Picked my car up from sytner warrington 10/05/26 by the end of the week the engine light came on went back to sytner the next weekend only to be told they had gone and the new company hadn’t taken ov... Voir plus
Établissement
Changer d'établissementCalver Park Road, WA2 8JH Warrington, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We found this dealership by chance, so glad we did. We were looking for an Audi and wanted automatic, which I haven't driven one for over 20 years so was a little apprensive about test driving, but R... Voir plus
Chris and Nathan were great helping me get my new car. Chris was really knowledgeable about the cars and helped me find something that worked for my lifestyle when I was really unsure what I wanted.... Voir plus
L'entreprise a répondu
Bought a car from sytner select warrington in January, with Joe and Muhammad who were excellent, no pushy sales, very friendly and approachable. Sadly it had an issue and I cannot fault the servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Calver Park Road, WA2 8JH, Warrington, England, Royaume-Uni
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The whole experience was great
The whole experience was great, from our first welcome to the salesroom, the courteous and respectful manner of the people we dealt with, especially Jack, to the last handshake as we left the saleroom with our new purchase. I would highly recommend.
24 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Keith, Thank you for your glowing review. We are delighted to hear that your experience at Sytner Select Warrington was nothing short of exceptional. Our team takes great pride in providing a courteous and respectful service to all our customers, and we are thrilled that Jack was able to make your visit even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Top team
From Georgia, initial contact to Danny sales handover - it was an excellent service
21 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning David, Thank you for taking the time to leave such a positive review. We are delighted to hear that your experience with Sytner Select Warrington was excellent from start to finish. Our team, from Georgia's initial contact to Danny's sales handover strives to provide an exceptional service to all our customers. We are proud to have met your expectations and we appreciate your recognition of our efforts. We look forward to welcoming you back in the future and continuing to provide you with the same level of service. Kind regards Steven Whittle, Head of Business
Good service
Really pleased with the car which was as described and extremely well presented. Jack (despite his terrible coffee 🙂) was really pleasant and helpful.
I would have liked more information re the warranty options prior to the final sale as felt rushed and had no time to make an informed decision.
Good experience and enjoyed the Maltesers.
14 février 2025
Avis spontané
OUTSTANDING from start to finish
OUTSTANDING from start to finish! Fully enjoyed the whole experience
8 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Andrew, Thank you for your glowing review. We are delighted to hear that your recent visit to Sytner Select Warrington was nothing short of outstanding. Our team takes great pride in providing an exceptional service from start to finish, and we are thrilled that you fully enjoyed the entire experience. We strive to deliver the highest level of customer satisfaction and it is an honour to know that we have met your expectations, and we look forward to welcoming you back in the future. Warmest regards Steven Whittle, Head of Business
Fantastic service…….
From the first day that I went to view the car ( that I eventually bought) I was very impressed with Sytner.
It was stress and hassle free from day one.
I didn’t buy the car straight away as I needed to have a think about it, I went back and purchased the car because I wanted it but just as important to me was that the sales guy I dealt with ( Charlie Barry ) did not pressurise me in any way.
One of the managers ( James Pryor) was also very helpful in setting up the sale and explaining things to me.
John.
10 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning John, Thank you for taking the time to share your positive experience at Sytner Select Warrington. We are delighted to hear that our team, particularly Charlie Barry and James Pryor provided you with a stress and pressure-free car buying experience. Our aim is to ensure our customers feel comfortable and confident in their decision to purchase a vehicle from us. We appreciate your kind words and look forward to serving you again in the future. Kind regards Steven Whittle. Head of Business
Really poor communication but ok purchase process
Great selection of cars and the process of buying is fairly easy and straightforward when the employees actually communicate to you or to each other.
I bought a car that had clear issues identified on the test drive. I was told that these would be rectified before I collected the car and I would be contacted with an update.
After 3 days of no news I called to get an update to be told everything was sorted. When I listed off the issues to check the main problem wasn't on the list. I asked to speak to the service manager. He was very helpful but hadn't been made aware of the problem by the sales staff.
Another 2 days passed. No news. I emailed each day and called being told I'd get a call back. No communication whatsoever.
I finally got a call after a week to say the car was ready to collect and when I checked again everything had been done this time. I asked what the cause of the problem was and I was told the service department didn't know. I've no idea how something can be fixed if the cause isn't known but... I'm fully expecting to have to use the warranty going forward which isn't great for confidence in the checks they perform.
I appreciate people are busy but 0 communication over an entire week is pretty poor. Will definitely advise friends and family to go elsewhere
8 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Dear Emma Perkins, Thank you for taking the time to share your experience. We are sorry to hear that your recent visit to Sytner Select Warrington did not meet your expectations. We apologise for the lack of communication and the issues you encountered with your car. We would like to assure you that this is not the level of service we strive to provide. We would like to invite you to contact our Head of Business, Steven Whittle at stevenwhittle@sytner.co.uk to discuss your concerns further. We value your feedback and will use it to improve our processes. Thank you for bringing this to our attention. Kind regards Kate Thompson, Aftersales Manager
Great Service Throughout My Experience
Rony, James and Georgia at Sytner Select were fantastic to deal and extremely helpful at every stage of my new car purchase.
I’m extremely pleased with the service I’ve received and wouldn’t hesitate in a heartbeat to recommend them and look forward to dealing with them again in the future.
A very positive experience.
7 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Daniel, Thank you for your glowing review. We are delighted to hear that Rony, James, and Georgia provided you with an exceptional service during your car purchase at Sytner Select Warrington. It is our goal to ensure that every customer has a positive experience with us, and we are thrilled that we were able to meet your expectations. We appreciate your recommendation and look forward to the opportunity to assist you again in the future. Kind regards Steven Whittle, Head of Business
First time buying a car with these…
First time buying a car with these guys.was looked after by Luke nothing to much trouble bought and driven was within a couple hours superb service
6 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Dawn, Thank you for your kind words. We are delighted to hear that your first experience with Sytner Select Warrington was a positive one. Our team, led by Luke takes great pride in providing an exceptional service to our customers. We are glad that you were well taken care of and that your car buying process was smooth and efficient. We hope you enjoy your new car and we look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Trouble free car purchase with Sytner Select Warrington
Bought a Ford Kuga on Wednesday from Sytner Select Warrington. From the easy to navigate website to the purchase of the car everything was trouble free. Thanks to Connor for the first couple of calls, to Adam for the personalised video which answered all of my questions, and to Nathan for spending the time with us for the test drive, touch ups to the car that were required and for the non pressurised sale. Loving the car as it is exactly what I was looking for. Would highly recommend Sytner Select Warrington.
22 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Afternoon and thank you for your glowing review of Sytner Select Warrington. We are delighted to hear that your car buying experience with us was hassle-free and that our team, particularly Connor, Adam and Nathan, provided an exceptional service. We take pride in offering a non-pressurised sales approach and are thrilled that you found your perfect car with us. We appreciate your recommendation and hope you continue to enjoy your Ford Kuga. Kind regards Steve Whittle, Head of Business
I bought today my second car ,before…
I bought today my second car ,before with Carshop, today with Sytner.
Im Happy with the Velar i take today,Adam was a good person to explain and help on all documents, thanks to Gabbi as well .
High recommended Sytner to buy your dream car. 5 star
2 février 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Afternoon Gio, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience purchasing your second car with us at Sytner Select Warrington. Our team takes great pride in providing an excellent customer service and we are glad that Adam and Gabbi were able to assist you with your purchase and will pass on your compliments to them. We hope you enjoy your new Velar and we look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business
Great experience from Rony my sales…
Great experience from Rony my sales POC, friendly and very accommodating, quality vehicle. Happily go back. Cheers Guys.
23 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Thank you for your kind words, Jon. We are delighted to hear that you had a great experience with Rony at Sytner Select Warrington. Our team takes pride in providing friendly and accommodating service to our customers. We are also pleased to know that you are satisfied with the quality of your vehicle. It would be an honour to have you back at our dealership. Thank you for choosing us and we look forward to seeing you again. Kind regards Steven Whittle, Head of Business
Excellent customer service/from start…
Excellent customer service/from start to finish would highly recommend to others!
29 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Afternoon Jo, Thank you for your kind words. We are delighted to hear that you had an excellent experience with our team at Sytner Select Warrington. Our top priority is always providing an exceptional customer service, and we are thrilled to know that we have met your expectations. We truly appreciate your recommendation to others and we will continue to strive for excellence in all aspects of our service, and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Excellent experience at Sytner Select…
Excellent experience at Sytner Select Warrington, Nia Jones in particular was patient and understanding when I was unable to decide between two particular vehicles. I was given time to consider them both with absolutely no pressure. I would 100% recommend.
28 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Afternoon and thank you for your 5 star review. We are delighted to hear that you had an excellent experience at Sytner Select Warrington. Our team, especially Nia Jones takes pride in providing an exceptional service to our customers. We are glad that you felt no pressure and were given the time to make your decision. We appreciate your recommendation and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Staff such as Joe were incredibly…
Staff such as Joe were incredibly friendly and helpful throughout my purchase. Everything was explained well and was not pressured into buying anything I didn’t want. Overall incredibly reasonably and professional people.
25 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning, Thank you for taking the time to leave us a 5-star review, we truly appreciate it. We are delighted to hear that our staff especially Joe, provided you with a friendly and helpful service during your purchase at Sytner Select Warrington. Our team strives to create a pressure-free environment and we are glad that you felt comfortable throughout the process. We take pride in our professionalism and we are pleased that it was reflected in your experience. Kind regards Steven Whittle, Head of Business
Today I buy my dream car Volvo XC 90…
Today I buy my dream car Volvo XC 90 for Sytner Select Warrington. I want to say for Christopher and Nathan many many thank for all what they makes for me. Excellent services.
26 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Lonela, Thank you for your glowing 5-star review. We are delighted to hear that you were able to purchase your dream car, the Volvo XC 90, from Sytner Select Warrington. It brings us great joy to know that Christopher and Nathan provided you with an excellent service during your visit. We strive to ensure that all our customers have a positive experience with us, and we are thrilled that we were able to make your dream a reality. Kind regards Steven Whittle, Head of Business
Smooth Experience
Bought a Land Rover Discovery and would highly recommend. Special thanks to Adam Luczak who was brilliant, no problem too big!
Really happy with the car so far! Thanks
25 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Dominic, Thank you for your 5 star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington and that Adam Luczak provided an exceptional service. We take great pride in our team's dedication to ensuring our customers' satisfaction, and we are thrilled that you are happy with your Land Rover Discovery. We appreciate your recommendation and look forward to serving you again in the future. Kind regards Steven Whittle, Head of Business
Excellent purchase process with quick responses
I bought my Golf GTI today so I can only comment on the purchase process. I was greatly impressed by salesman Charlie Barry who, true to his word, picked me up on time from the station upon my arrival. He has a very easy going manner and made the whole process completely stress-free. James Prior also dealt with my purchase and helped to make the process of buying a pleasant one. As far as I can tell from driving the car back home (200 miles), it is in good condition. As someone who has been through the vehicle purchasing process on a number of occasions over decades, Synter Select Warrington have been far more professional than I have previously experienced with other car sales companies. I can only recommend them based on this experience!
25 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Adam and thank you for your glowing review. We are delighted to hear that you had a stress-free experience purchasing your Golf GTI from Sytner Select Warrington. Our team takes great pride in providing a professional and efficient service to our customers. We are glad that Charlie and James were able to assist you in finding the perfect car and will pass on your kind words to them. We hope you enjoy your new purchase and we look forward to seeing you again in the future. Kind regards Steven Whittle, Head of Business
We got our car
We got our car! Big thanks to Joe Beswick, Gabbi Simaitis and Adam Luczak. We got a good deal on a really nice car. And the complimentary hot chocolates kept us (and our children) going. Recommend.
16 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Oliver, Thank you for your 5 star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team, led by Joe, Gabbi and Adam is dedicated to providing our customers with the best deals on high-quality cars and we will pass on your compliments to them. We are glad that you and your family enjoyed our complimentary hot chocolates while browsing our selection. It was our pleasure to assist you and we hope to see you again in the future. Kind regards Steven Whittle, Head of Business
Well in Chris
Nice friendly place ,had a very helpful salesman called Chris,couldn't do enough to help,thanks
21 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Morning Steve, Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience at Sytner Select Warrington. Our team takes great pride in providing a friendly and helpful service, and we are glad that Chris was able to assist you. We appreciate your kind words and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
Discovery Sport
Bought a Discovery Sport from Sytner Select last week, and collected on Saturday.
Incredibly impressed by the whole experience. Test drive was organised without fuss, and the various warranty elements covered off in detail.
Very pleased with the car, and the good natured and friendly service from George Latham and James Prior throughout.
As a customer who might be intimidated by the impressive facilities,stock,showroom etc the whole process was friendly and enjoyable. Recommended already to friends and family.
18 janvier 2025
Avis spontané
Réponse de Sytner Group - Sytner Select Warrington
Good Afternoon Gareth and thank you for taking the time to leave such a positive review for Sytner Select Warrington. We are delighted to hear that you had an enjoyable experience purchasing your Discovery Sport from us. Our team takes great pride in providing excellent customer service and we are pleased to hear that George Latham and James Prior were able to assist you in a friendly and approachable manner, and will pass your praises onto them. We understand that our facilities and showroom can be intimidating, but we strive to create a welcoming and comfortable environment for all our customers. Thank you for recommending us to your friends and family. We truly appreciate your support and look forward to welcoming you back in the future. Kind regards Steven Whittle, Head of Business
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.