Service and MOT took two days which left me without a vehicle for a day and had to arrange alternative transport to work. I was left with no explanation why and waiting for a call back on day one whic... Voir plus
L'entreprise a répondu
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Service and MOT took two days which left me without a vehicle for a day and had to arrange alternative transport to work. I was left with no explanation why and waiting for a call back on day one whic... Voir plus
L'entreprise a répondu
Absolutely terrific! Had my EX30in for the much-publicised overheating battery recall, and a two-day job was completed in 4 hrs. Great experience every time. Very efficient, lovely staff, and great... Voir plus
L'entreprise a répondu
Joe, who sold me my first Volvo & subsequently my next one, is excellent & the reason I have returned. Very professional & friendly. He does not put any pressure on to purchase. Excellent experience a... Voir plus
L'entreprise a répondu
Really friendly and calm reception area. Both Alex and Ashley were eager to help in any way they could. Alex with the sale and Ashley when we picked the car up and follow up questions. They both respo... Voir plus
L'entreprise a répondu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Winwick Road 37, WA2 7DH, Warrington, England, Royaume-Uni
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Absolutely terrific! Had my EX30in for the much-publicised overheating battery recall, and a two-day job was completed in 4 hrs.
Great experience every time. Very efficient, lovely staff, and great coffee and pastries!
10/10 from me!

Réponse de Sytner Group - Volvo Cars Warrington
Aimée was very helpful, professional, thorough and made it a pleasant experience

Réponse de Sytner Group - Volvo Cars Warrington
Great job, well done. Staff went above and beyond. Even sorted out a nail in the middle of my tyre, while I waited.

Réponse de Sytner Group - Volvo Cars Warrington
Service and MOT took two days which left me without a vehicle for a day and had to arrange alternative transport to work. I was left with no explanation why and waiting for a call back on day one which never arrived. On day two it was only at 4pm when I called to find out where my car was that I was told it was ready, really poor service

Réponse de Sytner Group - Volvo Cars Warrington
Joe, who sold me my first Volvo & subsequently my next one, is excellent & the reason I have returned. Very professional & friendly. He does not put any pressure on to purchase. Excellent experience all round.

Réponse de Sytner Group - Volvo Cars Warrington
Very efficient and quick service. Great to be able to book a 2 hour time slot and have the work complete and the car washed in just over 1 hour and 15 mins.

Réponse de Sytner Group - Volvo Cars Warrington

Réponse de Sytner Group - Volvo Cars Warrington
Staff on the front counter so nice,pleasant and knowledgeable.

Réponse de Sytner Group - Volvo Cars Warrington
Really friendly and calm reception area. Both Alex and Ashley were eager to help in any way they could. Alex with the sale and Ashley when we picked the car up and follow up questions. They both responded quickly and called back to answer our queries. We felt that they were happy to answer our queries and we did not get the impression that our questions were trivial to them. We feel confident that they will give us good aftercare service.

Réponse de Sytner Group - Volvo Cars Warrington
From start to finish of the experience of service and MOT to my Volvo, the staff explained every step.

Réponse de Sytner Group - Volvo Cars Warrington
From
Registration to picking up my car was seamless. I had as requested a log of all work and serial numbers for the two batteries replaced.
Only negative was that my car hadn’t been washed and was in a very dirty state. The manager at Volvo Warrington took it to a nearby cleaning place and had it cleaned.

Réponse de Sytner Group - Volvo Cars Warrington
General service was good but I was told the work would take an hour and therefore should wait, ended up being over 2 hours, with no updates. Also the fact you can never call a human being is annoying as call backs are a lottery.

Réponse de Sytner Group - Volvo Cars Warrington
On visiting the Volvo dealership in Warrington, i was made to feel welcome, the environment is comfortable and a coffee was made and brought to where I was sat. It wasn't long before Geoff came and introduced himself inviting me to his table. Very quickly we accomplished what was required. I now own a nice V60 B4.
Overall, a good experience, friendly and polite staff, good customer service.

Réponse de Sytner Group - Volvo Cars Warrington
Premium service to match a premium brand

Réponse de Sytner Group - Volvo Cars Warrington
Very helpful, efficient and straightforward. Alex and Matt made buying our ‘new to us’ car easy. And it’s a great car.

Réponse de Sytner Group - Volvo Cars Warrington
Car was deal with promptly and efficiently. Was kept informed by phone call.
Very helpful staff. Both Adam’s were really approachable, very easy going, not pushy at all. Steven too.
Excellent customer service & communication, prior to the appointment, during my visit on the day & the outcome - the staff, whole team & the work on my repair was excellent.
Alex made buying a car a seamless and easy process, he was helpful with any questions and patient with any problems.
Staff at the garage excellent very pleased with the work carried out. Only complaints are not being able to speak to a person when you ring the garage always have to leave a message. Secondly I got an email to confirm booking on line which I took the time to complete and added information to. The following day I got a phone call to confirm the booking and had to repeat the added information and was told that the garage don’t get sent the online response. Seems a waste of my time and an ineffective waste of Volvos
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