Sytner Group - Sytner Tamworth BMW Avis 

Easy transaction, good coffee, excellent communication, timely execution of services, great follow up.

Daniel explained every detail about my purchase from the word go in plain english, no fancy,hard to understand bumf.
We then 'built' my car from the ground up giving me the price on each step of the way. Very professional.

Overall, a really great experience with Sytner.

A special thank you to Steve, who made the whole purchase process easy from start to finish. He was clear, helpful and attentive throughout, and I genuinely felt looked after at every stage.

What stood out most for me was the follow-up and the flexibility around my schedule, which I really appreciated. Nothing ever felt rushed or difficult, and the whole experience was very straightforward.

I’d also like to thank Nick, whose input and support were equally valuable.

A really positive experience all round, and I’d happily recommend the team.

Very helpful and made part exchange very easy thank you Joe

I dropped my car off at 9.30am. Despite asking if I could collect my car at 4pm I noticed on the tracker that at 2pm the work had not been started. I then sent a message but at 2.45pm the message had not been read. I then called and was told that they would ask for my car to be done next. I collected my car at 4.45pm. If I had not pushed and if there had been an issue when would I have got my car back?

Great experience from start to finish and Ash the sales executive was a pleasure to deal with.
Got a new car at a great price, collected on the agreed date and the handover was professional.
Also a great modern dealership with lots of nice cars on display.

I have used BMW Tamworth for a number of years and have always received the best deal, and the staff are always so helpful and friendly, special thanks to Megan and Grace.

Salesman really helped us select our new car. He was very knowledgeable and gave us good advice. The centre kept us well informed through to delivery. As with our previous experiences of this dealership staff were always helpful throughout our purchase.

Got my new car but the steering felt off took the car to my local garage in Tamworth and I got looked after by Gemma Howe. She is a credit to the company she got my car back to me perfect and couldn’t be happier. Keep up the brilliant work.

Thank you to BMW Tamworth for all your help in the repair center after an accident you have done a brilliant job thank you to the team in the work shop.

We are London based, so since seeing the used car on the approved BMW website and making contact with the branch both Simon and Richard were were helpful with all the queries we had. Pick up on the day couldn't have been simpler. Everything was ready and prepared and the car was as described. Simon kindly gave me a quick test drive pre completing the purchase to show me some of the features. The showroom itself is big and uncluttered making the experience better.

Repairs took far too long and had to wait half an hour when collecting my car. Poor communication, phones not answered and WhatsApp service totally useless

Great customer service from the reception staff to Simon in used car sales. Looked after really well with nothing too much trouble. Simon spent over 5 hours with us, making sure we test drove cars until we found the model to fit all our needs. Would highly recommend

Made the PX process easy, explained the PCP very well, friendly team

Exceptional customer service from start to finish.

This is my fourth BMW in the last three months and my tenth in the last five years, so it’s fair to say I’m a loyal BMW customer. Most of my cars have come through the Sytner Group, and while the BMW brand is what keeps me coming back, it’s the people at the dealership who make the real difference.

BMW Tamworth has genuinely delivered the best dealership experience I’ve had to date.

I reserved the car the evening before, and from the moment I arrived the next morning, I was made to feel welcome. Lisa Brueton greeted me with a warm, friendly smile that immediately put me at ease and gave me confidence that I was in the right place.

Ash took the time to understand exactly what I was looking for before introducing me to Joe, who was knowledgeable, organised, and thoroughly professional throughout the process. I was particularly impressed that all recall work had already been completed before the car was advertised—a small detail that speaks volumes about the dealership’s standards and preparation.

A special thank you to Ethan, who was an absolute pleasure to deal with. He was honest, approachable, and genuinely listened to what I needed. The speed at which the whole team turned everything around was remarkable, and the level of communication throughout was first-class.

Buying a premium car should feel like a premium experience, and that’s exactly what BMW Tamworth delivered. Every member of the team made me feel valued rather than just another customer.

Without hesitation, I’ll be recommending BMW Tamworth to friends and family, and I’ll certainly be returning when it’s time for my next BMW.

A huge thank you to Lisa, Ash, Joe, Ethan, Beth and the entire team. A truly outstanding experience and a very well-deserved five stars.

From initial contact with Connie at Tamworth, we had a very professional experience both online and then first hand. Nothing was too much trouble and the sale and handover was excellent. Could not fault the customer experience at all.

I can not praise Tamworth Sytners enough. Firstly, I had looked at big motoring world, before Sytners thinking I would get a lower price. However the service was awful and the vehicle I saw had illegal tyres. Sytners Tamworth were better priced on a 3 year old i4, there service was incredible and the sales executive Nick Bailey was knowledgeable, professional and warm in his manner. Clearly putting the customer first. The senior leadership team at Sytners should be proud, I would never use anyone but you again.

I had a great experience when buying my car from BMW Tamworth. Right from the start I received friendly and efficient service, I felt under no pressure to buy or go over my budget. Special mention to Joab who provided a personal and seamless experience.

The Service & Attentiveness, was second to none, BMW Sytner are doing all the right things.
From front of showroom Lady, serving you a coffee to the Service manager who were both Exemplary to BMW.
Thank you.