Banner for Tedhair

Tedhair Avis 

64
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but... Voir plus

Noté 3 sur 5 étoiles

The customer service is great, however the hair is not. I ordered 18, 20, 22 Cambodian body wave and the hair texture was the first thing I noticed. Then. The bundles are not as full as advertised, wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely love these hair bundles! They were great quality, had only a slight smell at first, and it went away after the first wash. I also added highlights, and the bleach took very well. Even a... Voir plus

Noté 5 sur 5 étoiles

I appreciate having a one on one with a person that listened to what I was looking for. CC Gave me suggestions and also sent videos and pictures of hair and wigs.

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. Grossiste en produits de beauté
  3. Fournisseur d'extension de cheveux

À propos de Tedhair

Écrit par l'entreprise

Why Choose TedHair?

17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(64)

27 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The customer service is great

The customer service is great, however the hair is not. I ordered 18, 20, 22 Cambodian body wave and the hair texture was the first thing I noticed. Then. The bundles are not as full as advertised, will definitely have to purchase another bundle for my hair to be full. Lastly, the hair is not full from weft to tip. When stretched, tons of shorter hairs fall short of the indicated length, leaving thin tips. Maybe it’s just my experience, but I am not happy with this hair.

28 juillet 2026
Logo de Tedhair

Réponse de Tedhair

Dear Friend,

Thank you for your honest feedback and for recognizing our customer service. We're sorry to hear the hair didn't meet your expectations. Our sales team will contact you shortly to learn more about your experience and work with you on a suitable solution. We truly appreciate your feedback and the opportunity to improve.

The TedHair Team

Noté 5 sur 5 étoiles

Quality Bundles

I choose 20’ Kinky. best decision I’ve made. The product came in the mail within 2weeks on-Time. Upon arrival the bundles came with a strong factory smell which I personally am not a fan of but if you’re anything like me, I prepped the bundles before install.

Day 2 , My stylists complimented the bundles during and I quickly gave my referral which we love.

Fast forward 1 month later I finally took my install out. Tedhairs customer service was a 10 stars.

Anyways I’m done yapping I’m finna prep this bundles and repeat! Thanks

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love this hair

I absolutely love these hair bundles! They were great quality, had only a slight smell at first, and it went away after the first wash.
I also added highlights, and the bleach took very well. Even after bleaching, the hair stayed soft and silky.
Overall, I’m beyond happy with my purchase.The quality exceeded my expectations, and I will definitely be purchasing from this company again. Highly recommend!

22 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

100/10!!

Fast shipping, great customer service!!! Very good quality hair as well!!! It blended with my natural hair perfectly. I got the Burmese curly!

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointed

I didn't receive the hair on time. I don't know what was different thus time. If I didn't reach out it would of come later than it did. Very disappointed

29 juin 2026
Logo de Tedhair

Réponse de Tedhair

Dear Friend,

We are so, so sorry for letting you down this time. You’ve supported our business for a long time, and you absolutely deserved a smooth, on-time delivery.

To be fully transparent, we experienced an unexpected issue with our logistics scheduling that week, which was then followed by an accidental shipping delay during transit with the carrier. This caused your package to take much longer than usual, and we are truly sorry for the frustration and inconvenience this caused your business.

Thank you for speaking up and pushing us to do better. We are already optimizing our inner tracking process to make sure we actively monitor every VIP order and prevent this from ever happening again.

Deepest apologies,
The TedHair Team

Noté 5 sur 5 étoiles

24 inch wig unit

The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful

27 juin 2026
Noté 1 sur 5 étoiles

Customer service is gross

Customer service is gross! They barely want to assist you so I just walked out!

8 juin 2026
Logo de Tedhair

Réponse de Tedhair

Hi Friend,

We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.

This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.

We value your long-term trust more than anything, and we will make this right.

Deepest apologies,
The TedHair Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus