Took my car in for a service. Unfortunately my wife was poorly and couldn’t come with me in her car to bring me back. When I got there and explained the situation they noticed I walk with a stic... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
I received great article from Mini Sytner in Tamworth last Friday. Everybody I spoke to was very professional and helpful, especially Lucy who was my contact point throughout the day.
Booking in is easy. Getting a visual inspection is very helpful. All the staff are very professional and know what they’re doing.
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,8
Excellent
587 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First class service.
Absolutely first class service from the team at Sytner Tamworth Mini especially Courtney who was brilliant to deal with and keep me informed throughout the whole process. Nothing was too much trouble and all my questions were very knowledgeably answered. Keep up the good work.
22 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, John. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it is great to hear that Courtney was able to meet your expectations. We appreciate your feedback and we will continue to work hard to ensure that all our customers have a great experience with us. Thank you for your support.
Chris Wheeler who works in Tamworth…
Chris Wheeler who works in Tamworth mini has been fantastic. When we came into the showroom we were undecided which car to have as we had the Mini Clubman and it wasn't on the motorbility scheme. Chris spent a lot of time going through the cars that were on the scheme He kept us up to date with the process all the way. It was such a seemless journey. I can't praise him enough. His personality is great and has a lovely mannerism do hope he is there in 3 years time.
When we will be due to change the mini I would highly recommend him to anyone. They will not be disappointed with Chris When we picked the car up. It was fantastic how they show you the car on a turntable i in Chris then showed us how to use the car car eg instruments screens and in the boot the triangle and first aid kit. Can't praise him enough. All the best in your career. *
18 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Chris Wheeler. We are delighted to hear that he was able to help you find the perfect car for your needs. We are proud to have such a knowledgeable and friendly member of staff in our team. We are sure that Chris will continue to provide excellent customer service for many years to come. We are also pleased that you were impressed with the presentation of the car and the demonstration of its features. We strive to ensure that our customers have the best possible experience when they visit us. Thank you again for your kind words and we look forward to seeing you again in three years.
An excellent service provided by Chris
An excellent service provided by Chris, Wheeler and I would recommend him to anyone.
Kept me fully informed and up-to-date through the whole process.
Thank you very much.
11 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Richard. We are delighted to hear that Chris Wheeler provided you with an excellent service and kept you fully informed throughout the process. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and satisfaction. We are glad that we were able to meet your expectations and we look forward to welcoming you back in the future. Thank you for your support.
Good service all round
Good service all round. And great sales person called Hannah Swarbick dealt with us and made the experience great.
9 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Rees. We are delighted to hear that you had a great experience with our sales person, Hannah Swarbick. At Sytner Tamworth MINI, we strive to provide the best service possible and it is wonderful to hear that we have achieved this. We hope that you will continue to enjoy your MINI and that you will come back to us for any future needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
Really helpful and friendly staff who…
Really helpful and friendly staff who worked hard to get the right deal for us
5 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review of Sytner Tamworth MINI. We are delighted to hear that our staff were helpful and friendly and worked hard to get the right deal for you. We strive to provide the best customer service and ensure that all our customers leave feeling satisfied. We are committed to providing a high-quality service and we are glad that we were able to meet your expectations. We hope to see you again soon and thank you for choosing Sytner Tamworth MINI.
Super experience at Tamworth Mini
Jez and the team at Tamworth were absolutely great to deal with. I was kept well informed of the cars progress and had a fantastic handover experience! Absolutely loved the unique touch they have there.
5 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Hayley! We are delighted to hear that you had a great experience with Jez and the team at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that we have achieved this. We look forward to seeing you again soon!
How refreshing to meet an individual…
How refreshing to meet an individual committed to delivering Premium customer service.
Take a bow Molly Rogers delivering customer service at its absolute best.
Many Thanks
John & Jill
30 novembre 2022
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon John, Thank you so much for sharing your experience and comments about Molly, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Dealing with Richard Neal again who has…
Dealing with Richard Neal again who has so much experience and knowledge of the Mini brand. He also had a refreshing honesty which is much appreciated
15 novembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mr Carr, Thank you so much for sharing your experience we really do appreciate it. Kind Regards Sharon Rickers Head of Business
It was a pleasure buying a car from Courtney Clarke
I dealt with Courtney who was incredibly helpful and offered the best value deal. I trawled the market and the service I received from both Courtney and Beth was exemplary
10 novembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Anthony, Thank you so much for sharing your lovely comments, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Fantastic experience
Fantastic experience from beginning to end
Nathan was brilliant at explaining the car
23 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Mrs Connell, Thank you for sharing your lovely feedback, we really appreciate it. Kind Regards Sharon Rickers Head of Business
My experience with James Hale was great…
My experience with James Hale was great he kept informed with every stage of the process. Even when he rang with bad new which was out of his control he still kept me informed.
Mini as a company was slightly disappointing with the delays in manufacturing and increasing in quotes mid way through the process but this isn’t reflective of James as he kept me informed.
18 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Miss Glenn, Thank you for your lovely comments and understanding about the delays we're experiencing. I'll make sure we pass on your comments to James. Kind Regards Sharon Rickers Head of Business
Chris wheeler was fabulous he kept me…
Chris wheeler was fabulous he kept me upto date throughout my experience and was extremely professional I can not speak too highly of him he made my whole purchasing experience a joy. Thank you
9 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mrs Jones, Thank you so much for your lovely feedback & comments about Chris, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Great car,great garage!!!!
We recently purchased a Mini Cooper
from this garage and I must say the salesman Chris Wheeler was absolutely brilliant and sorted us a great deal. I would definitely highly recommend them to anyone.
31 août 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mr Cornforth, Thank you so much for sharing your experience and your lovely comments about Chris. We really do appreciate it. Kind Regards Sharon Rickers Head of Business
A first class friendly service
A first class friendly service, I would highly recommend to friends and family.
10 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mrs Pomlett, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
I was constantly kept updated with any…
I was constantly kept updated with any delays in a very friendly but professional manner. Collection of my car was quick, not rushed and I was given time to ask questions. A very pleasant experience again, Thankyou
31 août 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Michelle, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Excellent service
My whole experience at the Sytner Tamworth was very good. Courtney was kind and helpful as we made our decision. The communication while waiting for the delivery of my car was 10/10 and reliable.
2 juillet 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Rachel, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Great Experience
We were greeted by a lovely employee Courtney Clarke, she was friendly, knowledgeable and extremely professional at all times. From the moment we spoke to her she made us feel at ease, not pushy and a pleasure to have been dealt by her. So pleased with our purchase would recommend to anyone who wants to change their car
4 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Mrs Pearson, Thank you so much for your lovely feedback about Courtney we really do appreciate it! Enjoy your new MINI. Kind Regards Sharon Rickers Head of Business
My experience buying my car at Sytner…
My experience buying my car at Sytner Tamworth MINI was excellent. Courtney was professional, friendly, informative and helpful right from the start. The service I received honestly could not have been better and I now have the car of my dreams, so couldn’t be happier. 5 *****
3 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Mrs Cartwright, Thank you so much for your lovely feedback about Courtney we really do appreciate it! Enjoy your new MINI. Kind Regards Sharon Rickers Head of Business
James @Tamworth was always helpful and…
James @Tamworth was always helpful and answered my questions promptly.
Very pleasant atmosphere in the showroom and loved “ chocolate Friday “
3 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Diane, Thank you so much for sharing your feedback and James's special mention, I'll make sure he knows. Kind Regards Sharon Rickers Head of Business
Excellent customer service
Excellent customer service. Molly couldn’t do enough for us and went above and beyond to get us set up with our Mini.
27 août 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Lauren, Thank you so much for sharing your feedback, I'll make sure Molly knows. Kind Regards Sharon Ricker Head of Business
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.