I was lucky enough to deal with Ellie throughout my experience with Porsche Leicester who was absolutely brilliant. She looked after my interests without being pushy but was really thorough and so per... Voir plus
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Jaz handled my warranty repair with exceptional speed and professionalism. She kept me updated throughout, the work was completed far quicker than I expected, and the car was returned in perfect condi... Voir plus
L'entreprise a répondu
Booking the appointment went fine and I was well received by Jaz Hans. She explained all the arrangements for fitting the dash cam and having the software upgrade . Jaz later rang me to let me know th... Voir plus
L'entreprise a répondu
Politely and knowledgeable met by Jane who passed me to Lorena, who i know from previous visits to the Centre. Both informed me that Lauri was expecting me. I was sat down with a coffee and re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Fletton Close,Thurmaston, LE4 9LP, Leicester, Royaume-Uni
- 0116 319 0466
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Empathy with understanding
Excellent rapport from Josh who immediately understood what we needed as my wife has considerable mobility needs around seating and access. He provided that whilst selling a high end performance car. Good ambassador for your company.

Réponse de Sytner Group - Porsche Centre Leicester
Great service!
Very attentive service throughout especially from Jas, thank you!

Réponse de Sytner Group - Porsche Centre Leicester
Excellent customer service
Excellent customer service from start to finish when choosing our new car. Porshe Leicester really made me feel valued. Nothing was too much trouble. Highly recommended.

Réponse de Sytner Group - Porsche Centre Leicester
Absolutely exceptional service from…
Absolutely exceptional service from Porsche Leicester from start to finish. The service I must say considering I have a passion for cars and have dealt with many dealerships this has to be number 1 for many reasons- communication, work completed, time frame, goodwill offered all have been above and beyond my expectations. I have to also mention that Laurie (Service Advisor) was the individual who looked after me and he has shown 5 star customer service. So a huge thank you from myself and it’s very much appreciated.

Réponse de Sytner Group - Porsche Centre Leicester
Brilliant service via Jaz at Porsche…
Brilliant service via Jaz at Porsche Leicester

Réponse de Sytner Group - Porsche Centre Leicester
Handed my 2023 Panamera for a brand new…
Handed my 2023 Panamera for a brand new Panamera. Great experience, Emerald and Dylan made the whole process seamless. Cannot fault!

Réponse de Sytner Group - Porsche Centre Leicester
Great Customer service
Great Customer service. Thanks Laurie and the Team!!

Réponse de Sytner Group - Porsche Centre Leicester
Clear explanation of work conducted
Very clear and helpful explanations from Laurie Taylor.

Réponse de Sytner Group - Porsche Centre Leicester
Restored my faith in garages
Restored my faith in garages. Had a fault with my Macan T with not much interest or follow up from where I bought it. James Horn and Sytner Porsche Leicester did a great job in fixing it and were a credit to the brand

Réponse de Sytner Group - Porsche Centre Leicester
Service level very good
Service level very good
Professional and respectful

Réponse de Sytner Group - Porsche Centre Leicester
I just want to say a massive thank you…
I just want to say a massive thank you to all the team at Leicester Porsche Centre for going above and beyond our expectations when purchasing our car. Special thanks to Emily for making us feel so welcome and taking away the stress of all the necessary arrangements involved. From finance to road tax, free gifts and great hospitality they did it all and made this a really special day for us. So just want to say a big heartfelt thank you!

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
The panoramic roof on my car was…
The panoramic roof on my car was leaking. I called Porsche Assistance who advised I should take the vehicle in to Porsche dealer immediately to avoid further damaged being caused to the car. I did as advised, only to be told by Porsche Leicester that there was no fault with the car despite obvious water ingress. I explained what the Porsche Assistance engineer had advised and was told that they are not specialists so they can be effectively ignored. Three weeks later, the leaks resurfaced and this time I asked Porsche Assistance to take the vehicle to the dealers since I didn't want to be fobbed off yet again. This time, the dealer found significant damage to the internals of the vehicle caused by prolonged water ingress. This is not the kind of service I expected from Porsche and I'm currently considering selling my car, needless to say I won't be replacing it with another Porsche.

Réponse de Sytner Group - Porsche Centre Leicester

Réponse de Sytner Group - Porsche Centre Leicester
Always receive excellent customer…
Always receive excellent customer service from the team in the Service Dept. Every time I've been recently I've been lucky enough to have Jaz assist me and she is always courteous, efficient and extremely helpful.

Réponse de Sytner Group - Porsche Centre Leicester
Absolutely faultless performance from…
Absolutely faultless performance from dropping car off , communication spot on with regular updates, car received in clean order on completion.
James, my service advisor is a credit to Porsche Leicester.

Réponse de Sytner Group - Porsche Centre Leicester
Great service
Great service. Very friendly, good price & the ability to pick up the technical items in house. Able to work from site whilst the car was getting sorted.

Réponse de Sytner Group - Porsche Centre Leicester
I only went in for my car to be serviced and came out with a new car !!
They made me feel so welcome and nothing was too much trouble.
Good open and honest communication.
This is my 3rd Macan
Would recommend

Réponse de Sytner Group - Porsche Centre Leicester
Friendly helpful people who made buying…
Friendly helpful people who made buying a car a pleasure, not an ordeal

Réponse de Sytner Group - Porsche Centre Leicester
Make you feel special
Dealer contacted me about updates / upgrades needed to my car. They booked me in at a time and date to suit me, provided a courtesy car and even cleaned mine when returned and all at no charge . All the staff are efficient, friendly and attentive. Special mention for Jaz and and James in service and the reception team who always make me a lovely Latte upon arrival. You always make me feel special - thank you.

Réponse de Sytner Group - Porsche Centre Leicester
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