Great customer service, very clean and tidy and felt welcome from the moment we walked through the door. Booking online was as easy as it could be and there was ample parking available right outside t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementClifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB
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Lisez les avis des autres
The refurbishment of the bar/reception with new dining tables and seating made the venue look bigger, more open and cleaner and fresher. The staff member looking after our lanes was friendly and helpf... Voir plus
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Easy to book online. Arrived, checked in and had 2 games. Changed settings mid game to get side bumpers up to make it easier for grandchildren. Good time had by everyone.
L'entreprise a répondu
The place was very noisy particularly the slot machine area. Very poor signs on the machines so our grandchildren and ourselves could ot find out the cost in tokens of particular machines.
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, Royaume-Uni
- 0333 034 6100
4,3
Excellent
212 avis
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Great fun
Easy to book online. Arrived, checked in and had 2 games. Changed settings mid game to get side bumpers up to make it easier for grandchildren. Good time had by everyone.
26 août 2026
Réponse de Tenpin - Nottingham
Hello Neal, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found our booking system easy to use and enjoyed your recent visit with us! We do hope to see you again soon for some more bowling fun. Many Thanks - Kimberley
On arrival staff was friendly and…
On arrival staff was friendly and explained well about food we had ordered and where to go. We played our game and our food had not arrived as told on our arrival we found a table and gave them our table number. After 30 minutes waiting After our game food arrived and it was cold. So disappointing service for food
2 septembre 2026
Réponse de Tenpin - Nottingham
Hello Miss Cook,
Thank you for taking the time to rate Tenpin Nottingham 3 stars. We're pleased to hear our staff were friendly and explained things well upon your arrival. However, we are very sorry that your food arrived cold after a long wait. We will pass your comments on to the team for improvement. All the best ~ Laura
Good service
Good service, drinks ordered the lane. We were a little late arriving, but didn't question it and let us play as planned
2 septembre 2026
Réponse de Tenpin - Nottingham
Hello Mand,
Thank you for taking the time to rate Tenpin Nottingham 4 stars. We are so pleased to hear you enjoyed your visit and that our team was able to accommodate you, even with a slight delay. We appreciate your kind words about the service and look forward to welcoming you back soon. All the best ~ Laura
The place was very noisy particularly…
The place was very noisy particularly the slot machine area. Very poor signs on the machines so our grandchildren and ourselves could ot find out the cost in tokens of particular machines.
29 août 2026
Réponse de Tenpin - Nottingham
Hi Pete, thank you for your feedback regarding Tenpin Nottingham. We are sorry to hear about the noise levels and the difficulty you experienced with the signage on our machines. We will certainly pass this on to the relevant team for review and improvement. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Nottingham' for somebody to reach out to you regarding this. Best wishes-Leila
Great customer service
Great customer service, very clean and tidy and felt welcome from the moment we walked through the door. Booking online was as easy as it could be and there was ample parking available right outside the door. All the staff had a smile on their faces and seemed genuinely willing to help.
31 août 2026
Réponse de Tenpin - Nottingham
Hello Mr Roy Cousins,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are absolutely thrilled to hear that you felt welcome from the moment you arrived and found our online booking process so easy. It's fantastic to know that our team's friendly and helpful demeanor made a positive impact on your visit. We appreciate your kind words and hope to see you again soon! All the best ~ Laura
The experience overall was great…
The experience overall was great however we paid to play for an hour and lost time as we kept having to stop as the ball return system wasn’t working properly
1 septembre 2026
Réponse de Tenpin - Nottingham
Hello L She,
Thank you for taking the time to rate Tenpin Nottingham 3 stars. We are truly sorry to hear that issues with the ball return system disrupted your game and caused you to lose valuable playing time. We understand how frustrating this must have been, and we will certainly look into this to improve the experience for all our guests. All the best ~ Laura
Great place to go
Have been at the Nottingham branch several times! Great place, recommended for birthday parties :)
4 juillet 2026
Réponse de Tenpin - Nottingham
Hello Kristina,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so happy to hear you've enjoyed your multiple visits to our Nottingham branch! We appreciate you recommending us for birthday parties and look forward to welcoming you back again soon. All the best ~ Laura
Disappointing experience
After being served we were given our bowling lane and I informed that we had also booked laser to which I was instructed to ensure we are there on time. When we got to the bowling lane the table was dirty, which I cleaned. We rushed to finish our game so that we went to the laser on time, even stressing about using the toilet. Whilst there we waited and waited, eventually someone came and gave a coupon for free bowling next time because of the wait but with no real explanation of why he was late. The laser started and ended within 20minutes, I asked the worker why the session was so short and was told that the 30minute sessions are 20minutes because 10minutes are incorporated to get the gear on! This was deeply disappointing- our session was booked for 4 and we finished at 4:33 with the worker being around 12-13minutes late..no where in the confirmation or on the site does it read that sessions are 30minutes, I won’t be booking again. Additionally, coffee there is awful do not purchase.
2 septembre 2026
Réponse de Tenpin - Nottingham
Hi Saira, thank you for taking the time to leave a review of Tenpin Cardiff Nottingham! We are very sorry to hear that your recent visit was not as much fun as we would have hoped! We will be certainly passing all of your feedback on to ensure improvements are made. Best wishes, Jade
Great experience and have a fun time…
Great experience and have a fun time playing bowling there, the lanes were cleaned as soon as they got free after a game.
2 septembre 2026
Réponse de Tenpin - Nottingham
Hello Muhammad,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so pleased to hear that you had a great experience and a fun time bowling. It's fantastic to know that you appreciated the cleanliness of our lanes. We hope to see you again very soon for more fun! All the best ~ Laura
The bowling experience was really good.
The bowling experience was really very nice and all the family members enjoyed a lot. Booking process so easy online, staff is helpful and cooperative.
2 septembre 2026
Réponse de Tenpin - Nottingham
Hello Amit,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We are so happy to hear that you and your family had such a nice time bowling and enjoyed the easy online booking process. We are also pleased that our staff were helpful and cooperative. We hope to see you all again very soon! All the best ~ Laura
Refurb s great…
The refurbishment of the bar/reception with new dining tables and seating made the venue look bigger, more open and cleaner and fresher. The staff member looking after our lanes was friendly and helpful.
2 septembre 2026
Réponse de Tenpin - Nottingham
Hello Jo,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so pleased to hear that you enjoyed the recent refurbishment of our bar and reception area, and that our team member was friendly and helpful. We hope to see you again soon! All the best ~ Laura
Réponse de Tenpin - Nottingham
Hi Haleema, what a fabulous 5* review of Tenpin Nottingham! We are delighted you had such a great time and found our team super friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Réponse de Tenpin - Nottingham
Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We are very sorry to hear that not all of your party were able to bowl on this occasion. For any future visits we would advise taking at look at our deals section on our website here https://www.tenpin.co.uk/deals/ for some great offers we have throughout the week! We really hope you will consider visiting us again soon and we look forward to welcoming you back! Best wishes - Mel
Karaoke choice of songs was poor. Staff member rude.
Karaoke choice of songs was very, VERY limited, to the point that, we could only locate maximum 1 out of 5 songs in the system....needs a serious update.
Sound quality decent though.
The 2 stars is down to rude behaviour from a gentleman manager on site.
Intentionally argumentative and completely unnecessary, especially as this is supposed to be fun and downtime for paying customers, not a time to have to stand up for oneself due to aggressive actions.
21 août 2026
Réponse de Tenpin - Nottingham
Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We're sorry for any frustration caused at your recent visit with the service and the song choices. We're pleased to hear that the sound quality was up to standard. All feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Nottingham' Best wishes, Jade.
Réponse de Tenpin - Nottingham
Hi John
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a great time and that our staff were helpful. It's wonderful to know your grandkids loved it too! We hope to see you all again soon. Best wishes - Clare
Very pleased with everything 😊
24 août 2026
Avis spontané
Réponse de Tenpin - Nottingham
Hi Mary
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you were happy with everything during your visit. We hope to see you again very soon! Best wishes - Clare
Réponse de Tenpin - Nottingham
Hello Mary
We're so happy to hear that you were pleased with everything! Thank you for taking the time to share your positive experience. We hope to see you soon. Best wishes - Clare
Easy to book on line
Easy to book on line. Check in easy and accessed bowling lane straight away. Easy to set up game. Place was clean and staff polite.
26 août 2026
Réponse de Tenpin - Nottingham
Hi Jackie
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the online booking and check-in process easy, and that you were able to start bowling straight away. It's great to know you appreciated the cleanliness and polite staff. We hope to see you again soon! Best wishes - Clare
Great price for two games
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all.
26 août 2026
Réponse de Tenpin - Nottingham
Hello
Thank you for your 4-star review! We're so pleased to hear you enjoyed the value of our offer, the welcoming staff, and the clean environment. We appreciate your feedback regarding the food portions and the pool area, and we're glad you had a good evening overall. We hope to see you again soon! Best wishes - Clare
Staff friendly
Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe.
To improve the balls could be cleaner (they felt a bit sticky).
26 août 2026
Réponse de Tenpin - Nottingham
Hi Isabel
Thank you for your 4-star rating! We're so pleased to hear that our staff were friendly and that you found our game technology easy to use. We appreciate your feedback regarding the cleanliness of the balls and will certainly look into this. Best wishes - Clare
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