Couldn’t ask for a better service.. i was let down by another company and they was able to step in and deliver a bed the same day in fact within hours. Great service from start to finish would 100% re... Voir plus
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Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... Voir plus
Ordered online as the beds looked nice next day delivery was available. Great prices and I decided to give the company a chance. I was contacted straight away via WhatsApp to confirm that I didn't req... Voir plus
Very happy with my new king-size bed. 5* service staff very polite, and manager liza went above n beyond with keeping me upto date with delivery. Have recommended her buisiness to my friends. Tha... Voir plus
À propos de l'entreprise
- Artisan créateur de meubles
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Fabricant de meubles
- Magasin de canapés
À propos de Tender Sleep Furniture
Écrit par l'entreprise
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Coordonnées de contact
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Royaume-Uni
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 1 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy to order
Easy to order, next day delivery, keep t me up to date with delivery details. Good quality bed.
Good services good quality bed and…
Good services good quality bed and mattress
Fantastic service order made about 1pm…
Fantastic service order made about 1pm bed delivered at 20.15 brillant will defiantly use this company again in the future
Excellent Customer Service
Ordered bed, delivered the same day, kept me informed on delivery time slot. Excellent bed and mattress, great customer service 👍
Very pleased with my purchase
Very pleased with my purchase and next day delivery. Will definitely order from them again.
Ordered 3 mattresses and 1 divan base 2…
Ordered 3 mattresses and 1 divan base 2 of these mattresses were for my grandchildren’s bunk beds who live in Oxfordshire so these were not used until they visited in the summer holidays one these had the springs rattling inside after a arduous process via WhatsApp I was informed that I needed to contact them within 14 days no consideration and especially no human contact just legal speak I recommend you read the Terms and Conditions before you do anything
The bed was in good condition
The bed was in good condition. Delivery in time.e 2 /3 days.
Excellent service
Excellent service. Ordered two beds and they were delivered the same evening. I was constantly kept up to date with timings. Beds are great and I will be ordering from this company again.
Over and beyond customer service
Over and beyond customer service
Timely delivery
Exactly as described
Family is so pleased with purchase.
Think most of these reviews are fake,as…
Think most of these reviews are fake,as my experience has been absolutely shocking ,ordered a bed Tuesday night was told its getting delivered Wednesday......Wednesday comes delivery moved to Thursday, Thursday comes get a phone call its
Getting delivered between 4-6 gets to 2 o clock phone call oh we no longer have the bed you ordered in stock ,we do have one that's £30 dearer tho,to which I'd declined was told they'd get back to me each they obviously didn't ,appalling behaviour from a company that over a 4* rating
From Ordering to delivery all went to plan.
It was easy to place the order. I ordered at 18.00 the divan and materass arrived at 21.30 the following evening. Very helpful delivery people and other staff.
Good product and quality
Good product and quality.
Fast delivery and genuine service.
Ease of Purchase.
Ease of Purchase.. speed of delivery.. quality of bed.. perfect transaction
Everything was amazing I ordered the…
Everything was amazing I ordered the bunk bed and they was delivered the next day and they even put them upstairs for me if I need any more new bed I would definitely use there again
No delivery, no refund
No delivery, no refund
I ordered my bed. The delivery guy proposed a delivery between 9pm and 11pm. I said no, and that i wanted a delivery in normal working hours. I live in a remote area and i am a pensioner so i did not want people knocking my door late at night. they proposed another delivery, same delivery times. I cancelled the order. I have messaged the delivery guy (no response) and i have messaged your company directly (no response). I have asked for a refund. I have received no replies. this is appalling customer service.
From placing the order to delivery
From placing the order to delivery, I was happy with the professional customer service of this company. The bed was extremely good value for money, and the delivery drivers carried the bed into quite a small space with ease. Thank you for your brilliant service
Quick delivery
Once ordered had a quick response and kept in contact when order was dispatched. The guys who delivered was brilliant and kept me updated on the time of arrival. The bed is comfy sturdy and spacious for what I need. Ordered the plush velvet grey king size with chesterfield headboard and mattress. Excellent price.
I paid for a bed with mattress and…
I paid for a bed with mattress and headboard I didn’t receive the headboard I have been fighting for them to send me one out as they took my money I’ve messaged numerous different people going around in circles csnt get through on the phone just rings they have been blanking me I woouldnt recommend this company as they take your money then fob you off they are trading under different numbers and names avoid them
Delivery was frustrating
Delivery was frustrating, as the time kept changing from the original 4 pm slot and was eventually suggested for 1 am, which I declined. The bed arrived the following day at around 5:30 pm instead of the agreed 2–4 pm slot.I was also unhappy that the driver wanted payment in cash before bringing the bed inside. However, the bed itself is very comfortable, especially the sprung mattress.
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