The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great exp... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSixfields Leisure, Weedon Road, Northampton, NN5 5QL Northampton, GB
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Lisez les avis des autres
Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty. All an... Voir plus
L'entreprise a répondu
Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !
L'entreprise a répondu
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, Royaume-Uni
- 0333 034 6100
4,0
Bien
144 avis
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Game ignored that I had bowled down 9…
Game ignored that I had bowled down 9 pins and would have won the game but it registered the last go which was confusing as it started again major glitches to the gameplay
22 juillet 2026
Réponse de Tenpin - Northampton
Hello, thank you very much for taking the time to leave a review of Tenpin Northampton! We are very sorry to hear you had some technical issues on your recent visit! We hope this was resolved on the day with one of our team members and we will be sure to pass all of your feedback on! In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Enjoyable bowling experience for the…
Enjoyable bowling experience for the kids, they also enjoyed the food and the staff were great
22 juillet 2026
Réponse de Tenpin - Northampton
Hi Leighton, thank you so much for the excellent 5* review of Tenpin Northampton! We are really pleased to hear that the kids had a great visit, enjoyed the food and service from staff. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Service was not good people standing…
Service was not good people standing around talking. Despite pressing assist button multiple times no one came. We ordered drinks on the QR code they took 25 mins despite seeing the bar empty.
All and all very poor
18 juillet 2026
Réponse de Tenpin - Northampton
Hello KF,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We are very sorry to hear about your experience with our service and the delay in receiving your drinks. We will pass your comments on to the relevant teams for review and improvement. All the best ~ Laura
Expensive
Expensive
Reception staff forgot to let the kitchen know our order - very disappointed
22 juillet 2026
Réponse de Tenpin - Northampton
Hello FW,
Thank you for taking the time to rate Tenpin Northampton 2 stars. We truly appreciate you sharing your feedback regarding your recent visit. We are concerned to hear about the issues with your order and the pricing. We are reviewing our procedures to prevent such occurrences. All the best ~ Laura
Affordable Tuesday game
Affordable Tuesday game . Good facilities ie American pool and arcades. Annoying that the choice of bowling bowls are spread equally !
22 juillet 2026
Réponse de Tenpin - Northampton
Hello Siobahn,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We're glad you enjoyed our affordable Tuesday game and facilities like American pool and arcades. We appreciate your feedback regarding the bowling ball selection and will pass this on to the team. All the best ~ Laura
Great staff attention
The staff were eager to help and made the day seamless. even thought there were other celebrations around, a helping hand was just a wave away. The food was nice and the bowling event was a great experience.
18 juillet 2026
Réponse de Tenpin - Northampton
Hello MrlmonikheAkpaibor,
Thank you for taking the time to rate Tenpin Northampton 4 stars. We are so happy to hear that our team was eager to help and made your day seamless. It's great to know you enjoyed the food and had a great bowling experience. We hope to see you again soon! All the best ~ Laura
Poor
Staff has no awareness of customer waiting and will chat to eachother whilst you're in a queue,
Food was a waste of money
Bowling was pretty decent
17 juillet 2026
Réponse de Tenpin - Northampton
Hi there, thank you for taking the time to review Tenpin Northampton! We're glad that you enjoyed the bowling, but we are very sorry to hear that you didn't enjoy the food and that there had been an issue with the customer service. We will pass your feedback on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
The staff were lovely
The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect
14 juillet 2026
Réponse de Tenpin - Northampton
Hello Anna,
Thank you for your wonderful 5-star review of Tenpin Northampton. We are absolutely thrilled to hear that you had such an amazing time celebrating your 20th birthday with us and that everything was perfect. We hope to see you again soon! All the best ~ Laura
As usual staff friendly and helpful…
As usual staff friendly and helpful Courteous to all and professional in their duties.
14 juillet 2026
Réponse de Tenpin - Northampton
Hi Jim, thank you for the lovely 5* rating of Tenpin Northampton. It's great to hear you had a great experience and that the team provided friendly and helpful service. We appreciate your kind and positive feedback. Hope to see you again soon for another 5* visit.
Take care,
Kirsty
Poor service
We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!
15 juillet 2026
Avis spontané
Réponse de Tenpin - Northampton
Hello Robert, thank you for taking the time to leave a review of Tenpin Northampton! We are sorry to hear that you were left disappointed with the additional payment required under our concession rate. We will be sure to pass all of your feedback onto the team and we do hope you will still consider visiting us in the future! Best wishes - Mel
All staff were amazing
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
11 juillet 2026
Réponse de Tenpin - Northampton
Hi Michelle, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that our staff were amazing and that the party food and balloon modeling were enjoyed by the children. We appreciate your kind words and hope to see you again soon!
Take care,
Kirsty
Air con needed in booth/mics didnt work
Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday
14 juillet 2026
Réponse de Tenpin - Northampton
Hi there, firstly, thank you for your review of Tenpin Northampton. We are very sorry to hear about your recent party experience and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Northampton' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Very nice experience and friendly…
Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool
10 juillet 2026
Réponse de Tenpin - Northampton
Hi Kene, thank you for your 5* review of Tenpin Northampton! We are so glad to hear that you enjoyed your experience and found our staff friendly, and we appreciate the feedback about the temperature inside the venue. We hope to see you again soon! Best wishes-Leila
Réponse de Tenpin - Northampton
Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel
Rather disappointing
No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing
27 juin 2026
Réponse de Tenpin - Northampton
Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
I was told there was aircon and there…
I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.
1 juillet 2026
Réponse de Tenpin - Northampton
Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a party for my daughters 10th…
Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.
21 juin 2026
Réponse de Tenpin - Northampton
Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura
Staff friendly and facilities good but…
Staff friendly and facilities good but the venue desperately needs air conditioning
24 juin 2026
Réponse de Tenpin - Northampton
Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
It was okay but
Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon
24 juin 2026
Réponse de Tenpin - Northampton
Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura
Réponse de Tenpin - Northampton
Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
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