The Nappy Gurus Avis 94

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve been searching for such a long time for this product and am so happy to have found something that is excellent. However I prefer the larger size XXL rather than the recommended L. I will defini... Voir plus

Noté 5 sur 5 étoiles

Everything about this company is great! The nappies are amazing, I started with the newborn size tester pack and recently bought the larger size pocket nappies with bamboo liners as they were my prefe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The period pants are absolutely brilliant, I use them for mild incontinence and they are so comfortable compared to pads. I highly recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Due to a disability and using opiates for pain relief, I get nights sweats with them and it's just gross! I wanted something to protect my mattress despite having a mattress protector I would sweat th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Welcome to The Nappy Gurus on Trustpilot! At The Nappy Gurus, we’re passionate about helping parents make informed, eco-conscious choices for their families. Since our launch, we’ve been dedicated to offering the best reusable nappies, eco-friendly baby products, and expert advice to support your journey to more sustainable parenting. Our team is made up of real parents who know the ins and outs of reusable nappies, and we’re here to guide you every step of the way. From personalized recommendations to hands-on support, we’re committed to making the switch to reusables as smooth as possible. We work hard to ensure our products are ethically sourced, high-quality, and designed with both your baby’s comfort and the planet in mind. Why choose The Nappy Gurus? Expert Guidance: Our experienced team is always on hand to provide advice and support. Eco-Friendly Commitment: We’re dedicated to sustainability, offering products that help reduce waste and make a positive impact on the environment. Trusted Products: Every item in our range is carefully selected to meet the highest standards of quality, comfort, and functionality. Customer-Centered: We listen to your feedback and continually improve to offer the best shopping experience. Join thousands of parents who trust The Nappy Gurus to help them make better choices for their babies and the planet. Read our reviews, share your experience, and become part of our community today!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent product

I’ve been searching for such a long time for this product and am so happy to have found something that is excellent.
However I prefer the larger size XXL rather than the recommended L.
I will definitely continue to add further items to my wardrobe

30 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Regression of potty training….

The nappies arrived quickly and felt good quality. My DD has had dry nights in a disposable for about 4 months, so felt confident to make the switch to reusables. However when we tried these, she not only had 3 accidents in one night, the nappy also leaked, meaning full bed and pj changes.

I emailed to say this, and got a reply to say maybe I hadn’t fitted the nappy correctly, and wasn’t entitled to a full refund despite it being within 7 days.

So disappointed as it cost a lot of money for something that made my DD’s progress go backwards. I was hoping for a more eco friendly solution.

18 mars 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order and we're so sorry to hear about the difficult night — that's really disheartening, especially when you were hoping to make a positive switch.
Kirstin did try to help troubleshoot, as overnight reusables can take a little fine-tuning to get right, and she offered to check fit from photos and send an additional booster at no cost.
We'd genuinely love the chance to help you get these working if you're open to it — please do get back in touch and reply to Kirstin's email. If not, we completely understand, and our happiness guarantee means we can refund a used nappy and we can either have that back fully washed etc so we can send it on to one of the charities we work with or you can hold onto it to see if you want to give it another go.
Warm regards,
Jo

Noté 5 sur 5 étoiles

The period pants are absolutely…

The period pants are absolutely brilliant, I use them for mild incontinence and they are so comfortable compared to pads. I highly recommend them.

16 avril 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the great review of our pants. We know they work so well for mild incontinence so I'm pleased you are getting the best out of them and have made the switch!
Warm regards,
Jo

Noté 4 sur 5 étoiles

Very useful product well made

Very useful product well made

7 avril 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order, we really appreciate it.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Good quality products

Good quality products, very absorbant and well fitting. Prompt delivery and well packaged

7 avril 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the great review and I'm pleased the products are working well for you.
Warm regards,
Jo

Noté 5 sur 5 étoiles

I pre ordered nighttime nappies

I pre ordered nighttime nappies. In spite of it being a pre order, they arrived remarkably quickly. The nappies themselves really do last my little one all night. They are great quality and perform well. They are also nice and soft on our baby’s skin.

25 février 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order and we love our night time nappies for their super absorbency. I'm so pleased they are getting your little one through the night!
Warm regards,
Jo

Noté 4 sur 5 étoiles

Really happy with my purchase but just…

Really happy with my purchase but just one thing.
They didn’t have any wrapping on them and while being delivered the package was torn which meant the material was exposed.

17 mars 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order and I'm pleased you are happy with the items.
I'm so sorry if there was an issue with the packaging, it's always worth dropping us an email to help@thenappygurus.com with any pictures so we can address the issue immediately and feed back to the team to improve things.
If you do have pics, pop them over to us and we can work out what might have happened in transit.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Everything about this company is great

Everything about this company is great! The nappies are amazing, I started with the newborn size tester pack and recently bought the larger size pocket nappies with bamboo liners as they were my preference. It was great to be able to try the different styles first!

3 février 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the great review and I am so pleased you have loved the nappies and are expanding your collection.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Really helpful over the phone

Really helpful over the phone and really quick to get my order ready for pick up.

13 janvier 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the lovely review and we're always happy to chat through what you might need!
Warm regards,
Jo

Noté 5 sur 5 étoiles

Brilliant..speedy delivery

Brilliant..speedy delivery. My nearly here grandchild will love the foot and hand finders!

3 février 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the lovely review and we're sending you lots of love for the nearly arrival of your grandchild!
Warm regards,
Jo

Noté 5 sur 5 étoiles

Grea value

Grea value, quick postage.

I decided to purchase the period wear starter kit for my teenager. Products are of high quality. very happy.

28 janvier 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the lovely review and great choice on the starter kit. If you have any questions over sizing or anything else, let us know and we'll be happy to help.
Warm regards,
Jo

Noté 3 sur 5 étoiles

Didn’t come with instructions

Didn’t come with instructions

23 janvier 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order. We have some good starting advice on the website to make sure you have the best position for you and your little one. There is lots of information online and some handy videos to give you the confidence to wear the sling.
If you have any other questions, get in touch with us at help@thenappygurus.com.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Prompt service and item as described

Prompt service and item as described

23 janvier 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for the lovely review and I'm so pleased everything was as we would expect.
Warm regards,
Jo

Noté 5 sur 5 étoiles

Nice comfy and sevure

Nice comfy and sevure

1 janvier 2026
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thanks for taking the time to review your order and I'm so pleased it's working well for you.
Warm regards,
Jo

Noté 4 sur 5 étoiles

Haven't had any accidents yet

Haven't had any accidents yet, that's why I didn't give 5 stars. Beautiful fit, lovely material. Didn't know how I'd get on with the high legs but wear them over my normal underwear and very comfortable.

14 décembre 2025
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thank you for taking the time to leave a review, we'd love your feedback once they have been put to the test!

They take 3-4 washes to reach max absorbency!

Best wishes,

Kirstin

Noté 5 sur 5 étoiles

Perfect product for my son,they look…

Perfect product for my son,they look like swimming trunks and he was happy wearing them,well made and adjustable with press buttons for the perfect fit,would recommend ans will be buying more.delivery was fast and great value for money

12 décembre 2025
Logo de The Nappy Gurus

Réponse de The Nappy Gurus

Thank you for taking the time to leave a review, it is lovely to hear they are working well for you both,

Best wishes,

Kirstin

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus