Solid bike but it had some issues that I think should have been taken care of or disclosed—the brakes were very mushy, the tires had no sealant in them and the shifting was a bit odd (a bent derailleu... Voir plus
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Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Voir plus
Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Voir plus
Great transaction, all smoothly handled. The bike arrived in better condition than the Pro’s Closet described. All around excellent
À propos de l'entreprise
- Magasin de vélos
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Magasin de vélos d'occasion
À propos de The Pro's Closet
Écrit par l'entreprise
The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.
What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.
Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.
Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.
Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.
More riding. Less guesswork. Find your next bike at The Pro's Closet.
Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.
More riding. Less guesswork.
Écrit par l'entreprise
- Certified Pre-Owned. Ready for what’s next.
- Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
- Sell your bike. Skip the back-and-forth.
- Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
- Real bike people. Real help.
- Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.
Our 30-Day Satisfaction Guarantee
Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel.
Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.
Coordonnées de contact
1101 E 126th Avenue Unit 190, 80241, Thornton, Etats-Unis
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Bikes Are Meant to Be Used
4,5
Excellent
286 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Completely Honest and Forthcoming
The Pro's Closet is completely honest and forthcoming in their description of the condition of the bicycles listed on their website. They provide multiple high-resolution photos of each bicycle, including any nicks and scratches, so that prospective buyers know exactly what they're getting. They thoroughly inspect all pre-owned bicycles for deficiencies, all of which are then taken care of by their team of mechanics. The Pro's Closet has its own YouTube channel where you can see just how professional their operation is. The only way I would ever purchase a pre-owned bicycle via the internet is through The Pro's Closet.
2 octobre 2023
Your customer service team is…
Your customer service team is fantastic, great follow up!!!
Bike is being assembled now
10 mai 2024
Best cycling gear source!
As always, the price, description and quality of the jacket was perfect. Quick shipping too. I've trusted this company for many years and have never been disappointed.
18 septembre 2023
Always a great experience shopping at…
Always a great experience shopping at the pros closet.
Great products and expertise.
Keep up the awesome quality.
15 janvier 2024
Excellent quality bike
Excellent quality bike! info regarding bike. Simple to order, delivery quick and easy. And post delivery contact was excellent.
18 mai 2024
Descriptions of bikes were excellent
Descriptions of bikes were excellent to help consumers make a purchase decision.
Bike arrived quickly, exactly as described.
Easy to assemble and riding within a few minutes.
Packaged well, no damage.
17 mai 2024
It was quick and the bike arrived and…
It was quick and the bike arrived and was easily processed for my first ride. I'm very happy with it.
18 novembre 2023
Great prices, service and support
I have ordered a number of parts for bike builds from TPC. The parts have always arrived quickly and sold at solid prices. On one occasion, I needed some technical assistance with an item that was an open box order. I was pleasantly surprised by the quality and quantity of tech help on the query. It really bailed me out of a conundrum. I highly recommend TPC.
9 février 2024
Pro’s closet always comes through
Pro’s closet always comes through, they bought my mtb at a fair price , I used the you tube video to pack it up , easy drop off at UPS and money was in my account within days I buy parts from TPC as well, they are competitive and delivery is fast
18 mai 2024
Meh :/
If you wanna get hilariously low balled or REALLY need to sell a bike, go here.
Its gotta be hard to run a used bike marketplace, but I’ve also been disappointed in my experiences trying to sell bikes to these people.
1 mai 2024
Réponse de The Pro's Closet
Hello Jacob, I'm Nick from The Pro's Closet.
I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Very knowledgeable staff
Very knowledgeable staff. Good selection of quality bikes. The used bikes were refurbished into excellent condition. In the 3 months since I’ve had my TPC, I’ve had zero issues and it rides ‘like new’. There’s a lot of value in buying from TPC
9 février 2024
Great customer service…
After delivery a representative followed up with me to verify that everything was good with the delivery and asked if I had any tech questions on the bike. They then followed up on my questions. Great customer service!
20 février 2024
Bike life
Previous customer, no issues purchasing products. Decided to trade in my road bike, process was easy. Paid the same day the inspection was complete. Would purchase/trade up again the future.
17 mai 2024
No issues!
I have been shopping at The pros closet for some time and had no issues with online orders and even selling my bike and wheelset. They offer some great deals and coupons which I really appreciate! I wish they offered better free shipping options as it only applies to certain items but otherwise it's a great place to shop
17 mai 2024
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