The Workplace Depot Avis 

192
TrustScore 4 sur 5

4,2

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Noté 5 sur 5 étoiles

Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

DO NOT BUY!!!! terrible product and after care service equally as bad. We buy lots of industrial steps and recently we purchased 2 sets of steps for our factory, The description read suitable b... Voir plus

Noté 5 sur 5 étoiles

I bought a garage defender a couple of months ago and fitted it. On Tuesday I got up to find that thieves had levered it up and got in my garage and stole my motorcycle. I sent pictures of the bent d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de matériel de manutention

Écrit par l'entreprise

Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

192 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,2

Tous les avis

(192)

46 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic staff

Today i called with an urgent order and i was greeted by a lovely lady called Issy. She was more than helpful with me and helped me obtain the goods the same day and saved our Job. Some of the best customer service around! Couldn't recommend more!!

17 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY!!!

DO NOT BUY!!!! terrible product and after care service equally as bad.

We buy lots of industrial steps and recently we purchased 2 sets of steps for our factory, The description read suitable but found the wheels kept failing [New concrete and factory conditions]

I asked them to come out to the factory to investigate why there product was failing they refused and said it was miss use. They did offer replacement wheels but again failed time after time. Poor product and aftercare.

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs, supply sub-standard equipment and have no interest in resolving issues. Handle bent on pump truck whilst lifting pallet of coke. (Well beneath weight capacity). Replaced handle only for the same issue to arise within a few months. No interest in replacing any further. We have had our other pump trucks for over 10 years and bought an additional one 12 months ago. Neither of these (purchased elsewhere) have encountered any issues.

3 septembre 2026
Avis spontané
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Réponse de The Workplace Depot

Good Morning

Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not of the quality you expected.

We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.

We value your feedback and hope to have the chance to put things right.

Kind Regards

The Workplace Depot

Noté 3 sur 5 étoiles

Bottom panel problem.

Whilst its a robust unit the instructions, as with many things, is absent some key details especially for the bottom panel. Firstly the piece supplied doesn't look like its picture (on the components page), so that caused some confusion and trail and error using the top panel until we figured out which was which and how both needed fitting as the top panel fits from the inside and then needs bracing whilst you wrestle to put a couple of screws in. We then had to tilt the whole unit to get access undernesth to fit 4 screws from the underside which arent even mentioned in the installation guide but clearly needed to tie in the bottom to the back panels. All the above meant we ended up scratching some bits and causing a spatial problem in getting to the underside of the mostly built unit.

1 septembre 2026
Avis spontané
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Réponse de The Workplace Depot

Good Morning

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that you found the unit to be robust, but we’re sorry that the assembly process was more difficult than it should have been.

Your comments regarding the assembly sequence and the potential for scratching the panels are particularly helpful, and we’ll review this feedback with a view to improving the installation instructions and illustrations.

Thank you again for bringing this to our attention, and we apologise for the frustration caused during assembly.

Kind Regards

The Workplace Depot

Noté 5 sur 5 étoiles

Excellent quality and perfect for music…

Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handle. I bought it to send to my brother in Romania, who will be using it to load heavy musical equipment and sound systems. After unpacking and inspecting it, I can confidently say it’s a fantastic, high-quality product. Highly recommended!

20 août 2026
Avis spontané
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Réponse de The Workplace Depot

Thank you so much for your fantastic 5-star review! We’re delighted to hear how impressed you are with the quality, strength, and lightweight design of the RAMP-SUITCASE 2. It’s great to know it will be put to good use helping your brother.

We truly appreciate your recommendation!

The Workplace Depot

Noté 5 sur 5 étoiles

Great service and product

Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and no tools required . I am delighted with the shelves . I have bookmarked this company for future purchases. Thank you Workplace Depot for your excellent product and service.

13 août 2026
Avis spontané
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Réponse de The Workplace Depot

Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear that you’re pleased with your new garage shelving and that you found it sturdy, well made, easy to assemble and great value for money. It’s wonderful to know that our fast delivery and service also made a great impression.

We really appreciate you bookmarking Workplace Depot for your future purchases, and we look forward to helping you again! 😊

The Workplace Depot Team

Noté 5 sur 5 étoiles

Garage defender

I bought a garage defender a couple of months ago and fitted it. On Tuesday I got up to find that thieves had levered it up and got in my garage and stole my motorcycle. I sent pictures of the bent defender to the company and had a reply off Luke who said as a gesture of goodwill would send out a replacement which came the next day. Fantastic customer service. Thank you.
As a further precaution I have added a third bolt as the unit only comes with 2 and they have been welded for extra security.

7 août 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Paul

Thank you for taking the time to leave your review.

We're very sorry to hear about the theft of your motorcycle. While we're disappointed that determined thieves were able to gain access, we're pleased that Luke was able help and could arrange a replacement for you quickly.

Your additional security measures, including the third bolt and welding, sound like sensible extra precautions, and we appreciate you sharing your experience with others.

Thank you again for your kind words about our customer service. We hope everything goes as smoothly as possible from here, and we wish you all the best.

Kind Regards

The Workplace Depot

Noté 2 sur 5 étoiles

Expected better quality based on the…

Expected better quality based on the description it's usable but i wouldn't recommend it without improvements.

24 juillet 2026
Avis spontané
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Réponse de The Workplace Depot

Good Morning

Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not of the quality you expected.

We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.

We value your feedback and hope to have the chance to put things right.

Kind Regards

The Workplace Depot

Noté 1 sur 5 étoiles

My order wasn't fulfilled correctly

My order wasn't fulfilled correctly . I received the wrong item instead of what i purchased .

17 juillet 2026
Avis spontané
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Réponse de The Workplace Depot

Good Morning

Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not the correct item.

We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.

We value your feedback and hope to have the chance to put things right.

Kind Regards

The Workplace Depot

Noté 1 sur 5 étoiles

The finish wasn't great

The finish wasn't great, and the material quality didn't justify the price . i expected a more robust product .

15 juillet 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Benjamin

Thank you for taking the time to share your feedback. We're sorry to hear that the product didn't meet your expectations in terms of both the finish and the material quality.

We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.

We value your feedback and hope to have the chance to put things right.

Kind Regards

The Workplace Depot

Noté 5 sur 5 étoiles

Easy to deal with and very helpful

Easy to deal with and very helpful

17 juin 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Keith

Thank you for your 5-star review!

We're so pleased to hear that you found us easy to deal with and that our team was helpful throughout your experience. Providing friendly, efficient service is something we take great pride in, so it's wonderful to know we met your expectations.

We really appreciate your support and look forward to helping you again in the future!

Kind Regards

The Workplace Depot

Noté 5 sur 5 étoiles

The website was easy to understand and…

The website was easy to understand and identify what I needed. I received the goods in perfect condition the next day. 5 stars all round Ellis Hutchinson.

24 juin 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Rick

Thank you for your fantastic 5-star review!

We're delighted to hear that you found our website easy to navigate and that you were able to quickly find exactly what you needed. It's also great to know your order arrived the very next day and in perfect condition.

Thank you for taking the time to share your experience. Your kind words mean a great deal to our team, and we'll be sure to pass your feedback on to Ellis. We really appreciate your support and look forward to serving you again in the future!

Kind Regards

The Workplace Depot

Noté 5 sur 5 étoiles

Absolutely brilliant!

Absolutely brilliant company and products. Excellent customer service, with friendly, quick, and helpful responses.

Cabinets delivered on time, great quality, easy to assemble, and very affordable price.

Mike, The Dandelion Community

17 juin 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Mike

Thank you so much for your fantastic review, Mike!

We're delighted to hear that you had such a positive experience with both our products and customer service. It's great to know the cabinets arrived on time, were easy to assemble, and met your expectations for quality and value.

Your kind words mean a great deal to our team, and we're especially pleased we could support The Dandelion Community. Thank you for choosing The Workplace Depot—we really appreciate your recommendation and look forward to helping you again in the future!

Kind Regards
The Workplace Depot

Noté 5 sur 5 étoiles

Dent in product but...

I purchased a perforated tool bar for the kitchen (to hang kitchen wear on) and the delivery was quite quick however I noticed the panel had 2 dents on the sides. I emailed the company and within a few minutes Christina from The Workplace Depot answered and after I had explained what had happened, I was given 15% discount which was great. The alternative would be to return the panel for a replacement which could cost more than the actual panel. Good outcome.

18 mai 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Johnny,

Thank you for your wonderful 5-star review! We’re really pleased to hear that your order arrived quickly and that Christina was able to resolve the issue promptly for you. Although we’re sorry the panel arrived with dents, it’s great to know we could reach a solution that worked well for you. We truly appreciate your understanding and your feedback, and we hope you enjoy your new kitchen tool bar!

Kind regards,
The Workplace Depot

Noté 5 sur 5 étoiles

The Sackbarrow-3.

The Sackbarrow-3 arrived quickly and well packed. It needed assembly but all components were there and everything fitted perfectly. Need your own tools. This is a good quality item and looks the part. Yet to use it but I have every confidence it will last a good long time, made from good "stuff". Contact with the company via Christina was swift, pleasant and helpful. No issues with the item, just making a query about wording of instructions.
Would recommend the product and company.
Price appears to be the "going rate" for the item.

13 mai 2026
Avis spontané
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Réponse de The Workplace Depot

Hello Stuart,

Thank you for your wonderful 5-star review. We are delighted to hear that your Sackbarrow-3 arrived quickly and that assembly went smoothly. It is great to know you are happy with the quality of the item and the service provided by Christina. We truly appreciate your recommendation and hope the sack barrow serves you well for many years to come.

Kind regards,
The Workplace Depot

Noté 2 sur 5 étoiles

Shoddy service and product

I ordered a trolley (item# WD-6) from this company. It arrived as a flatpack in a reasonable time. when I came to assemble the trolley, the nuts and bolts required were absent. I contacted the company to ask for the fasteners. The customer service staff responded swiftly to say they had notified their product staff and would get back to me asap. Well, I had to prod them for nearly a week to get a solution. The solution offered was that I buy my own nuts and bolts and thyey would refund 20% ( £30) of the purchase price. As it appeared this was going to be quicker than them source and send the fasteners, I agreed. I was left puzzled as to why they couldn't open up the same item in stock and remove and forward the fasteners therein. So I ordered the fasteners off eBay, which cost me £12 and a further delay of 4 days. The fasteners arrive and I begin to assemble the trolley only to discover that the tubes that the legs go through have not been deburred and so the legs won't go through, plus I cut myself on razor sharp swarf. In addition the tubes werewelded at a slight angle (The welding was awful with spatter everywhere). Luckily, I am a DIYer and have a fair array of tools and I used a rounded maetal file to deburr and open up the tubes. After that assembly went smoothly and the trolley is a sturdy beast. BUT the fabrication is of a poor standard and the service by The Workplace Depot shoddy. If you don't have basic DIY knowledge and tools give their products a swerve.

14 mai 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Jon,

Thank you for your feedback. We are very sorry to hear about the issues you experienced with the missing fixings and the manufacturing quality of the trolley. This is certainly not the standard we aim to provide. We appreciate you bringing these matters to our attention and apologise for the delays and inconvenience caused throughout the process.

Kind regards,
The Workplace Depot

Noté 5 sur 5 étoiles

Had an issue with one of the bollards…

Had an issue with one of the bollards we purchased, within 5 mins of reporting the issues a replacement was sent, very good customer service and fast resolution to the issue.

12 mai 2026
Avis spontané
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Réponse de The Workplace Depot

Hello,

Thank you for your fantastic 5-star review! We’re sorry there was an issue with the bollard, but we’re very pleased to hear our team was able to resolve it quickly for you. Providing fast and helpful customer service is very important to us, and your kind feedback is greatly appreciated. We hope to assist you again in the future!

Kind regards,
The Workplace Depot

Noté 5 sur 5 étoiles

Fabulous Quick Delivery

Fabulous Quick Delivery, excellent value overall top marks!

12 mai 2026
Avis spontané
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Réponse de The Workplace Depot

Hi Sue,

Thank you so much for your wonderful 5-star review! We’re delighted to hear you were happy with the quick delivery and great value. Your kind words and top marks truly mean a lot to us. We look forward to serving you again soon!

Kind regards,
The Workplace Depot

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