Sytner Group - Maranello Sales Avis 

341
TrustScore 4.5 sur 5

4,4

Tower Garage, TW20 0AX Egham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

341 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(341)

12 405 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Very poor communication and level of…

Very poor communication and level of service. Slow to progress ... 1-2weeks has turned into 2months and the car is still not due back until 6th Sept at the moment!

9 août 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Morris, I am really sorry to read your comments, with factories closed and holidays, delays particularly this time of year can happen. That said, that is no excuse for poor communication. I have spoken to the team to find a solution to completing your car sooner. We will come back to you. Regards Howard Managing Director - Maranello

Noté 5 sur 5 étoiles

Everything was as promised having been…

Everything was as promised having been badly let down by Sytner’s Jaguar dealership a number of times it was refreshing to have some customer care delivered

23 juillet 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Denton, Thank you for your 5 star review and comments. Kind Regards Maranello Sales

Noté 5 sur 5 étoiles

I had an amazing experience buying my…

I had an amazing experience buying my 812 with jack at maranello. He was very attentive and didn’t miss any details and was a great experience , I would definitely buy another car from jack again

15 juillet 2024
Avis spontané
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Perks, Thank you for your 5 star review and comments about Jack. We will ensure he receives a copy of your feedback as he will be delighted to read this. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Paul at Marinello in Thorpe was…

Paul at Marinello in Thorpe was excellent as always.
A bit frustrating that there wasn’t the higher car available , which was booked some weeks before , but this was nothing to do with Paul.

1 juillet 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Kehoe, Thank you for your 5 star review and comments. We value all feedback and will discuss the comment regarding a courtesy car with the team. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always
Very helpful staff

21 juin 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mo, Thank you for your 5 star review and comments. Kind Regards Maranello Sales

Noté 5 sur 5 étoiles

Great service thank you

Aden did a great job looking after me and keeping me informed of progress. Thank you!

24 juin 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Andrew, Thank you for your 5 star review and comments, Kind Regards Team Maranello

Noté 5 sur 5 étoiles

I have had my Maserati Levante serviced…

I have had my Maserati Levante serviced at Egham for a few years and the experience has always been exceptional.

Antony in the service department always looks after me and is extremely knowledgeable but most importantly is always very fair - I would not hesitate to recommend this company for any Maserati work big or small.

21 juin 2024
Avis spontané
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Thank you for you 5 star rating and kind comments. We will thank Antony and the team for a good job and we remain grateful for you returning and supporting our business. Regards Howard

Noté 2 sur 5 étoiles

Normally excellent, but not this time.

Normally happy with the service, but something went seriously wrong their end this time. Now being resolved and they are taking responsibility, but quite frustrating.

19 juin 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Afternoon Andrew, I am really sorry we did not this right first time. Classic cars can always be a challenge but that is no excuse for poor communication. I am pleased we are now getting this sorted out and I am sure we will get it right. All the best Howard Managing Director - Maranello

Noté 5 sur 5 étoiles

Haooy customer

Called me to tell me the service was due. Arranged to collect the car and deliver it back
Very flexible on timing
Happy with the service.

17 juin 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear John, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Everything just as expected

Everything just as expected - a very smooth experience from start to finish.

12 juin 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Sanders, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

prompt response

prompt response, efficient service, helpful staff Paul Withers

30 mai 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Cheng, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Ferrari Egham Service

Incredibly helpful and knowledgeable team in customer services who went beyond the norm to assist me and made my experience enjoyable. Special mention for Mandy at Egham Ferrari CS.

24 mai 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Rowson, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Very friendly and professional service…

Very friendly and professional service especially from my service advisor Paul Withers who looked after me from start to finish.

8 mai 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Tonna-Barthet, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Service from Paul above expectations

Service from Paul above expectations. Always try to accommodate even when workshop extremely busy.

9 mai 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Peter, Thank you for your 5 star review and comments. Kind Regards Team Maranello

Noté 5 sur 5 étoiles

Maserati collection, service and return.

The collection, service and return of my Maserati Ghibli was faultless. The car was returned on time, as advised, and spotlessly clean.

26 avril 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Mr Vincent, Thank you for your 5 star review and comments. Kind Regards Team Maranello Aftersales

Noté 5 sur 5 étoiles

Tip top service from the whole team!

Tip top service from the whole team!

7 mars 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Thank you for your 5 star rating and fabulous feedback. I will share this with the team. Regards Howard

Noté 5 sur 5 étoiles

I had a great experience with your team…

I had a great experience with your team on the day my car was serviced. The front of desk were very professional. Evan down to the lady that called me on the phone today. Shame was very polite and professional. Thank you for a great experience. See when it’s time for my next service.
Kind regards Phil Pounder.

22 avril 2024
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Afternoon Phil, thank you for you 5 star rating and fabulous feedback. I will make sure we share this with the team with our thanks for a job well done. Regards Howard

Noté 5 sur 5 étoiles

New Ferrari Purchase...

I recently bought a Ferrari from Maranello Egham and couldn't be more pleased by the entire experience, it was simply first class and that was before I even set eyes on the car in person. A special mention must also go out to Theo T. who I dealt with and he arranged everything for me in a very timely manner. So much so that he not only arranged delivery of the car to my home in Northumberland but personally came up to do the handover himself which for me is going above and beyond as it's a circa 600 mile round trip so 'Thank You' for this Theo, you've certainly got a customer for life with me. Outstanding!!!

30 mars 2024
Avis spontané
Logo de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales

Dear Paul, thank you for your 5 star rating and fabulous feedback. Super feedback and I will certainly thank Theo and the team. All the best Howard

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus