Bought a moses basket, stand and bedding for our daughter's first baby and it's beautiful. Such good quality. Also amazing service. Had a question when ordering and was able to speak to a very h... Voir plus
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Bought a moses basket, stand and bedding for our daughter's first baby and it's beautiful. Such good quality. Also amazing service. Had a question when ordering and was able to speak to a very h... Voir plus
L'entreprise a répondu
As I was assembling my snuzpod, my dog damaged one of the castors. I emailed Snuz to enquire about buying a replacement and they were so quick to respond and extremely helpful. I received a replacemen... Voir plus
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**READ BEFORE USING*** Sold me a faulty Moses basket which would have caused serious injury if used. Once contacted and finally got a response (they take more than the 1-3 days stated, and they do no... Voir plus
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An item was mistakingly missing from my delivery and the company have been amazing. Straight away ensured that the item has been re-sent express and will be received within 24 hours. The quality of th... Voir plus
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The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals.
The Green, CV37 0JE, Stratford Upon Avon, Royaume-Uni
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I can't recommend this company more highly! I ordered a mattress to go with our Snuzkot and mattress protector, the quality was second to none and delivery was swift and hassle free.
However, we did have to return our goods which happened to be no fault of The Little Green Sheep. Our Snuzkot ordered from John Lewis was not up to scratch so we had to return it, meaning the mattress and protector had to be sent back too.
The returns process was made easy by the lovely sales representative Demi who was more than helpful and attentive to my needs as a person expecting a child soon.
I will definitely be ordering from The Little Green Sheep again.

Réponse de The Little Green Sheep
Sharp points on the wicker, wrong legs for the basket, twisted straps and rubbish staff.

Réponse de The Little Green Sheep
Excellent products and brilliant customer service!

Réponse de The Little Green Sheep
A piece of plastic on my LGS stand snapped and I contacted their customer service team asking for a replacement. Demi from their customer service team was so helpful and swiftly arranged for an entire replacement stand to be sent to me. Couldn’t have asked for better customer service.

Réponse de The Little Green Sheep
Product lovely. Instructions TERRIBLE!
Be very mindful when purchasing the Moses basket. Unless your physic good luck building it - no words and the images literally tell you nothing. A very simple Moses basket stand should have taken 10 minutes tooks nearly 2 hours because of poor instructions and no where to find the information as online instructions don’t match the ones in the box with different pieces!!!
Very frustrating!

Réponse de The Little Green Sheep
Very happy with the service provided by The Little Green Sheep. The delivery didn’t take long at all. The way in which their items came wrapped make sure that these were kept intact during transportation. One item had been missed from the order, however, the customer service team resolved the issue straightaway and we received the missing part in the post the next day. Very receptive team and grateful we chose this company. Last but not least, their Moses baskets are the most beautiful and delicate thing for your expected new born - we love it!

Réponse de The Little Green Sheep
Amazing service from Nikki at The Little Green Sheep! Received my item which was ever so slightly damaged and she didn’t even hesitate in sending out a replacement for me. Gorgeous item and despite there being a problem it was very quickly rectified. Will definitely shop with them again!

Réponse de The Little Green Sheep
Great service. Very quick to respond and really helpful with my query.

Réponse de The Little Green Sheep
Have bought many things from little green sheep since my first child was born, who is now 6. Love their products and feel so much better that my children aren’t sleeping on lots of chemicals. We haven’t had a problem with any product until recently when something came up with one of our mattresses and Demi at little green sheep worked quickly to resolve it and we had a replacement within a few days. Great customer service, thank you LGS!

Réponse de The Little Green Sheep
The customer journey with Little Green Sheep is second to none— absolutely exceptional. We have purchased a few items from them and the quality have always been top notch. However, they set the bar even higher with our latest experience. We had a slight issue with our last purchase, contacted them and an agent called Nikki dealt with us. She was absolutely incredible and the way she dealt with us gave us even more confidence that we are spending money at the right place. It was literally the most hassle free resolution and we cannot sing her praises enough. Thank you!
We highly recommend them and then some!
(P.s., Sorry the review was a little later than expected but we went into labour shortly after speaking with you Nikki lool).
Rox & Timi

Réponse de The Little Green Sheep
Beautiful products. Effective and efficient customer service, dealt with my enquiry in a sympathetic and timely manor.

Réponse de The Little Green Sheep
The Snuz range is very good quality and was easy to assemble despite some reviews to the contrary. Our delivery arrived damaged but a member of the team Demi has resolved the issue for us in a timely manner.

Réponse de The Little Green Sheep
Super helpful and efficient customer service support. Exactly what busy parents need!

Réponse de The Little Green Sheep
Jane was lovely and very friendly when helping me.
The products of the little green sheep are nice and good quality.

Réponse de The Little Green Sheep
Love the product and quality of the Moses basket I ordered. The delivery from the UK to Singapore was organised super quickly. The customer service has been amazing first helping to correct my postal code, and then helping me with sorting out the replacement of a missing item in my order instantly. I will definitely order again from Little Green Sheep! Thank you.

Réponse de The Little Green Sheep
Great customer service! We had an issue with delivery and a replacement was quickly sorted to be sent out to us!

Réponse de The Little Green Sheep
Excellent customer service
Demi was so helpful when we had a problem with a product and we were sent a replacement a day later

Réponse de The Little Green Sheep
Really good service today from Demi. She went out of her way to help me and I really appreciate it. The crib mattress I bought for my grandson last year was so good I wanted to buy another for my next grandchild due this summer. I couldn’t remember the details but she sorted everything for me. Delighted.

Réponse de The Little Green Sheep
Great customer service. Our mattress arrived faulty so I called to have it replaced. They were very apologetic, organised a replacement straight away and a courier to collect the faulty one. All super easy and professional.

Réponse de The Little Green Sheep
I had ordered a Moses basket about 3 weeks ago. Delivery was very quick but when I opened it, I discovered that it came with the wrong colour liner. I felt a little disappointed at first as I thought that I would probably need to send the whole thing back and wait even longer to receive the original order I had placed. I emailed customer service straight away and got an immediate reply back first thing in the morning. I was dealing with a very kind lady called Nikki from Customer Services. She explained how sorry she was that this had happened. As it was only the Liner that was the wrong colour, she allowed me to keep the one that I had received in error and to use as a spare until my new Liner arrived. The new Liner arrived a few days later. I was really impressed with the way this was handled and was kept up to date throughout.

Réponse de The Little Green Sheep
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