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The Pro's Closet Avis 

286
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Solid bike but it had some issues that I think should have been taken care of or disclosed—the brakes were very mushy, the tires had no sealant in them and the shifting was a bit odd (a bent derailleu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good ability to search for the type of bike I wanted. Helpful to know the MSRP. Ordering went well. Received timely. Several pictures at different angles. Fed ex delivery required signature assuring t... Voir plus

Noté 5 sur 5 étoiles

Buying through The Pro's Closet was an outstanding experience from start to finish. The bike arrived perfectly packaged, fully inspected, and matched the listed condition down to the smallest detail.... Voir plus

Noté 5 sur 5 étoiles

Great transaction, all smoothly handled. The bike arrived in better condition than the Pro’s Closet described. All around excellent

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin d'accessoires de vélo
  3. Magasin de réparation de vélos
  4. Magasin de vélos d'occasion

À propos de The Pro's Closet

Écrit par l'entreprise

The Pro's Closet - More riding. Less guesswork.

The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.

What does Certified Pre-Owned mean?
Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.

Sell or trade in your bike
Ready for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.

Real riders. Real help.
Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.

Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.

More riding. Less guesswork. Find your next bike at The Pro's Closet.

Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.

More riding. Less guesswork.

Écrit par l'entreprise

Certified Pre-Owned. Ready for what’s next.
Buying a used bike shouldn’t mean guessing what you’re getting. Every TPC Certified Pre-Owned bike is professionally inspected, cleaned, serviced, tuned, and tested by our team. We do the wrenching so you can focus on planning your next ride.
Sell your bike. Skip the back-and-forth.
Making room for your next ride? Submit an eligible bike, frame, or wheelset to The Pro’s Closet for an offer. Depending on your item and offer, choose cash, store credit, or consignment. We handle the resale process, no managing listings or negotiating with strangers.
Real bike people. Real help.
Not sure which bike is right for you? Our Ride Guides can help you compare options, understand sizing, and sort through the details. Connect with our team online or visit our Thornton, Colorado showroom for test rides, advice, and local pickup. We’re always happy to talk bikes.

Our 30-Day Satisfaction Guarantee

Your next ride should feel right.

Your next ride should feel right.
Not the right fit? You can request a return on eligible purchases within 30 days of delivery. Contact our team for bike, frame, and wheelset returns, or use our online returns portal for parts, accessories, and apparel. Items should come back in their original packaging and in the condition they arrived in. We cover return shipping when we made an error or an item wasn’t as described; otherwise, that cost is deducted from your refund. Final-sale items, special orders, and gift cards are excluded. Restocking fees may apply if return requirements aren’t met. Please see our full return policy for details.

Coordonnées de contact

Bikes Are Meant to Be Used

Shop Certified Pre-Owned bikes. Inspected, tuned, and ready to ride.

4,5

Excellent

TrustScore 4.5 sur 5

286 avis

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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,5

Tous les avis

(286)

33 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Awesome Place to Buy a Bike!

Joey was awesome to work with, but everyone was super friendly. The wealth of knowledge is amazing. Joey found me the perfect bike and helped me along the way with zero pressure. I would definitely start here no question.

9 mai 2024
Noté 5 sur 5 étoiles

Free freehub!

I ordered a spank 350 rear wheel without a freehub and it came with a freehub attached, thank you!

7 mai 2024
Noté 1 sur 5 étoiles

canceled selling my bike due to a new…

canceled selling my bike due to a new policy of deferred payment for 60 days.

1 décembre 2023
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Réponse de The Pro's Closet

Hello Ernest, I'm Nick The Pro's Closet (TPC)

I'm sorry to hear our offer terms did not meet your expectations. Offers are made upon several factors including market conditions, consumer demand, existing inventory, and the like.

If you have further questions regarding the timing of your payment, I and the team here would be happy to answer them.

You can reach us at 1-866-401-9636 .

Alternatively, you can email us at: rideguides@theproscloset.com

Noté 4 sur 5 étoiles

Read the blog

I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars

10 mai 2024
Noté 5 sur 5 étoiles

Brought a set of wheels from them and…

Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.

13 mai 2023
Noté 5 sur 5 étoiles

Got my dream bike for half of retail price.

Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!

15 novembre 2023
Noté 5 sur 5 étoiles

Highly recommend

Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.

17 février 2024
Noté 1 sur 5 étoiles

Don’t rely on the buyback program

Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!

11 mai 2024
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Réponse de The Pro's Closet

Hello Bill, I'm Nick from The Pro's Closet.

I'm sorry to hear about your buyback offer. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.

If you have further questions regarding your submission, our team is always happy to help.

Please contact us at 1-866-401-9636 .

Alternatively, you can email us at: rideguides@theproscloset.com

Noté 5 sur 5 étoiles

Great selection of gear

Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.

18 avril 2024

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