Swype Avis 8

They are thief's. If your in Australia avoid them and look for better alternatives. Purchased online and instead of it being charged at the AUS dollar fee of 110 (example) it was charged at 110US dollars. Them to cap it off they then for a card with total value of 999 is only has a little under 300 left after only one purchase of 110 dollars. Don't trust them they are dishonest and crooks.
Check your emails I have raised a ticked and I got a lovely message back that read.

Dear........,
Thank you for reaching out to Swype Customer Support.

This is to let you know that we have received your ticket and are currently investigating it. We will get back to you with an update as soon as possible.

In the meantime, let me know if there is anything else I can assist you with.

Kind regards,

Hermes sent on the 9th May no reply

Thank you for reaching out to the Customer Support team.

This is to let you know that we have received your request and currently reviewing it.

We will get back to you as soon as possible.

Regards!

Gramos this one on the 15 of Aprilthe day after the transaction. You guys never responded to this either

I’ve had bad experience with their service. I activated a swype card based on a gift card I received, so that I can use it on anything I want. I immediately found that they reject payments to most merchants in Europe.

I didn’t use the account for around two months, until I received a replacement card randomly, which was very suspicious. Upon activation of the new card, I realized my balance is missing 100 dollars from the original 150.

There were multiple unknown attempts made to use the previous card, with one successful one, in the USA. Despite all this nothing was flagged as suspicious in their system and a new card was randomly created. Problem is that I’ve never been nor shopped anything from the USA, and I live in the Netherlands.

I claimed this is fraud and something went wrong in their system, because I also never shared any card details with anybody nor did anybody have access to my account. Now they want to charge 50 dollars for a dispute with the merchant, whether I win or lose, when they should just refund the 100 dollars and claim responsibility for system issues. I am not interested in a dispute with the merchant because I’m not the one who made the payment.

I will never recommend such a service to anybody. Absolute scam!

I activated the card, tried to pay, but after a couple of days I refused the payment. First, they charged me a commission for the canceled payment, then all the money simply disappeared from the account. Support is not responding. I filed a complaint with the bank and the FBI.

Scammers! They reject all transactions, even from Google! I added a card to Google Play, and they rejected all transactions and charged me for every attempt!

The company is a professional scammer, charging service charges and transaction charges for rejected transactions. This happens even if the issue is caused by the Swype card end! Each failed transaction causes you to loose 5$! Furthermore, they have changed the terms for card usage, without informing the users, reducing the no use period from 6 to 3 moths. Me along with some family members received cards, issued in December as Xmas presents. All of them experied without prenotification or warnings. Support is not responding despite several attempts to contact them. Avoid buying or using, white collar scammers operating from unknown places, stating being from Florida.

I got the Swype card from my employee benefits portal. I had a great experience using it on Apple Pay without any problems

✅ RESOLVED: I reached out to parent company Reloadly directly via LinkedIn, and their support team responded almost immediately. They confirmed this was likely an error or security flag, collected my details, and within a couple of hours had confirmed the issue and provided a replacement card with the correct balance. I flagged that many other cardholders appear to be in the same position based on recent Trustpilot reviews, and they advised they will proactively reach out to affected customers. My CFPB complaint has been withdrawn given the prompt resolution.

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ORIGINAL REVIEW: Card expired 2 months before the agreed expiry date, with $100 still on it — never used once.

When I activated my card on December 24, 2025, the service agreement stated cards expire 6 months after last activity. Swype updated their terms on March 9, 2026 — reducing the inactivity window from 6 months to 3 — with no notification to existing cardholders. My card was then expired on April 24, 2026, just 4 months after activation.

This was a retroactive change to agreed terms without notice. Cardholders who activated under the original 6-month terms had no opportunity to spend their balance before the terms were changed. If you've been gifted a Swype card, use it immediately. Do not assume the terms you agreed to at activation will be honoured.

Update to my previous 1 star review. They took some time, but at the end they decided to compensate me after my card got clonated online.

So I'll put them 4 starts because the service it's good, the customer service and T&C are more human, but the speed, and that you can't use this card for everything. (It feels limited sometimes), makes me thing that 4 it's a fair number