Absolutely disastrous service. Audio cassette tapes sent to these people 5 months ago, and paid them £60.50. Despite contacting them multiple times and talking to Logan twice, nothing replied to in... Voir plus
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Lisez les avis des autres
I enquired about their service for converting my tapes and received a swift response and details for posting them off. This was around 6 weeks ago. I posted the tapes and sent payment soon after and... Voir plus
Fantastic service from start to finish. I in-trusted Grace with 4 old vhs family tapes. Money couldn’t compensate their value. When they received tapes they sent me a photo of parcel to show they’d re... Voir plus
Amazing service from this company and cannot thank them enough. I needed a rush job done as had a seriously ill relative and wanted to show them some precious memories which I thought were lost foreve... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Tapes to Digital provide old tape repairing, cleaning,Converting old tapes recording into digital format.Visit us for more details or call us 0800 193 8273
Coordonnées de contact
Royaume-Uni
- www.tapestodigital.co.uk
3,7
Moyen
31 avis
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N'a pas répondu aux avis négatifs
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AVOID AVOID - Extremely poor customer service - Time wasters - AVOID AVOID
I had a pretty horrible customer service experience with this company. After contacting them a number of times, they finally got back to me via email.
They requested my contact details to arrange drop off details with the technician. Following this, I did provide my details by replying their email but, bizarrely, never got contacted by them. I followed up with a couple of additional emails to understand why they were not replying and these were unanswered as well.
All in all, a pretty bad customer service experience. Utter waste of time. The person answering emails (or rather unanswering emails) is clearly not fit for a customer service role as she was utterly appallingly unprofessional and a time-waster. Avoid like the plague if you value your time.
5 décembre 2021
Avis spontané
great services
great services, fast , affordable, friendly and efficient...totally recommand it! ..
13 septembre 2021
Excellent
Excellent - kind, reassuring, professional & prompt customer service + clear & simple process with a speedy turn around. Really could say thank you infintely! So great to be reunited with good memories 🙏 Would recommend them above any other to anyone looking for a tape conversion service.
18 mai 2021
Avis spontané
Quick and good value
Quick and good value. Excellent communication throughout.
12 mai 2021
Avis spontané
Good service
I had some format issues at first but they were sorted out through great customer service, would use this service again.
As a word of advice, make sure you check the format of your tapes before sending them over.
18 novembre 2020
Avis spontané
Amazing service from this company and…
Amazing service from this company and cannot thank them enough. I needed a rush job done as had a seriously ill relative and wanted to show them some precious memories which I thought were lost forever because they were on 80s VHS tapes. The service from Sara was outstanding and helped make a difficult time a little better by helping us see happier times which we thought may have be lost.
21 décembre 2019
Avis spontané
Great service
Great service, very efficient, good comms all the way through.
9 décembre 2019
Avis spontané
Excellent service and results.
19 novembre 2019
Avis spontané
Réponse de Tapestodigital
Thank you David for the review. We are glad to have provided you our service to your satisfaction. Please get in touch with us if you wish to have more work done.
Unreserved praise!
I had precious but damaged family videos. The team were so kind.
Reassuring, prompt turnaround, competitive pricing, clear in communication and billing.
Unreserved praise in quality and customer service.
19 novembre 2019
Avis spontané
Réponse de Tapestodigital
Thank you for your wonderful review. It was a pleasure for us to restore your precious memories to a digital format. Thank you for using our services and we are pleased to provide our services to you in future.
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