Scam, had to contact the bank and get it reported a month later to get my money back. Sent over multiple emails to different email addresses in relation to the company and had absolutely no response.
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Lisez les avis des autres
Returned my first order as I was unhappy with the quality of the product (basketball with very poor panel joints, glue not holding and rough cuts around edges of panels -$100 ball i might add), receiv... Voir plus
L'entreprise a répondu
Absolutely horrible customer service no tracking updates. Have emailed customer support twice. No response spent $250 packages apparently coming separately already paying for my order and I don’t have... Voir plus
L'entreprise a répondu
My son has glassy ankles and needed ankle braces rather quickly. The Baller Store could have simply processed the order however they thought there was something a little odd about this order and made... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Shop McDavid Leg Sleeves, Spalding Basketballs, Basketball Gear, Training Equipment and more at Australia's Best Online Basketball Store.
Coordonnées de contact
2067, Sydney, Australie
- orders@theballerstore.com.au
- www.theballerstore.com.au
2,2
Bas
56 avis
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6 Star Service
There is a reason why this store maintains a 5-star customer service rating. Sal was prompt with answering my online enquiry, extremely clear and transparent on the expectation of delivery which was delivered accordingly, the next day. Well priced products and superior customer service. Completely eliminates any need to look elsewhere. Highly recommend.
5 mai 2020
Avis spontané
Really personal service with very helpful advice
The Baller Store is just amazing! We were able to buy knee pads for my daughter that come from the US at a very reasonable price. And the Baller staff were so helpful and checked that the product and size were right before I purchased. Thanks so much!
3 avril 2020
Avis spontané
Exceptional service
Exceptional service, rarely experienced in Australia. They have the knowledge to assist, willingness to assist, and do assist that makes shopping with them a pleasure. Make them your first contact.
7 décembre 2019
Avis spontané
Easy to find something for my grandkids
22 novembre 2019
Avis spontané
Very good communication and shipping…
Very good communication and shipping time
30 octobre 2019
Avis spontané
Good quick reply and fast shipping
2 avril 2019
Avis spontané
high level customer service
they say what they mean and mean what they say. can't ask for more than that.
1 février 2019
Avis spontané
Hands down best Oz baller store 👊🏻
Another flawless transaction with THE ONLY Australian baller apparel and accessory store worth visiting. These guys truly take care of their customers and are always super fast on processing and shipping orders. Bloody legends. Thanks again!
17 janvier 2019
Avis spontané
Ballin with the best!
Such exceptional service from the Ballerstore. Great advice on products and next day delivery.
I’ve been a customer since day one and on this order they even gave me an unexpected loyalty bonus!
Don’t shop anywhere else for Baller needs.
29 novembre 2018
Avis spontané
Shipping / supplier let you down!
29 novembre 2018
Avis spontané
Réponse de The Baller Store
Hi Anthony, we are very sorry your order arrived a day late. Zamst had confirmed they would ship express post and unfortunately they didnt. Unfortunately back-ordered/not in stock items from Zamst can take a little longer as it states on our checkout. My team did offer a discount on your next order for the trouble and the offer still stands. Cheers!
Great service prompt and friendly
16 mars 2018
Avis spontané
Got my purchase within 2 weeks
Got my purchase within 2 weeks. Easy to get your orders. I will recommend this store with my friends. Thanks
29 janvier 2018
Avis spontané
Super quick postage and great product …
Super quick postage and great product range for real ballers. Ordered stridelines and Harden tape.
18 décembre 2017
Avis spontané
EXCELLENT SERVICE BUT BAD PRODUCT…
Returned my first order as I was unhappy with the quality of the product (basketball with very poor panel joints, glue not holding and rough cuts around edges of panels -$100 ball i might add), received another and same bad quality. Product wore down very fast even though it had been used only with proper care. Excellent fast service and help with return from The Baller Store. Will just never buy a ball online again.
13 décembre 2017
Avis spontané
Réponse de The Baller Store
Hi jfro,
We are sorry to hear about your experience with this particular Spalding basketball. We sell dozens of these a month and can guarantee this is not a normal occurrence with their products. Their balls are the highest quality.
Please note Spalding offer an excellent returns policy and issue an RMA number for any faults. Please get in touch with us and we can assist with having this issue rectified.
The Baller Store
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