Solid bike but it had some issues that I think should have been taken care of or disclosed—the brakes were very mushy, the tires had no sealant in them and the shifting was a bit odd (a bent derailleu... Voir plus
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Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Voir plus
Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Voir plus
Great transaction, all smoothly handled. The bike arrived in better condition than the Pro’s Closet described. All around excellent
À propos de l'entreprise
- Magasin de vélos
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Magasin de vélos d'occasion
À propos de The Pro's Closet
Écrit par l'entreprise
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Écrit par l'entreprise
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Coordonnées de contact
1101 E 126th Avenue Unit 190, 80241, Thornton, Etats-Unis
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Excellent
286 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Gravel bike not what it seemed
Bought a gravel bike - well over $3k. Seemed to ride ok, but over time there were a few non-critical issues. However months after the satisfaction period was over, I had to take it to my bike shop for tubeless repair and to my dismay I found it was sold as having tubeless tires, but one tire on it was not tubeless ready - hence why it spat out sealant non stop. They also found that the rear hub was for a mountain bike not gravel, and had been shimmed (technical stuff that I don't pretend to understand, but it was explained to me by a highly reputable bike repair shop). 6 weeks and several hundred dollars later, I have the right parts for this bike. Give Pros Closet quality checks, I don't know how this got through. I did not receive a quality bike matching the description but it was hard to tell in the first week of having it. Disappointed their image of being honest and "pros" didn't work out for me.
Update: TPC did reach out and make good on the additional costs I had to fix the bike which is appreciated.
9 août 2024
Avis spontané
Réponse de The Pro's Closet
Hello Jacob, I'm Nick from The Pro's Closet.
I'm sorry to hear about your gravel bike. At TPC we pride ourselves on providing the assurance our riders deserve. It seems like your bike didn't meet that mark.
Please get in touch with us at 1-866-401-9636, so we can go over your experience.
Alternatively, you can email us at: rideguides@theproscloset.com
Great products, great staff
Very welcoming environment with a personable and knowledgeable staff. Arielle, Mikayla and Ari were all genuinely interested in helping me find the right products to suit my needs. Highly recommended.
24 juillet 2024
First and last time customer.
Bought a bike from you all. Paid first thing Monday morning. Was told it would ship out in 24 hours maybe sooner. Didn’t ship out until late Wednesday. Sat in a trailer on your lot for another day. When it finally started moving. I was told it would be delivered Friday. Signature required obviously. So I took off Friday to sign for it. Never came. Wasn’t notified until 10pm Friday it was not being delivered. Same thing Saturday. Says it was to be delivered by 2pm. Never was them it changed to by end of day. Finally arrived and I had left my wife home to sign for it. The driver came to the door. Said it was too big to unload and if we wanted it we would need to come get it off the truck. So my wife had to unload it and move it inside the house. I told you all this and was told you would refund the shipping since I had issues. I appreciated that. Well it’s been well over a week since that was supposed to happen. Never did. So I am a first time customer and will never shop here again and I will let my bike community know if my experience. Just so they are aware.
24 juillet 2024
Fast and reliable
Fast and reliable, the chat with customer experience was awesome. it was because my chat with the store rep that I decided to purchase that same day.
24 juillet 2024
Incredibly helpful and friendly people…
Incredibly helpful and friendly people that went well out of their way to answer all of my questions and assist me in getting the right items. Couldn’t recommend it more highly!
23 juin 2024
Totally not trustworthy
I received a wheelset that looks like a counterfeit: every single aspect of it is terrible even though the MRSP is around $1800.
22 juin 2024
Avis spontané
Great Experience
Great Experience. Sold old bike and bought new one within 2 weeks. Seamless
11 mai 2024
Great deal on carbon handle bars
Great deal on some nice light weight bling for my bikes!
24 mai 2024
Excellent Value. Great experience
I bought a nice road bike at a very good price, received a fair price for the bike I traded in, and received helpful and friendly service. The process was easy and efficient.
23 mai 2024
Very knowledgeable, went above and beyond to help me get everything I needed.
Ari has excellent knowledge of bike, components, and fit. I found a great road cycle and got everything I needed.
23 mai 2024
What a Great Company!
The customer service and follow up at TheProsCloset was absolutely fantastic! I highly recommend!
22 mai 2024
Avis spontané
Exactly the hard-to-find part that I…
Exactly the hard-to-find part that I needed. Shimano SC-MT800 System Information Display, as part of my DI-2 system upgrade.
23 novembre 2023
The staff was very accommodating!
12 mai 2024
Excellent experience
Excellent experience. My initial conversations were with Tyler. He listened to my goals, took into account age, size etc., then made a few recommendations. As other bikes became available he updated his recommendations, this led to my final purchase…and I love the Orbea Rallin M-Series. I worked with Andy on the actual purchase, he was also very helpful.
3 avril 2024
Great service good prices.
I can always find what I need, shipping is fast great service and pricing I would recommend them to anyone.
11 mai 2024
Specialized Allez Sprint…
Purchased Specialized Allez Sprint Frameset.
Found size I was looking for, flawless transaction, and shipping, item received in reasonable time.
Overall, very happy with build and ride. I don't think I will be trading this one in.
Avid Rider...
Would definitely shop at The Pro's Closet again,
no question about it.
16 février 2024
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