This bed linen is breathable in 100% cotton, which seems to be keeping our body temperatures at a more comfortable level now that summer is finally here. This collection washes (and tumble dries) inc... Voir plus
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I was recommended The Fine Cotton company by a friend after I loved their towels during a stay. The website was easy to use, reasonably priced and my new towels were delivered quickly. Really please... Voir plus
Beautiful sheets, well made and great quality. I previously bought these sheets for my daughter’s cotbed, she has now moved into a single bed so this order was to replace her sheets that no longer fit... Voir plus
Very stylish, warm & practical throw. Slightly more open weave to the fabric than anticipated and also a mid grey rather than the expected dark charcoal grey.
À propos de l'entreprise
Écrit par l'entreprise
Welcome to The Fine Cotton Company, where rooms become havens of comfort and timeless style. Everyone needs a sanctuary from the chaos of modern life. Our luxury range of home textiles is designed to transform your bedrooms, bathrooms and living rooms into the perfect tranquil spaces, for friends, for family, and most importantly for yourself. From our classic bedding collection to towels, bath robes, blankets and throws, The Fine Cotton Company prides itself on bringing luxury into the everyday. Melding effortlessly with your unique style, our linens are available in a range of fabrics, patterns and colours. They can even be personalised with beautiful embroidery. Manufactured using all-natural organic cottons, our textiles are cruelty- and chemical free. With a dedicated team of weaving experts, we offer hotel-grade products that are amongst the finest in the industry.
Coordonnées de contact
PO Box 64304, NW6 9JR, London, Royaume-Uni
- 0345 602 9050
- www.thefinecottoncompany.com
4,6
Excellent
55 avis
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Superb Quality
The quality of the fitted king size sheets is amazing. They have washed beautifully and have a silky feel. Very pleased with them.
30 mai 2025
Avis spontané
Lexington 300TC Sateen White Two Line bedding collection
This bed linen is breathable in 100% cotton, which seems to be keeping our body temperatures at a more comfortable level now that summer is finally here. This collection washes (and tumble dries) incredibly well, it feels super-soft and it's brilliant quality, so I can see why they supply the same bedding to luxury hotels.
I contacted the company in advance to find out which bed linen would suit my husband and I best and they went out of their way to help me. This made all the difference because I knew what to expect and felt fully informed when I made my purchase. Delivery was super-fast too!
24 juin 2024
Avis spontané
Would not buy from this company
I ordered a duvet for my little boy, and when it arrived they had sent the wrong item (a pillow). I was told it was an error on their side and they would send out a new duvet right away and organise collection of the incorrect item. They said this in writing - that they would dispatch first thing on Monday, and the item would be collected the same day.
They have since gone back on their promise in writing and have said they can’t dispatch the item until the incorrect one has arrived back to their warehouse because ‘it hasn’t been collected’.
I could understand this, however I have provided proof that the item has been collected. The company sent me a postage label for the item to be collected from my home with their chosen courier - I waited in for three whole days as Evri didn’t give a specific time slot for collection, and then provided the confirmation code from Evri - which states the item has been collected.
The company have been acting as though I am lying about the item being collected which makes zero sense - I don’t want the item they sent, I want the item I ordered (which is worth much more than what they sent incorrectly).
Customer service incredibly rude and unhelpful, refusing to send out an item that I have paid for until the item they sent in error returns back - meaning waiting an additional week after ordering, even though the error was on their side. They have implied that I haven’t returned the item - I’m not really sure why as it’s their mistake and I raised it as soon as the item arrived.
This whole process has been a complete sham, has caused a lot of unnecessary stress.
Normally when a company makes a mistake they are keen to fix it as soon as possible and in the most positive way - not treat them in this poor and acusatory manner.
I’d spend your money elsewhere as this company clearly doesn’t care about its customers despite their scripted ‘we care about our customer’ claims. When I eventually pressed them to show proof that it said the item hadn't been collected, they clearly were unable to and so refunded me.
19 juin 2024
Avis spontané
Réponse de The Fine Cotton Company
We are so sorry that we sent the wrong item to you. As soon as you informed us of our error, we organised collection of this item via our regular national courier service. However, we have still not received the pillow and, when we started an investigation with the courier, they provided us with information that the return had not been collected.
We pride ourselves on our customer service, however we are unable to send replacement items until our couriers provide us with confirmation that the original item has been collected. Our standard exchange policy is to send replacement items once our couriers confirm that the original item has been collected, in line with other UK online retailers.
Good quality cotton
Prompt delivery
I ordered a personalized towel for my friends birthday she was very pleased with it.
It's made with good quality cotton and the embroidery is beautiful.
THANK YOU
27 mai 2024
Stylish
Very stylish, warm & practical throw.
Slightly more open weave to the fabric than anticipated and also a mid grey rather than the expected dark charcoal grey.
22 janvier 2024
Beautiful sheets
Beautiful sheets, well made and great quality. I previously bought these sheets for my daughter’s cotbed, she has now moved into a single bed so this order was to replace her sheets that no longer fit her bed.
3 janvier 2024
Professional service delivered on time
Good service delivered as per quote. Product quality top rate.
14 janvier 2024
Beautiful bath robe
Beautiful bath robe. Excellent quality cotton.
Delivery service excellent. Customer service excellent
Thank you
14 décembre 2023
Sam as the newt hotel
Bought the towels after seeing the brand in the newt hotel, exactly same quality, love them
13 novembre 2023
Quick and easy
21 novembre 2023
I bought 2 bath towels and 1 face…
I bought 2 bath towels and 1 face cloth. Quality is great! Towels are thick, fluffy and absorb water very quickly. I will definitely order again in the future.
20 novembre 2023
Quick and efficient.
26 octobre 2023
My best pillow!
Met the staff at an exhibition who were very helpful. Ordered one pillow to try it out and is one of the best I have ever tried.
26 octobre 2023
Quality + timely delivery
The delivery and the product was swift and high respectively.
11 octobre 2023
Good response to queries about delay in…
Good response to queries about delay in receiving goods and having received my order I am delighted
6 octobre 2023
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