Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Voir plus
L'entreprise a répondu
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Voir plus
L'entreprise a répondu
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Voir plus
L'entreprise a répondu
Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service!!
Made an appointment for the service inspection of my Levante and all went more than smooth. Appointment within two weeks, courtesy car offered (even had a reminder call few days before from Ayden)
Car was ready in no time, washed, cleaned and good to go in the time I’ve walked from the garage to Windsor Castle and back!
Staff is very friendly & helpful, nothing too much!
In the past had a Maserati from one of their biggest competitor and absolutely no comparison!
Maranello, you’ve got yourself a customer for life, thank you guys so much!

Réponse de Sytner Group - Maranello Sales
Booked the car in for its routine 7 year service and warranty extension, and given the price of the extended warranty.
Received a phone call arranging delivery and to pay for the extended warranty which was different from the original price at the beginning but this was rectified.
When transport was booked it was agreed a phoned call 15 – 30mins prior to the car being delivered on a transporter and informed it would be from a mobile number of the transport driver. Received a call that I missed but no message or voicemail, ring this missed call back after 10mins and no answer so not knowing if this was transportation or not. Towards the end of the day ring the dealership asking if the car is being delivered – get informed car couldn’t be delivered as no answer from me!!! So they took the vehicle back ???
Rearranged delivery again only when the car was delivered it came back with an extra 19miles and low fuel reserve and the aircon not working at all so the vehicle goes back and was told this was the first thing they check and the mileage is needed to do the warranty works?
Received the vehicle back a week later and the aircon still not working !!! what a waste of time and was the car actually fully checked and serviced, as a customer think not especially receiving a car with the extra mileage??

Réponse de Sytner Group - Maranello Sales
The service was courteous and efficient and at all times I was kept appraised of the progress of my car's service.

Réponse de Sytner Group - Maranello Sales
The car belongs to MRS Foster.

Réponse de Sytner Group - Maranello Sales
Dealt with Antony Clark for the service of my F12, as always he was utterly professional and courteous. He is always a pleasure to deal with, will see you next tome for my service
Nick Perks

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
Hamzah was very helpful and patient and in the end secured exactly the car and spec I wanted - love my Portofino

Réponse de Sytner Group - Maranello Sales
I am very pleased with the service I received from Paul and Antony.
Thank you so much guys.
Kind regards,
Mr R. Andrews

Réponse de Sytner Group - Maranello Sales
Aden gave magnificent customer service, always communicated every step of the way.
Service was second to none

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
I have never visited maranello egham so no idea why this email came to me

Réponse de Sytner Group - Maranello Sales
Excellent service and completely Covid secure and safe for me and the staff.

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
As usual my experience with Maranello Egham was first class. Friendly, prompt and efficient, and kept fully up to date with progress. Exactly as I have come to rely on.
Thank you.

Réponse de Sytner Group - Maranello Sales
I am extremely satisfied with the service I have received when getting the 2nd service on my 488. I was kept informed of all the details and everything was no trouble and very flexible to suit my requirements. A particular mention for Antony Clark, service advisor. He looked after everything for me from start to finish. Also Keith Tomasso the Technician whom I understand serviced my car and did a short video which I asked for.
Excellent all round!

Réponse de Sytner Group - Maranello Sales
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.