I am not an easy person and was completely dissatisfied with my new Bentley Continental Hybryd. It is the most poorly designed car since the Ford Edzel. Having to open the bonnet to charge the battery... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having visited several dealers around the UK in the search for a Continental GT, the enthusiasm, communication, and information received by your sales person, Paul Paxton, prior to the sale was outs... Voir plus
Bought a brand new vehicle from them which has various workmanship faults and which also broke down within 10 days. Rejected vehicle, rejection was accepted verbally but they dragged the process out... Voir plus
L'entreprise a répondu
I saw this car on the Bentley Edinburgh website on Friday 10/04/26. Received a video from Paul within 30 mins. Agreed the price and then took a trip to Edinburgh Sat morning. Taxi waiting for me at th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
8 Whitehill Rd, EH15 3HR, Edinburgh, Royaume-Uni
- 0131 629 0803
4,7
Excellent
73 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have asked 4 times for my driving…
I have asked 4 times for my driving licence to be returned …. I’m still waiting. Other than that I am very happy with my car.
6 juillet 2021
Réponse de Sytner Group - Bentley Edinburgh
Good morning Mr Taylor. Thank you for your feedback. My sincere apologies regarding your driving licence. I believe that it has now been sent and a member of the management team has contacted you regarding the matter. I hope you are enjoying your new car and we look forward to seeing you back in the showroom soon. If you would like to contact me to discuss further please call 0131 475 4500. Kind Regards Dominic Bell Head of Business
Once again a tremendous experience at…
Once again a tremendous experience at Sytner Bentley Edinburgh, even wth the current covid constraints. Kenneth and the team are a different class and couldn't be more accommodating and helpful, the very reason i've been using Bentley Edinburgh since 2014.
22 mai 2021
Réponse de Sytner Group - Bentley Edinburgh
Dear Mr McDonald, Thank you for your 5 star review and comments. Your continued loyalty is greatly appreciated. Kind Regards Dominic Bell Head of Business
customer service
I found the customer excellent, all the points i queried were satisfactorily dealt with and overall a very satisfying eexperience
11 mai 2021
Réponse de Sytner Group - Bentley Edinburgh
Dear Mr Street, Thank you for your 5 star review and comments. Kind Regard Dominic Bell Head of Business
Bentley service
Car was collected on time, serviced and returned early!
All work including a couple of warranty items handled without any fuss.
Thank you
20 août 2020
Avis spontané
Réponse de Sytner Group - Bentley Edinburgh
"Good Morning Mr Gibson, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations when your car was in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Nice people to deal with
Very helpful with all discussions and paperwork nice people to deal with
3 août 2020
Avis spontané
Réponse de Sytner Group - Bentley Edinburgh
"Good Morning Mr Bradley, I’m delighted to read your kind words about Bentley Edinburgh. I shall pass on your comments to the team who will be delighted to learn that they have met your expectations whilst you were in recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
Great staff and great car.
3 juillet 2020
Réponse de Sytner Group - Bentley Edinburgh
"Good Afternoon, I’m delighted to read your kind words about Bentley Edinburgh. I have passed on your comments to the team who will be happy in the knowledge that they met your expectations whilst purchasing your Bentley. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business.”
excellent service from the manager
excellent service from the manager, dominic bell, and the salesman kenneth purdon, both were extremely helpful and knowledgable in working out the deal which allowed the purchase. both employees are a credit to the syntner group, i will certainly return.
21 août 2019
Avis spontané
Réponse de Sytner Group - Bentley Edinburgh
Thank you Robert for your kind words and fantastic 5* review. I am delighted to hear that you have had a great experience with our team here at Bentley Edinburgh and we look forward to seeing you again soon. Kind Regards, Dominic Bell – Head of Business.
My experience was extremely good
My experience was extremely good
Especially Mr Kenneth
Well done and keep it up
25 avril 2019
Avis spontané
Réponse de Sytner Group - Bentley Edinburgh
"Good Morning Mr Uddin, I’m delighted to read your kind words about Bentley Edinburgh. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.