Paid $244 for oil change which usually…
Paid $244 for oil change which usually costs $99, Told them vehicle had 32,000 miles, he immediately tried to sell coolant flush,which he said is recommended at 40,000 miles?? We know they're too high, but she was planning on pulling trailer next day, and it needed to be changed. It's exhausting to have to listen to all the reasons they say you need extra crap, say "no" and they offer it cheaper. They obviously get points for extra unnecessary sales, which is so unethical. These young workers are being taught to swindle people, and try really hard with females, which is so sad.
So I wanted to call & talk to the young man, like his mom should have, but you cannot get through. A robot asks what you want, yells, "I can't hear you!" Then gives you survey on the call center!! I tried "5" times, but didn't "take". Tried corporate number too, same result. I'd rather speak to a person to explain, but maybe they'll read this, and hopefully others will NOT send their wives/daughters there.
This was Bryan, TX on Texas Ave