 

I wish I had read reviews
No item.and no communication. Have contacted PayPal to try get a refund

I was concerned when over two weeks had passed and I hadn’t received my order, however I emailed and asked about it. The company were very apologetic and explained they were waiting for vinyl stock to arrive. They messaged me a couple of days later to say they had the stock and would be sending my item first class. I received it the next day. Colours are exactly what I asked for, it’s easy to apply and looks great. I’m very impressed with both the product and the customer care/ communication. A little bit of patience goes a long way - this product is worth waiting for.

Just avoid this company if you don't want to weast your money!!!
I have paid £25 for a wall sticker which is a very bad quality and is not sticky enough so you can't apply it to the wall. I have waited for my order to arrive for a month and after I have receive it I couldn't use it at all.
I have contacted them but of course they are not responding.

Rip off merchants l paid £35 pounds for a wall decal for my daughter it arrived all creased in a tube we followed the instructions but we really really struggled for 4 hrs to get it off the backing paper we eventually got it on the wall within half an hour the fairy just started falling off the wall my daughter who’s 5 is so upset it was a present for her birthday and at the moment it just looks a mess lm actually holding it up with tape 😤 l have sent to emails to Sw creations but they have not even bothered to reply lm disgusted in this company and l will keep emailing them and putting the pictures on Facebook if the mess they charged me £35 for doesn’t get resolved l need a solution to this problem asap lm fuming .😤
5/5/23 update tgey gave now contacted me and said they will send another fairy to replace the one that was peeling off l will update when it arrives hopefully it will stick to the wall this time 🤞

I’m usually good at researching before ordering but can confirm this company is a scam, takes your money and nothing arrives. Shocking and someone should take this company down so other unsuspecting customers don’t get scammed. I’m reporting to trading standards. I’ve already reported to bank too, luckily they refunded me.

Updated: as soon as bank contacted them I received my stickers, no comms or apology. Stickers aren’t great quality either, peel off the wall. I still wouldn’t order from them and wouldn’t recommend but at least I received something!!

I wanted to update an earlier review that despite emailing and messaging the business and getting no response, my sticker has arrived today.I am not sure what the issue was but it has arrived and I’m really pleased with it. Hopefully just a glitch for the business.Thanks

Terrible communication. Placed an order on 4th Feb for a wall sticker for my daughter's bedroom. Emailed beginning of March to ask where my order was. I was told there was a supplier issue (which was not communicated to me). I was told it had arrived and would be dispatched the following day. It did not arrive. Contacted them again and was told they could not track it and they could either send out another sticker the following day or receive a refund. I still wanted the sticker as my daughter loved the look of it. Asked them to send out another sticker with the tracking details so I could track it. No response yet since. I would definitely AVOID this company in the future. Very unprofessional.

UPDATE received my order Saturday 4th March and looking lovely.

Like everyone else i wish I had checked the reviews. I had previously used another company which was great but just wanted to see if SW Creations were any good. I placed my order 14th Feb as of yet nothing. I emailed their customer service team and no response. Like everyone else dissatisfied and disappointed.

Placed my order on 13th January, still no delivery or response to my emails. I will be contacting Paypal tomorrow, I suggest anyone else with the same problem should do the same.

I placed my order on 25th January. I have left several messages on the contact buttons but had no response. Looking at the other reviews here I am not holding much hope to getting a response.
My poor 6 year old has had her whole bedroom redecorated and the only thing left was her wall sticker to complete the room.
Lack of commutation, would not recommend buying from this company.

Order still hasn’t arrived. How can you not provide a customer service that doesn’t reply. It’s rude

Like everyone else, I wish I'd read these reviews! Like everyone else, I placed an order and am still waiting. Like everyone else, I've sent numerous enquiries through their contact form on their website and I've heard absolutely nothing back. DO NOT USE this company! As it stands, SW Creations have taken money from me and I've not heard a peep since!

zero communication after chasing order. No confirmation email after placing order but money taken. VERY POOR. looking at the previous comments it looks like I may not even receive the items.

Ordered item on Dec13th, still have not received it despite numerous emails and using the " contact us" icon from their website. There has been no communication from them, just as others have mentioned. Absolutely dreadful company!
Jan 18th
Just thought I'd add that it's just arrived and I'm very happy with it, just took 6 weeks! Better communication needed

If I could give this company 0 stars I would they should be shut down !! Like so many others wished I’d read the reviews. Still haven’t received my order and it is a gift, emailed 5 times no response. Reported as fraud to PayPal

I wish I had read these reviews. I placed an order for a window decal and the order receipt states you should allow seven to 10 working days. This came and went so I emailed to follow up. As others on here have already said, communication isn’t their strength. I just received an email to say the item has been dispatched. I waited with bated breath to see if it actually arrives…

Paid for a Window decoration and it has not been received. They will not reply to any of my emails and no contact number to ring. Terrible service

Dreadful company. Failed to deliver goods and refuse to answer emails. My advice… go somewhere else.

I want to apologise for accusing this company of being THIEVES. I have adventually received my order, comes in several parts but it’s here and looks very pretty. Maybe a bit of communication with your customers along the way would be very helpful. No reason to not use again as long as prepared to wait.

Would not even give a star if I had a choice. Like so many others, I wish I had read the reviews. Paid £18 plus delivery and still haven’t received my order and no reply when contacting them. They need shutting down, in the current cost of living situation they should be utterly ashamed of theirselves!