On arriving at the garage to look at a car, I was made to feel welcome by Ewan Semple and nothing was too much trouble. Was given all the details I needed and when any of the team didnt know something... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGlenvarigill Plaza Fort Kinnaird, EH15 3HR Edinburgh, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Amazing cars, Amazing showroom and an amazing experience. Stuart cross and the team made everything so easy. Nothing was too much trouble. Would definitely recommend, I will be getting all my cars... Voir plus
L'entreprise a répondu
Stuart was very helpful from the moment I gave him a ring to discuss the vehicle. He took his time to send through a customised video showing details of the car. The moment I saw the video, I made up... Voir plus
L'entreprise a répondu
Great experience all round, from Stuart. He dealt with me very professionally from point of initial enquiry, and delighted I was aided every step of the way until completion. Craig was also fantastic.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Glenvarigill Plaza Fort Kinnaird, EH15 3HR, Edinburgh, Royaume-Uni
- 0131 629 9761
4,6
Excellent
64 avis
Demande des avis aux clients
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New Car
From order to delivery, I was kept continually informed. Delighted with the service and indeed the vehicle.
24 janvier 2023
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Andrew T, We are delighted to read about your 5 star experience at Graypaul Maserati Edinburgh whilst purchasing you Maserati. If there is anything else we can help please do not hesitate to get in touch and we look forward to welcoming you back into the dealership in future. Kind regards, Dominic Bell – Head of Business
Amazing Maserati Dealership …
The staff at this dealership are second to none Colin Milne was superb I couldn’t ask for more. I felt so comfortable going through the handover it was over before it began. The car was amazing & spotless it was a truly amazing day I would defiantly recommend this dealership. It was well worth the travel from south wales
25 novembre 2022
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Rees, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Wonderful service
Wonderful service from Stuart and Harry, delighted with my new car, once again the best buying experience, VIP all the way, which is what we like:)
31 octobre 2022
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Having had several Porsche & RR
Having had several Porsche & RR, the service and attention to detail received from Stuart at Graypaul was exceptional, very knowledgeable, never tried to over sell, great communication & actually a pleasure to deal with.
Wouldn’t hesitate to recommend.
5 février 2022
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Andrew, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Excellent sales experience
Excellent sales experience, fantastic service, Stuart and Chris made us feel relaxed and didn’t push or cajol us into something we didn’t want. Very professional.
5 octobre 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Garrett, Thank you for you 5 star review and comments about Stuart and Chris. They will be delighted to read your feedback. Kind Regards Dominic Bell Head of Business
Great Service
All the staff were very friendly and courteous. They worked really hard to get me into the right car.
8 septembre 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Sanderson, Thank you for your 5 star review and comments. I am delighted to read your feedback and look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
From the moment of choosing a new car…
From the moment of choosing a new car to the day of picking up my new car. The Sales Staff and reception staff were very polite, helpful and professional.
Stuart made us feel very welcome and made a fuss of our daughter which made her day.
15 août 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Garnham, Thank you for your 5 star review and comments. I will ensure the team receive a copy of your feedback. Kind Regards Dominic Bell Head of Business
Excellent from first point of contact…
Excellent from first point of contact through to the complete sale and fantastic handover also including follow up calls after driving away with an excellent prestige’s car
21 juin 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
"Good Afternoon, thank you for your feedback and great star rating. I shall pass on your kind comments to the team. If there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
What a great experience!
What a great experience! I have been looked after by Harry Wallace at Graypaul Maserati Edinburgh and I felt valued from the moment I approached him. Within 3 days from my first phone call, I managed to drive off with my brand new Maserati Levante GranSport! This car belongs to another dimension, a pleasure to drive, with full specifications, very comfortable and, most importantly, safe! Thank you Harry, you are a star and I am sure we will be working together again!!
7 juin 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Dr Paladini Many thanks for your 5 star review and kind words on the service you have received at Graypaul Maserati Edinburgh and from Harry in particular. We hope you continue to enjoy your new Maserati and will look forward to welcoming you back to the dealership soon. Kind Regards Dominic Bell Head of Business
Excellent service start to finish in…
Excellent service start to finish in these trying times very accommodating with your needs
7 février 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Groocock, Thank you for your 5 star review and comments. Kind Regards Dominic Bell Head of Business
Excellent service
Excellent service throughout from Stuart and Stephanie. Constantly kept me updated and everything done with the customer in mind. Wouldn’t hesitate to recommend to others.
21 janvier 2021
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Barclay. Thank you very much for taking the time to leave such lovely feedback about Stuart and Stephanie and your recent experience. They will be delighted to read your comments. I hope you are enjoying your Maserati and would like to take this opportunity to welcome you to the Maserati family! Please do not hesitate to contact Stuart or any member of our team if we could be of any assistance. We look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
Excellent from start to finish
30 décembre 2020
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Orr, Thank you for taking the time to leave a 5 star review and comments about your recent experience. We look forward to welcoming you back again soon. Kind Regards Dominic Bell Head of Business
Cracking new car
Very professional from start to finish. Stunning vehicle and Stuart couldn’t have been more supportive throughout the process.
7 décembre 2020
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Dear Mr Barry Thank you for your 5 star review and comments! We will ensure Stuart receives a copy of your feedback as he will be delighted to read this! Kind Regards Dominic Bell Head of Business
Maserati Levante
Picked up our brand new Maserati Levante yesterday. Absolutely delighted with it. Exceptional service right through from browsing to collection. A huge thanks to Stuart and Jamie for their outstanding help and assistance. Would thoroughly recommend.
11 septembre 2020
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Edinburgh
"Good Afternoon Mr Cochrane, I’m delighted to read your kind words about Graypaul Maserati Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations whilst you were purchasing your new Maserati Levante. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business"
the staff could not have been more…
the staff could not have been more helpful.
27 août 2020
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Edinburgh
“Good Afternoon Mr Hunter, I’m delighted to read your kind words about Graypaul Edinburgh. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell – Head of Business."
top service all round from the minute I…
top service all round from the minute I wanted the vehicle until I left graypaul maserati in edinburgh.Special thanks to zachary,Stuart,Jamie and Chris who made my dream come true.im so happy with the service you all provided to myself and family and will never look anywhere else except graypaul.thanks again.
5 juin 2020
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Thank you for the 5 star review and comments about your recent experience. I am so pleased to read such positive comments and will ensure Zachary, Stuart, Jamie and Chris all receive a copy of your comments. Kind Regards Dominic Bell Head of Business
vehicle delivery
Great service from time of arrival for the collection of my new vehicle. Polite and knowledgable management and financial team.
7 mars 2020
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Good Afternoon Mr Taylor Dunlevy, I’m delighted to read your kind words about Graypaul Edinburgh. I shall pass on your comment to the team who will be delighted to have met your expectations recently. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
Service to buy for.....
No body gets a a 5 but if i could it would be a 4.9.....i had my Ghibli S up to Edinburgh for second service, couldn’t fault the service, time taken and got the car back spotless and driving like new. Thanks to Steven Shaw and the service team for that....but also because when asked about the current offers on the GT and Levante Steven knew enough to create an interest. So when the latest email offer on the Levante PCP came through I looked in more detail. From there Jamie Hart and Stuart Cross where great, that was a 13/12. Within 4 days we had not only come to a deal but got my car part ex and my plate switched over, I collected the car 23/12. This was made into a stress free experience which enabled a frank and honest exchange of views and opinions culminating in a deal we were all happy with.....the icing on the cake was with Stuart and the unveiling in the Showroom!! Marvellous way to get your new car.....thanks guys!!
2 janvier 2020
Avis spontané
Réponse de Sytner Group - Graypaul Maserati Edinburgh
"Good Morning Mr Howe, I’m delighted to read your kind words about Graypaul Edinburgh. I shall pass on your comments to the team who will be delighted to have met your expectations. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
Réponse de Sytner Group - Graypaul Maserati Edinburgh
Good Morning Mr Marini, I’m delighted to read your kind words about Graypaul Edinburgh. I shall pass on your comments to team who will be delighted to have met your expectations . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Dominic Bell - Head of Business."
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