FridaysUK Avis 

Food was hurrendously late, they let deliveroo and takeaway orders continously out of the door, aside from paying customers.

Food was cold and stale.

Really bad, actually comical in a way how bad it all was

Resort Wolrd Restaurant: The service was super slow, it took 30 minutes to order a take away food as no one was available to take are order. When we eventually ordered the food the staff seemed rude and miserable.

We had a really lovely experience with the team at Meadowhall. Bella was fantastic and couldn’t have been more helpful and friendly.

I’m so sorry I can’t remember the name of the gentleman who served us, but he had only been with the team for a week and was doing a brilliant job. He was really friendly and made us feel very welcome.

It was just lovely to receive such good customer service from everyone. We were really impressed and would definitely recommend the Meadowhall team. Thank you for making our visit such a pleasant experience! 😊

We have been coming to TGI for years and now it’s a waste of time and money food is left out and microwave on order and milk shakes you can get out of a cheap carton, who ever is the management company you don’t know how to offer a good service anymore can’t see how you can last much longer , good luck

Fantastic experience at TGIs at Handy Cross. Great atmosphere, food was excellent and we were looked after superbly by Aliehs. Highly recommend visiting any day! Try the Whiskey Ribs and the Pornstar Martinis

Extremely disappointing experience at TGI Fridays Watford. I arrived at 4pm and waited 25 minutes without anyone taking my order, despite staff repeatedly walking past my table.

When I finally approached the manager, instead of apologising or trying to resolve the situation, I was told she “didn’t see me” — despite attending to the table directly next to mine several times.

I eventually walked out without eating, and nobody seemed concerned. I don't blame the young staff; this is clearly a management and training issue. Very poor customer service from a well-known brand.

Asked for ribs and told they were sold out - 6pm on a Saturday! Changed it a a plain burger, came with cheese! They offered to take it back but having waited to be seated, further wait to take the order then half an hour for it to arrive, no thanks.

Went silverburn last night the 4th and was a shambles seem to be under staffed as had to wait just over 30mins for a table when there was a lot of free tables that never got used and the food took over an hour to come out and the food wasn't good at all the burger i ordered the meat was half a burger and cremated and the pasta had no flavour what so ever very disappointed as we usually go hear quite alot

Silverburn,Glasgow- waited 10 minutes to be seated. Tables were sticky, seats were very stained and dirty, bench seating very sticky, food cold and plates cold, not worth the money

Emily N tal waitress was fab at her job so welcoming and friendly drinks on tap with bottomless and was a pleasure to be served by her top marks for Emily!!! Fabulous waitress give this girl the recognition she deserves Liverpool one what a girl

I hate having to write this but come on guys get your act sorted out. The food is great - the service is the Pitts. I visit the Bolton restaurant as I did last Sunday. The place was a quarter full hardly any staff and even with so many empty tables I was told to come back on half an hour. If staffing is your problem then change your ordering process. I left and walked over the car park to Nandos, despite being full I was able to get a table straight away, they had lots of staff that tells me that Fridays are not good employers. Get sorted or go Bust!

We went to mk theatre district TGI.
I’m leaving a mixed review really, we waited to be seated even though we had a booking, the staff seemed to be no where around. When we did get seated we had a 30min wait before our drinks order was taken, we ordered our main food then too. There seemed to be only two waitresses although the restaurant didn’t seem that busy.
We then waited another 30 mins for our food, unfortunately the steaks were not cooked medium rare, maybe medium well done. The waitresses were not around to address this issue and didn’t come to ask if everything was ok like they would normally do.
We did eat the steaks as we were so hungry so they couldn’t have been that bad, just would have preferred a little less cooking in our opinion.
So we were a little disappointed but the waitress who we did see, was amazing and very friendly. To be fair it’s not her problem that there wasn’t enough staff on shift.
I do feel the prices were a little steep but maybe I’m living in the 80s still.
In all it was a nice treat but wouldn’t rush back again.

Very poor experience at the Trafford Centre branch of TGI Fridays. The wait staff were lacklustre and oddly confused - the greeter looked utterly bored and another tried to take the food order before we'd even been handed menus - seemed like this basic step had been forgotten when we were shown to our table. We eventually ordered 2 kids meals and 3 adult ones - we were informed that *one* of the dishes was unavailable at the point of ordering so we picked something else.

When the meals arrived, 2 of the 5 were not what we ordered. The member of staff who brought the food explained that one of these was a mistake so they could sort that. However, now the pasta dish that we'd ordered was also unavailable so they'd just substituted it with another without checking with us first. My daughter agreed to accept it, but it turned out to be too spicy for her so they said they'd switch it out for a tomato and plain chicken "off-menu" dish. Great idea - only the replacement that came was just tomato pasta, no chicken.

The quality of the food was terrible - the chips on my husband's plate were barely warm and weirdly completely glued to the plate; the first wrong pasta order was lukewarm; the portion of beans in one of the kids meals was crusty and looked liked it had been reheated at least 3 times; the peas in the other kids meal still had loads of cooking water in the ramekin so when she tipped the portion onto her plate it flooded the rest of her food. I had to literally pour it off onto a napkin.

When the bill came I said I was not prepared to pay £20.95 for a basic tomato pasta dish (they'd simply charged it at the chicken pasta price.) In all honesty, asking for *any* payment for such poor quality food is unbelievable. The manager deducted both the pasta and another of the main meals from the bill as way of apology for the service mix-up. I appreciate the gesture, but the problems here go way beyond things being a bit busy and the kitchen staff having an "off-day."

We went to Buchanan street Glasgow on 3 may for my sons 18th there was 8 of us and 1 starter never came out till the rest of us where eating our main course they got my other sons burger wrong 4 times which in turn meant he got no main course as we just wanted to leave asap the managers attitude was disgraceful she just acted like she didn’t care then we spotted 2 waitresses looking up at our table and laughing will never return to TGI Fridays ever again been a customer for about 10 years
No wonder so many have closed down

We were served by the lovely Alicia, she was very polite friendly and professional. Nothing was too much trouble for her, she went above and beyond and made our visit a memorable one. We will definitely be visiting again and hope to be served by the same lovely Alicia,
Thank you Alicia from Mary Noah and Jeff x

Went with my 4 year old and my son who was 5 month. Was meant to be a quick lunch. Nearly £70 it cost us which I wouldn’t have minded but was 40 mins for our food when it came out one of the sides wasn’t even there that I ordered and the fries came stone cold. The “waiter” couldn’t be bothered in all honesty. I wouldn’t mind if the place was heaving it wasn’t and as I said myself and a toddler no starters nothing. I wanted to try sort it there and then but it had went over my sons routine he was getting upset he needed a feed and we needed home for a train. Which they have also tried to pass the blame onto me. I explained to them would send my thoughts in an email. I just think for the price for what we received and I’ve left starving from a place that used to be great is just no good. To not hold any accountability either. Very very poor I would avoid.

What happened to TGI friday...

Waiting time is shocking, food size is shocking and for the price and the quality of food is disgusting.
You need a bank loan and a full day 😂

I used to love going, couldnt complain. Food portions were amazing now a adults meal is the size of a kids and the price... well just shocking.

The waiting staff on the other hand are lovely.

Also stop changing the menu.. half the things I would go there for are gone. Such a shame

Stephanie served us well, the service was amazing and the food was great / drinks were outstanding.

How is this restaurant still operating. Its always empty. Staff are sooo rude. My son, 9 at the time went to finda member of staff to tell them it was my birthday. (He told me he was going to the loo), the waitress shrugged him away. He car back so upset and it was only once we had left he told me what happened. The food was rubbish and not even hot and took ages to come out. My son picked the restaurant because he wanted it to be fun for my birthday. Had he not been with me, I would have gone back and given the waitress a mouthful. The toilets were disgusting. The wraps had the date printed on them (had obviously come off the wrapper and were out of date). Would not return.