Test Meter Group Ltd Avis 

6 317
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy process from start to finish. ordering rental was easy, delivered quickly, unit worked perfectly and teh return process was simple. Fair price as well.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Everything arrived perfectly, just as expected. The only issue was that I overpaid for next-day delivery; I placed the order on Friday, but it didn't arrive until Monday.

Noté 5 sur 5 étoiles

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great bit of kit that helps me diagnose between a bad adblue injector or a cracked/damaged dpf. I’ve found with the scanners I use that run launch software the NOx readings are always inaccurate, au... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sécurité
  2. Fournisseur d'équipement électrique
  3. Fournisseur d'équipements d'énergie solaire
  4. Magasin d'outillage
  5. Grossiste en outils

À propos de Test Meter Group Ltd

Écrit par l'entreprise

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Écrit par l'entreprise

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(6 317)

691 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi John,

Thanks so much for taking the time to leave us a 5-star review.

We’re thrilled to hear you were happy with both our prices and our service.

Hope to see you again soon!

Many Thanks
Gavin
Customer service.

Noté 5 sur 5 étoiles

good all-round service

good all-round service

24 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your review!

We're delighted to hear you received good all-round service.

We really appreciate your feedback and are pleased everything met your expectations.

Thank you for choosing Test Meter, and we look forward to helping you again in the future.

Best Regards
Joe Hancocks
Customer Services

Noté 5 sur 5 étoiles

Great service

Great service! Next day

23 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi Andy,

Thank you for taking the time to share your experience on Trustpilot!

We’re thrilled to hear that your Kewtech arrived the very next day and that you enjoyed our service.

Happy testing, hope to see you back soon!

Thanks
Gavin
Customer service

Noté 5 sur 5 étoiles

You were helpful and reliable with a…

You were helpful and reliable with a prompt delivery service thankyou

23 juillet 2026
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Réponse de Test Meter Group Ltd

Hi Timothy,

Thank you for taking the time to leave us a review on Trustpilot. We hold ourselves to a high standard when it comes to prompt delivery and reliable customer service, so it’s wonderful to know we met your expectations.

We truly appreciate your business and hope to work with you again in the future.

Thanks
Gavin
Customer service

Noté 1 sur 5 étoiles

I purchased a Megger PAT250SX from the…

I purchased a Megger PAT250SX from the website. It was faulty, I spoke directly to Megger who said who as it's within 30 days you can send it back for a full refund to Test Meter Group.

It's now been two months and Test Meter Group have said they have sent it off for repair. I've paid £850 and been without the product for 2 months now. I would rather purchase a new working model than have a repaired product and not have it for 2 months. Unable to issue a refund and poor communication. Advise to use another reseller.

28 mai 2026
Avis spontané
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi Cassian

Thanks for taking the time to get in touch.

This case is being managed on our support ticket 2207165.

I am sorry that you feel let down by the experience.

We are a little puzzled as much of the correspondence seems to indicate that you wish for it to be returned post inspection.

When the kit was returned it was also retuned without four items originally supplied.

The kit has since been returned, fully repaired and supplied with a free calibration certificate.

However, upon hearing about your request to return the kit around 20 minutes ago I can confirm that we are more than happy to extend a full refund to you, however our terms and conditions do state that all original items must be returned for this to be arranged.

If you can return the four items in question, I'll swiftly get this refund arranged.

If you need any guidance about identifying any missing items I’ll be more than happy to help.

Best regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Easy to order

Easy to order, fast and on time delivery

23 juillet 2026
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Réponse de Test Meter Group Ltd

Hi,

Thank you so much for taking the time to leave us a 5-star review!

We're thrilled to hear that your ordering experience was smooth and that your delivery arrived right on time.

We look forward to serving you again soon.

Thanks
Gavin
Customer Service

Noté 5 sur 5 étoiles

Thermal Imaging Camera

Needed the camera next Day and was there pre-10.30.
Fantastic Service and delighted with the camera.

15 juillet 2026
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Réponse de Test Meter Group Ltd

Hi Ian,

Thank you for taking the time to leave such a great review!

We’re delighted to hear that your Hikmicro thermal camera arrived well before your 10:30 AM deadline and that you’re so pleased with its performance. Delivering top-tier tech with speed and reliability is always our goal.

Enjoy using your new camera, and please don't hesitate to reach out if you ever need any advice or support in the future!

Thanks
Gavin
Customer Services

Noté 5 sur 5 étoiles

Excellent service

Excellent service , very speedy from order to delivery and competitive price

22 juillet 2026
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Réponse de Test Meter Group Ltd

Hi Neal,

Thank you so much for the fantastic review!

We’re thrilled to hear that you had a seamless experience with us, from placing your order right through to delivery. Offering competitive prices alongside fast service is always our goal, so it’s wonderful to know we hit the mark for you.

We look forward to welcoming you back soon!

Thanks
Gavin
Customer Services

Noté 5 sur 5 étoiles

Brilliant response from order to delivery

Brilliant response from order to delivery. Quick, simple order process and the device was with me next day. And I am very pleased with the thermometer, excellent design, waterproof and I like the sheath to protect the probe. Perfect for measuring water temperature before and during fishing sessions.

22 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi Phil,

Thanks for taking the time to leave us such a great review! It's awesome to hear that your order reached you next day and that the thermometer is earned a spot in your fishing gear. The protective sheath and waterproof design were definitely built with outdoor use in mind, so we're glad it's doing the job.

Wishing you great weather and plenty of catches on your next trip!

Thanks

Gavin
Customer Services

Noté 5 sur 5 étoiles

Does what it says on the tin?

Great bit of kit that helps me diagnose between a bad adblue injector or a cracked/damaged dpf.
I’ve found with the scanners I use that run launch software the NOx readings are always inaccurate, autel software is better, but using this excellent bit of kit is so accurate. Very pleased and makes my diagnostic process much easier.

25 février 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your fantastic review!

We're delighted to hear the kit has become such a valuable part of your diagnostic process.

It's great to know the accurate NOx readings are helping you confidently distinguish between a faulty AdBlue injector and a cracked or damaged DPF, especially where you've found some scanner software less reliable.

We really appreciate you taking the time to share your experience and are pleased the product is making diagnostics quicker and easier.

Thank you for choosing Test Meter!

Best regards
Joseph Hancocks
Customer Services

Noté 5 sur 5 étoiles

Great company extremely helpful and…

Great company extremely helpful and easy to work with.

Will be using again in the future

8 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi Ryan,

Thank you so much for the great review.

We’re glad to hear the exchange for your Testo went smoothly and that you found our team helpful in tweaking the order to suit your needs.

We really appreciate your business and look forward to working with you again in the future!

All the best

Gavin
Customer service

Noté 5 sur 5 étoiles

Loop tester

Service was excellent,meter works perfect thank you

21 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your great review!

We're delighted to hear you received excellent service and that your meter is working perfectly.

We really appreciate your feedback and your custom.

Thank you for choosing Test Meter, and we look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

Great service and communication.

I have now ordered and received two Test Meters. Great quality and service. I was notified early that the first item would be delayed. Not a problem and then it arrived earlier than the new scheduled date. Always kept updated, thank you.

20 juillet 2026
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Réponse de Test Meter Group Ltd

Hi

Thank you for your fantastic review!

We're delighted to hear that you've now ordered from Test Meter twice and have been impressed with both the quality of the products and the service you've received.

We really appreciate your understanding regarding the delay to your first order, and we're pleased it arrived even earlier than the revised delivery date.

Keeping our customers informed every step of the way is something we take pride in.

Thank you for your continued support—we look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Noté 4 sur 5 étoiles

The kit was great only complaint i…

The kit was great only complaint i didnt get the freebie I selected as part of purchase but the overall service was good

6 juillet 2026
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Réponse de Test Meter Group Ltd

Hi Andy,

Thanks for review! We're happy to hear the kit and service hit the mark.

It looks like the free gift wasn't added to your basket during checkout, which is why it hasn't register on the order.

We'd love to make this right, drop us a message at customerservice@test-meter.co.uk with your order number and the free gift you wanted. We'll be more than happy to send the item out to you.

Many thanks
Gavin
Customer services

Noté 5 sur 5 étoiles

Trouble free

Trouble free, clear updates and goods arrived well packaged and undamaged

6 juillet 2026
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Réponse de Test Meter Group Ltd

Hi Mark,

Thank you for taking the time to leave us a 5-star review.

We're thrilled to hear that your experience with Test-Meter was smooth from start to finish. Keeping you updated and making sure your gear arrives safe and sound are top priorities for us.

We look forward to assisting you again in the future!

Many thanks

Gavin
Customer Services

Noté 5 sur 5 étoiles

Excellent service meter arrived within…

Excellent service meter arrived within the day, thanks for a good shopping experience and delivery.

14 juillet 2026
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Réponse de Test Meter Group Ltd

Hi John,

We know how important fast delivery is when you need your tools, so we're delighted your order arrived within the day.

Thanks for taking the time to leave us such positive feedback—enjoy your new multimeter!

Gavin
Customer Services

Noté 4 sur 5 étoiles

Waiting time

The wait for the meter was too long.

3 juillet 2026
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Réponse de Test Meter Group Ltd

Hi DJMD Electrical,

Thank you for taking the time to leave a review, and I’m genuinely sorry to hear that the delivery took longer than expected. We know how frustrating it is waiting on essential tools when you have jobs lined up.

I did want to gently clear up the price comparison, as it looks like there might be a mix-up with the models. Screwfix sells the entry-level KT63DL (and KT64DL), but they actually do not stock the flagship KT65DL that you ordered from us.

The KT65DL is a significantly higher-spec 8-in-1 tester—it includes features the KT63DL doesn't have, such as earth spike testing, 3-phase rotation, 110V CTE loop testing, ultra-high 0.001 Ohm resolution, and onboard Max Zs tables.

You’ve chosen a top-tier piece of kit that will serve you across commercial and industrial work, not just domestic jobs. However, if the KT65DL is beyond your requirements and you would like to exchange it for the KT63DL, please remember you have our 60-day exchange/returns policy (T&Cs apply).

Please feel free to reach out to our team directly if we can help with this.

Many thanks

Gavin
Customer Services

Noté 5 sur 5 étoiles

I’ve used Test Meter multi times

I’ve used Test Meter multi times, great experience!

20 juillet 2026
Avis spontané
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your continued support!

We're delighted to hear this wasn't your first order and that you've had a great experience with us each time.

We really appreciate your repeat custom and look forward to providing the same high level of service whenever you need us.

Thanks again for choosing Test Meter!

Best regards
Joseph Hancocks
Customer Services Manager

Noté 5 sur 5 étoiles

It was my second order and I am quite…

It was my second order and I am quite happy

14 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your review and for choosing Test Meter again! We're delighted to hear you were happy with your second order.

Your continued support means a great deal to us, and we look forward to providing the same great service whenever you need us in the future.

Best Regards
Joseph Hancocks
Customer Services

Noté 5 sur 5 étoiles

Test meter emailed me to let me know…

Test meter emailed me to let me know the pump was out of stock, I wasn’t in a great hurry and the price was very good.
As soon as they received the pump, they fast tracked it straight to me.
Perfect purchase, considering the market for hvac tools has gone crazy this year. Thanks guys

13 juillet 2026
Logo de Test Meter Group Ltd

Réponse de Test Meter Group Ltd

Hi

Thank you for your fantastic review!

We really appreciate your patience while we waited for your pump to come back into stock.

We're delighted our team kept you updated throughout and was able to fast-track your order as soon as it arrived.

It's great to hear you were pleased with the price as well, especially in today's HVAC tools market.

Thank you for choosing Test Meter—we look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services

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