Joe was great. He always came back to me promptly on my emails or when I was unable to speak directly with him. Really knowledgeable as well and he made the new car hand over feel special.
L'entreprise a répondu
Établissement
Changer d'établissementInnovation Drive,York Road,Burgess Hill, RH15 9TW West Sussex, GB
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Lisez les avis des autres
Polite, efficient service that did what was required in a timely fashion. I waited at the branch while my vehicle was dealt with, and was professionally and courteously looked after.
L'entreprise a répondu
We received a warm welcome when we arrived at the dealership and all touch points were genuine and friendly. Dan and Mark were excellent and informative regarding a new car. Jeremy relayed all informa... Voir plus
L'entreprise a répondu
I knew I shouldn't have considered buying another Porsche after leaving the brand 10 years ago. Having enquired about buying a £125k Panamera, booked a test drive only to find out another salesman so... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Innovation Drive,York Road,Burgess Hill, RH15 9TW, West Sussex, Royaume-Uni
- 01444 616224
4,7
Excellent
105 avis
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Joe was great
Joe was great. He always came back to me promptly on my emails or when I was unable to speak directly with him. Really knowledgeable as well and he made the new car hand over feel special.
12 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Jonathan Thank you very much for taking the time to give us your feedback on your recent experience with the Sales team I was delighted to read that Joe really looked after you and that he made the whole experience feel special. I hope you thoroughly enjoy your new Porsche Thank you again Kind regards Andy Crabb Managing Director
Definitely exceeded my expectations
Definitely exceeded my expectations, received very warm welcome at the Centre and the car is absolutely amazing.
26 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Elonas Thank you very much for taking the time to comment on your recent experience with our Sales team. I was delighted to read that you found us very welcoming and you are clearly thoroughly enjoying your 911. Thank you again Kind regards Andy Crabb Managing Director
Expectations fully met.
3 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Watts Thank you for taking the time to give us your feedback from your recent experience. I was delighted to read that you were happy with the way we handled everything. Kind regards Andy Crabb Managing Director
Tricky Transaction Made Easy
A complicated transaction involving two new car purchases, two trade ins and a corporate and personal ownership arrangement was handled with patience and professionalism by Simon and Aaron. A tailored solution was finally accomplished and I’m very happy with the outcome.
3 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Muirhead Thank you for taking the time to give us your feedback regarding your experience when buying your two Porsche's from Simon. I was delighted to read that Simon was able to organise it all for you and you were happy with the way it was handled. Thank you for your continued loyalty. Kind regards Andy Crabb Managing Director.
Great service
Polite, efficient service that did what was required in a timely fashion. I waited at the branch while my vehicle was dealt with, and was professionally and courteously looked after.
1 septembre 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr MacKinnon Thank you very much for taking the time to give us your feedback on your recent experience with the service team. I was delighted to read your positive comments. We look forward to seeing you again soon Kind regards Andy Crabb Managing Director
Brilliant!
As ever, faultless from the service department team at Porsche Mid Sussex.
26 août 2026
Avis spontané
It’s a great place to be and the team…
It’s a great place to be and the team are attentive and keen to help.
18 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Paul Thank you very much for taking the time to give us your very positive feedback about our dealership and team. I really appreciate it Have a great day Kind regards Andy Crabb Managing Director
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Thank you very much, Stuart, for your kind review. We are delighted to hear that Bruce Copping provided you with excellent service during your time at Porsche Centre Mid-Sussex. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back in the future and hope your Porsche continues to bring you great enjoyment.
I was able to have an appointment…
I was able to have an appointment quickly. Everything was clearly explains. Finished on time. Friendly professional service.
11 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Thank you so much for your feedback. I was delighted to read your comments and was glad that were able to fit you in quickly. Have a great weekend Kind regards Andy Crabb Managing Director
This must be my 10th car from…
This must be my 10th car from Mid-Sussex and they are always exceed my expectations
13 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mark Thank you very much for taking the time to comment on recent purchase experience. We very much appreciate your loyalty to us and hope you are enjoying yet another Porsche Have a great weekend Kind regards Andy Crabb Managing Director
Poor communication and customer service
Poor communication and customer service
5 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Miss Harris Thank you for your feedback I am very sorry that we didn't give you the level of service that you should have received. I will ask my After sales Manager to call you to understand where it went worry. Once again, I apologise. Kind regards Andy Crabb Managing Director
I spent nearly £5k for a service and…
I spent nearly £5k for a service and warranty and the courtesy car was filthy. I asked for a Cayenne as I had come into the showroom before and said I was interested in a purchase. I was looking forward to this experience of the cayenne but it was so dirty everywhere. It was embarrassing and left me with sour taste. This is Porsche not Arthur Daley!!
I also asked for the PIWIS report the page that contains the DME/Engine Control Unit faults? for my car as it had faults relating to works carried out to the engine previously but I’ve not received this!
Not only that but since I had it back Ive noticed the trim inside is loose when they said they had fixed it and there is a scuff on the passenger seat which wasn’t there before.
Nice to hear that Porsche would call me to discuss however Im still waiting and its 24th August now.
30 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Johnson I sincerely apologise for the fact you were given a dirty loan car. We always do all we can to provide clean loan cars to customers. I will ask one of my team to contact you to cover off the computer printout for your car and the trims. Once again, I apologise that you didn't get the experience you had every right to receive. Kind regards Andy Crabb Managing Director
We received a warm welcome when we…
We received a warm welcome when we arrived at the dealership and all touch points were genuine and friendly. Dan and Mark were excellent and informative regarding a new car. Jeremy relayed all information about the new speaker which was fitted in good time!
4 août 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Thank you for your feedback on your recent experience with us. I was delighted to read that Dan and Mark looked after you well regarding a new car and Jeremy looked after your service needs. Thank you again. Have a great weekend Kind regards Andy Crabb Managing Director
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Mayhew Thank you for taking the time to comment on your contact with the team, particularly Michael and Jeremy. I was delighted to read that it was very positive Kind regards Andy Crabb Managing Director
Excellent service from friendly staff…
Excellent service from friendly staff that go over and above to help and advise.
What a joy to purchase a car from Porsche Centre Mid-Sussex 5 star service.
31 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Peter, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team provided excellent service and went above and beyond to assist you. It is always a pleasure to know that purchasing a car from Porsche Centre Mid-Sussex was such a joyful experience. Your 5-star feedback truly means a great deal to us. We look forward to welcoming you back in the future. Kind regards, Porsche Centre Mid-Sussex
Smooth experience for my cars first…
Smooth experience for my cars first service. All staff are welcoming and friendly including Holly and Jeremy who I spoke to about my car.
I love how its an easy/smooth process with the courtesy car too. My car was finished sooner than expected which was great. It came back nice and clean too!
27 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Nemi Thank you very much for taking the time to give us your feedback on your recent visit with your Porsche. I was delighted to read that you found the whole experience smooth and everyone you dealt with here was welcoming. Thank you again. Enjoy the rest of your day kind regards Andy Crabb Managing Director
Jeremy in service was excellent as were…
Jeremy in service was excellent as were the rest of the team. Highly recommended *****
22 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Murray Thank you very much for taking the time to give me your feedback about Jeremy and the rest of the team. I will pass on your comments, I know they will find them very motivational Enjoy your weekend Kind regards Andy Crabb Managing Director
They were all so helpful and efficient
They were all so helpful and efficient. Everything you would expect from a high ticket business. 10/10
17 juillet 2026
Avis spontané
Excellent service good communication
Excellent service good communication, car fully serviced, came back spotless, small work done to a great standard
20 juillet 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Mr Day Thank you very much for taking the time to comment on the level of service you received from us recently. I was delighted to read your feedback. We look forward to seeing you soon. Thank you again. Kind regards Andy Crabb Managing Director
Réponse de Sytner Group - Porsche Centre Mid-Sussex
Dear Anthony, Thank you very much for your kind words. We are delighted to hear that Jeremy provided you with excellent service during your visit to Porsche Centre Mid-Sussex. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Kind regards, Porsche Centre Mid-Sussex
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