The shipping company you work with charged me a very high fee to release the package from customs. This fee was not part of the customs duties or any additional customs charges, but was solely a “... Voir plus
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Lisez les avis des autres
We organised a charity swimming event (Kessock Ferry Swim) and ordered 120 swim caps from Swimpath. Our order was handled by Joe who looked after us from start to finish - great design facility, sent... Voir plus
Swimpath will always go above and beyond to ensure that you receive the absolute best service. They are super knowledgeable about many product ranges whether they stock them or not. I have used them f... Voir plus
The pricing on the item I bought was very clear. My order was processed quickly and delivery was effected sooner than expected. Overall, it was a trouble-free process, exactly as you would like every... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Buy swimwear, training aids and accessories from the biggest and best brands from the world of swimming such as Speedo, Arena, Funkita, Nike and our own in-house brand Jowe! So come and check out SwimPath today!
Coordonnées de contact
4 Ryves Vale, Tickenham, BS21 6FZ, Clevedon, Royaume-Uni
- 01275 741170
- info@swimpath.co.uk
- www.swimpath.co.uk
3,9
Bien
530 avis
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A répondu à 50 % de ses avis négatifs
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Excellent customer service
Made an order for my son's swim team top which didn't fit so I called and was provided with helpful, efficient service to get a new one made and personalised as soon as possible. Very impressed with the customer service here and will continue to buy from Swimpath.
7 juillet 2025
Avis spontané
Very easy to order and extremely prompt…
Very easy to order and extremely prompt delivery
21 juin 2025
5 star service!!
5 star service!!
Swimpath were so helpful and made sure I received my items in the timeframe required! I cannot recommend enough, they were helpful on the phone, replied to emails in great time and deliveries were well communicated!
23 mai 2025
A great company to buy from
A great company to buy from, good prices, quick delivery and clear website
18 mai 2025
Terribly slow delivery
Terribly slow delivery! Nearly a month now and did not receive my order yet.
18 mars 2025
Réponse de SwimPath
Hi Abdallah, we are sorry that you are unhappy with our service. Team Kit is collated over a month and is delivered within the first 2 full working weeks of the following month as stated on your team kit page.
Haven’t received my order yet
I ordered on the 19th March ( nearly 3 weeks ago) and still haven’t received my order or an update via email as to whether it has been shipped! So can’t say whether it’s any good or not
19 mars 2025
Réponse de SwimPath
Hi Laura, thank you for your review. We are sorry that you were unhappy with our service. However team Kit is collated over a month and is delivered within the first 2 full working weeks of the following month which is stated on your team kit page.
Fantastic customer service
Fantastic customer service.
Kye has been amazing in helping us with an issue with a racing suit. Kye went over and above in getting the issue resolved quickly.
Super helpful and friendly.
We have used swimpath for years and will continue to doing forward.
Thank you x x
2 avril 2025
Avis spontané
Swimpath are absolultly fabulous!
Swimpath will always go above and beyond to ensure that you receive the absolute best service. They are super knowledgeable about many product ranges whether they stock them or not. I have used them for years for my sons and daughter and cannot recommend any other retailer more. Our club has recently started using them for our club kit and they have been fabulous and supportive throughout the whole process. The whole team are absolutely brilliant!
19 février 2025
Poor Customer service
We purchased a pair of racing shorts at a meet on Sunday which ripped at the chord when diving in within 30 mins of having them however swimPath is refusing to replace them as apparently my son must have tightened them up incorrectly and ripped the fabric! we have never had this issue before with previous racing shorts.
The product they sold us was faulty and not fit for purpose however the owner of swim path was just unhelpful and rude.
2 mars 2025
Avis spontané
Excellent Company
Comprehensive range.Easy website to navigate. Excellent service.Well done.
16 février 2025
Ordered 3 weeks ago, still not arrived!
18 janvier 2025
Terrible customer service
Terrible customer service. I bought a product from this company, and when an issue arose and I tried to return it, the process was incredibly frustrating. They kept insisting the fault was mine, not the product's. After a lot of back-and-forth, I finally got a refund, but I’m still out of pocket because I had to cover the return postage.
The person I spoke to on the phone was extremely rude and lacked basic courtesy. They argued with me instead of addressing the issue professionally.
I strongly recommend avoiding this company and purchasing from other, more reliable places.
12 novembre 2024
Avis spontané
Great people, great product
Kye was amazing, always great to chat to and is always happy to help, I was able to change my order with ease as my daughter changed her mind on colours before the order arrived. Products are great and reasonably priced. Would definitely recommend.
19 octobre 2024
Order not received
Order not received? No email sent to tell me it was being delivered? Confused?
19 octobre 2024
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