Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Second purchase from Marenello , Ross Taylor in sales exceptional both occasions , from the guys on reception to Ross and the management team have been superb. This is a stark difference from Lan... Voir plus
L'entreprise a répondu
Refuse to fit my maserati levente terfeo 4 tyers because I did not buy it from them & they assuming I bought them from third party I never know another maserati dealer is a third party Don... Voir plus
L'entreprise a répondu
My car needed a service and I was blown away from start go finish; from Heather on the phone being upbeat go Antony being incredibly responsive and even organised for the car to be delivered. Ferrari’... Voir plus
L'entreprise a répondu
Another great experience with the team at Maranello Egham. From a very warm welcome on arrival to driving out with my new car, top class service from all. Special call out to Hamzah who handles my pur... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Tower Garage, TW20 0AX, Egham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very poor communication and level of service. Slow to progress ... 1-2weeks has turned into 2months and the car is still not due back until 6th Sept at the moment!

Réponse de Sytner Group - Maranello Sales
Everything was as promised having been badly let down by Sytner’s Jaguar dealership a number of times it was refreshing to have some customer care delivered

Réponse de Sytner Group - Maranello Sales
I had an amazing experience buying my 812 with jack at maranello. He was very attentive and didn’t miss any details and was a great experience , I would definitely buy another car from jack again

Réponse de Sytner Group - Maranello Sales
Paul at Marinello in Thorpe was excellent as always.
A bit frustrating that there wasn’t the higher car available , which was booked some weeks before , but this was nothing to do with Paul.

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
Aden did a great job looking after me and keeping me informed of progress. Thank you!

Réponse de Sytner Group - Maranello Sales
I have had my Maserati Levante serviced at Egham for a few years and the experience has always been exceptional.
Antony in the service department always looks after me and is extremely knowledgeable but most importantly is always very fair - I would not hesitate to recommend this company for any Maserati work big or small.

Réponse de Sytner Group - Maranello Sales
Normally happy with the service, but something went seriously wrong their end this time. Now being resolved and they are taking responsibility, but quite frustrating.

Réponse de Sytner Group - Maranello Sales
Called me to tell me the service was due. Arranged to collect the car and deliver it back
Very flexible on timing
Happy with the service.

Réponse de Sytner Group - Maranello Sales
Aden & all the staff at the service centre always go the extra mile to provide excellent customer service. I wouldn't go anywhere else.

Réponse de Sytner Group - Maranello Sales
Everything just as expected - a very smooth experience from start to finish.

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
Incredibly helpful and knowledgeable team in customer services who went beyond the norm to assist me and made my experience enjoyable. Special mention for Mandy at Egham Ferrari CS.

Réponse de Sytner Group - Maranello Sales
Very friendly and professional service especially from my service advisor Paul Withers who looked after me from start to finish.

Réponse de Sytner Group - Maranello Sales
Service from Paul above expectations. Always try to accommodate even when workshop extremely busy.

Réponse de Sytner Group - Maranello Sales
The collection, service and return of my Maserati Ghibli was faultless. The car was returned on time, as advised, and spotlessly clean.

Réponse de Sytner Group - Maranello Sales

Réponse de Sytner Group - Maranello Sales
I had a great experience with your team on the day my car was serviced. The front of desk were very professional. Evan down to the lady that called me on the phone today. Shame was very polite and professional. Thank you for a great experience. See when it’s time for my next service.
Kind regards Phil Pounder.

Réponse de Sytner Group - Maranello Sales
I recently bought a Ferrari from Maranello Egham and couldn't be more pleased by the entire experience, it was simply first class and that was before I even set eyes on the car in person. A special mention must also go out to Theo T. who I dealt with and he arranged everything for me in a very timely manner. So much so that he not only arranged delivery of the car to my home in Northumberland but personally came up to do the handover himself which for me is going above and beyond as it's a circa 600 mile round trip so 'Thank You' for this Theo, you've certainly got a customer for life with me. Outstanding!!!

Réponse de Sytner Group - Maranello Sales
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.