Porsche Shirley is a very comfortable experience, from the initial booking in for the service, to arriving for an early a.m. appointment, with coffee being offered straight away, smiles from all sta... Voir plus
L'entreprise a répondu
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From the time I made first contact with Sytner Solihul requesting details of a car right through to the delivery of my new Porsche they were brilliant. Their staff have tremendous knowledge of their p... Voir plus
L'entreprise a répondu
Work undertaken was excellent, however following a few phone calls to my point of contact explaining that I had to have the car by a certain time. When I arrived to collect the car as arranged I was l... Voir plus
L'entreprise a répondu
My wife had a light on and Maisie Griffiths, Straight away got it sorted. Thanks you Maisie Griffiths and also to Maisie Bowkett. Great service.
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
40 Highlands Rd, B90 4GT, Solihull, Royaume-Uni
- 01564 898024
4,5
Excellent
94 avis
Demande des avis aux clients
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Communication extremely poor
Service was fine but the communication and update of ongoing issues really should be a minus 10 star!
30 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Steve, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. i am aware that you have had some issues with your Porsche, my understanding is that we have fixed the technical faults and the only problem remaining is a third party charger compatibility issue that we are unable to fix. I am sorry that we have not been in a position to rectify this. I am happy to discuss this with you over the phone and am available all week Kind Regards Karl Cinnamond Managing Director."
Friendly and professional service as…
Friendly and professional service as usual.
30 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Simon, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director
All good
Everyone courteous. Communication with me very good. All my concerns were addressed and so far so good no problems with the car
29 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Jonb, Thank you for your 5 star review and comments. Kind Regards Team Porsche Solihull
Very efficient and customer focussed
Very efficient and customer focussed. Issues dealt with throughly and MOT all carried out at the same visit
28 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Mr Mathers, Thank you for your 5 star review. Kind Regards Porsche Centre Solihull
Taycan call back
My car went in for a call back plus a couple of minor issues. The dealership as always looked after me and the service was first class
15 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
Dear Mr Donovan, Thank you for your 5 star review and comments. Kind Regards Porsche Centre Solihull
Exceeded my needs
Really friendly, informative, helpful and went out of their way to make my experience a special one
23 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Neil, I’m delighted to read your kind words about your Porsche Centre Solihull experience. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Good experience with v helpful and…
Good experience with v helpful and obliging staff even though i was enquiring about my charging port a few days before my service (i.e. I could have waited). The approach was a positive one sorting out the problem so that it is reviewed again when serviced
23 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Sherif, We’re delighted to hear our team provided helpful and positive support regarding your charging port enquiry. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Maisy was excellent in terms of…
Maisy was excellent in terms of organising the service and on keeping me abreast of developments.
The Service was carried out efficiently and timely.
It was nice to have a courtesy car and have my car cleaned prior to collection.
26 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning/Afternoon Colin, I’m delighted to read your kind words about Maisy. Thank you for your feedback and star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Louise is always very friendly and…
Louise is always very friendly and looks after the car while it is with Sytner, everything was completed and I was kept informed at all times
28 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Ray, I’m delighted to read your kind words about Louise and Sytner. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Exceeded my expectations
8 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon BRIN, I’m delighted to read your kind words about our Centre. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great service from everyone I dealt…
Great service from everyone I dealt with. Clear communication and did what they said they would.
8 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Caroline, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
So it took 5 months to get my car back…
So it took 5 months to get my car back that was not down to Synter but Porsche Germany. However I had to ask for a courtesy car and all the way through until the final week I had to constantly chase to find out progress. It’s a shame as my other experience have been positive.
17 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Garry, I am genuinely sorry to hear that you feel this way. We value all feedback to ensure that we continually improve our customer experience. Would it be possible for you to please send any further details to our e-mail – info@porschecentresolihull.co.uk– so that I can better understand where we fell down. Kind Regards Karl Cinnamond Managing Director."
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Craig, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Everything went very smoothly and…
Everything went very smoothly and Hannah was excellent went through everything with me
29 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Adrian, I’m delighted to read your kind words about Hannah & Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Always a pleasure dealing with this…
Always a pleasure dealing with this branch
19 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Sophie, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
I was made to feel important from the…
I was made to feel important from the time I arrived. Everyone was very informative and helpful. The transaction was completed well and I received the agreed price for my car part exchanged.
17 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning DS, I’m delighted to read about your experience at Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great communication while buying the…
Great communication while buying the car.
Seamless handover including trade in.
6 décembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning David, I’m delighted to read your kind words about Porsche Centre Solihull. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Helpful and supportive with regard to…
Helpful and supportive with regard to the issue with the Cayenne.
Made a good offer with regard to the replacement new vehicle
27 novembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Afternoon Huw, I’m delighted to read your kind words we appreciate your patience and understanding and I was happy to help. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
If Carlsberg did car services...
I had a great experience throughout my service. Pre service call to arrange was excellent with Nicola Spencer where she did all she could to help organise the day and the car loan.
On the day Maisie Bowkett helped me throughout and was excellent. The loan car was superb and immaculately clean.
I even picked the car up early, as they knew I was travelling back to London.
A great experience from start to finish.
25 novembre 2025
Avis spontané
Réponse de Sytner Group - Porsche Centre Solihull
"Good Morning Matt, I’m delighted to read your kind words about Maisie and Nicola. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Karl Cinnamond Managing Director."
Great Service
The whole experience was very pleasant. I felt like a valued customer and thoroughly enjoyed being there. The work carried out on my car was excellent and amazing value. Jan was exceptionally helpful and I was always treated and looked after as soon as I arrived at the showroom.
25 novembre 2025
Avis spontané
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