Looks great now. Much better seating. Staff were not amazingly helpful. Stood chatting while we waited to be served. Unfortunately our lane did not have any medium balls,all large,small or extra sma... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a booking for 6, but once we realised the original time wasn't going to work, the team were super accommodating and helped us reschedule hassle-free. The customer service was brilliant throughout,... Voir plus
L'entreprise a répondu
My Son had his Birthday party and it was all perfect. The table was set up. Food came out at perfect time. The staff were brilliant interacting with the children by giving them animals shape balloons.... Voir plus
L'entreprise a répondu
Unfortunately since the last experience, things have further declined, the staff for the most part were friendly and great, however the food arrived with the burger buns almost stale, dried up as a wh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Coordonnées de contact
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, Royaume-Uni
- 0333 034 6100
4,4
Excellent
149 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Birthday Party!
Had a booking for 6, but once we realised the original time wasn't going to work, the team were super accommodating and helped us reschedule hassle-free. The customer service was brilliant throughout, and a special shout-out to Aaron, who looked after our group and really elevated the vibe of the day. If I had to nitpick, the food could've come out a little quicker, but overall we had a fantastic experience and would definitely come back!
6 août 2026
Réponse de Tenpin - Eastbourne
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was super accommodating with your rescheduling request and that you experienced brilliant customer service throughout your visit. It's fantastic to know that our team member elevated the vibe of your day. We appreciate your feedback regarding the food service speed and will certainly take this into consideration. We look forward to welcoming you back again soon! Best wishes - Clare
Really helpful staff and quick service.
Really helpful staff and quick service.
All facilities were clean and tidy.
Great value for money.
4 août 2026
Réponse de Tenpin - Eastbourne
Hi Nicola
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff helpful, our service quick, and our facilities clean and tidy. We're also delighted that you felt it was great value for money. We hope to welcome you back again soon! Best wishes - Clare
We had a brilliant date night...but I…
We had a brilliant date night...but I lost again 🤣
30 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Claire
We're so glad you had a brilliant date night with us! Better luck next time! Best wishes - Clare
Réponse de Tenpin - Eastbourne
Hey Jackie, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a good time and that the team provided friendly and helpful service. Hope to see you again soon!
Take care,
Kirsty
Looks great now
Looks great now. Much better seating.
Staff were not amazingly helpful. Stood chatting while we waited to be served.
Unfortunately our lane did not have any medium balls,all large,small or extra small so found it difficult to play well. We even checked on other lanes, that were not in use but no more reasonable weight balls. Apart from that we had a good time for my birthday.
6 août 2026
Réponse de Tenpin - Eastbourne
Hi Mandy
Thank you for your 4-star review! We're glad to hear you enjoyed the updated seating and had a good time celebrating your birthday. We're very sorry to hear about the issues you experienced with staff attentiveness and the limited ball selection on your lane. Your feedback is important to us and will be shared with the team for improvement. We hope to welcome you back again soon for an even better experience. Best wishes - Clare
The staff work so hard at David Lloyd…
The staff work so hard at David Lloyd Eastbourne, always happy to help. My daughter had a great time with her friends.
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Charlotte, thank you for taking the time to leave us this rating. We believe this was written for a different company to Tenpin, but we'll ensure that your comments are shared with them. We hope to welcome you to Tenpin Eastbourne in the future! Best wishes - Rosie
Lovely staff and really fun experience…
Lovely staff and really fun experience with the kids
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Rob, what a fabulous 5* review of Tenpin Eastbourne! We are so happy the best time was had and you found our team lovely and we can't wait to see you again soon! Best wishes - Mel
Dried Food, Good Service
Unfortunately since the last experience, things have further declined, the staff for the most part were friendly and great, however the food arrived with the burger buns almost stale, dried up as a whole. Again nothing wrong with the staff, still not the biggest fan of the layout change compared to what it was last year, overall it's an okay option to take your kids out once in a while but not really a place for consistent outings, best to break it up with other places.
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hello Lee,
Thank you for taking the time to rate Tenpin 3 stars. We're pleased to hear that our staff were friendly and great during your visit. However, we are very sorry to hear about the quality of the food and your disappointment with the layout change. We appreciate your honest thoughts and will share this with the relevant team for consideration. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura
Staff were brilliant!
I was working with a young autistic client and the staff were very cheerful and helpful especially Myles.
25 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Tina, thanks for leaving a rating and review for Tenpin Eastbourne! We appreciate your feedback regarding our staff member! We will be sure to pass your kind comments on. We hope to welcome you back again soon! Best wishes, Jade
Polite and friendly staff
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Rachael, thank you for the 5* review for Tenpin Eastbourne! It's great to hear that our team provided a friendly service, and we hope to welcome you back again soon! Best wishes - Adelaide
excellent customer service
Arrived slightly late, and with one person short. It was dealt with quickly and with no fuss, excellent customer service. Bowling went well with no issues, too!
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Ray
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that despite a slight delay and being short-staffed, our team handled it quickly and efficiently, providing excellent customer service. It's great to know your bowling experience was also smooth and enjoyable. We hope to welcome you back again soon! Best wishes - Clare
We had a good time not sure if the…
We had a good time not sure if the alley we had did not have a problem near the end of the alley. It was the last on the left .Balls swerved for no apparent reason .
29 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Christine
We're glad you enjoyed your time with us! We appreciate you bringing the issue with the lane to our attention. We will certainly have our team inspect the last lane on the left to ensure everything is working correctly. Your feedback helps us improve our facility for everyone. Best wishes - Clare
The bowling was good but when we…
The bowling was good but when we arrived 10 minutes early we were told that the lane was almost done. In fact the people were in the middle of their game and also wondering off and taking their time and no one was around to tell them they were now 15-20 overdue. We waited nearly 25 mins over our allotted time to start with nearly ten 8 year olds waiting. Apart from that it was all good
22 juillet 2026
Réponse de Tenpin - Eastbourne
Hello Joesph,
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We are sorry to hear about the significant delay in getting onto your lane, especially with a group of young children waiting. We understand how frustrating this must have been and will pass your comments to our team to prevent this from happening again. We hope that the rest of your booking was an enjoyable experience. All the best ~ Laura
Karaoke Room
We hired the Karaoke room for my daughters birthday, she had a brilliant time, but could have done with longer time, 1 hour is the longest we could book.
19 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Joanne, thanks for leaving a rating and review for Tenpin Eastbourne! We appreciate you sharing your feedback. We're glad that your daughter had a brilliant time for her birthday! We'll ensure that your comments regarding the duration are passed on to the correct teams. Thanks for your time and we hope to see you again soon! Best wishes, Jade
Great Fun
Staff very friendly and helpful. Had slight issue with the skittles being stuck but was rectified immediately and did not affect our game in any way.
We had a great time,
14 juillet 2026
Réponse de Tenpin - Eastbourne
Hi there, thank you for the excellent 5* review for Tenpin Eastbourne! It's great to hear that you had a fun visit and that our team were able to assist quickly with the technical issues at the lanes. We can't wait to see you back again soon! Best wishes - Adelaide
Organisation was perfect
Organisation was perfect. Staff was helpful.Easy to book. Thank you
22 juillet 2026
Réponse de Tenpin - Eastbourne
Hello Marta,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We are so happy to hear that you found the organization perfect, our staff helpful, and the booking process easy. We look forward to welcoming you back again soon! All the best ~ Laura
Nice place for family games
14 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Tinashe, thank you so much for leaving a wonderful 5* review of Tenpin Eastbourne! It is lovely to see a great time was had and we hope to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin - Eastbourne
Hello, thank you vert much for the brilliant 5* review of Tenpin Eastbourne! We are thrilled you had a great visit and we can't wait to welcome you back again soon! Best wishes - Mel
Party for 10 kids
Party for 10 kids, 8th birthday Laser tag. They all loved it. Pizza chips n squash was plentiful and and kids enjoyed it. Very easy party. Wish it was a bit cheaper.
14 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Charlotte, thank you for your 4* review of Tenpin Eastbourne! It's wonderful to hear how much the children enjoyed the laser tag party and we appreciate your feedback about the pricing. We hope to see you again soon! Best wishes-Leila
Great service and friendly staff
Great service and friendly staff, made the experience easy for the parents x
14 juillet 2026
Réponse de Tenpin - Eastbourne
Hi Vanessa, thank you for the amazing 5* review of Tenpin Eastbourne! We are so pleased you had a great time and received excellent customer service and we can't wait to welcome you back again soon! Best wishes - Mel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.