Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was c... Voir plus

Noté 5 sur 5 étoiles

Verry good and fast communication. You get assigned an account manager that will assist you until reinstated. They can handle standard suspensions and will get you reinstated in most cases. Don’t expe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

James and his team knew their stuff, they knew exactly what part of Amazons policy I had broken and how to fix it. Although the process wasn't quick we were reinstated after 4 days. The letter they pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thompson and Holt helped us reverse a related account suspension that was impossible for us to fix. Before reaching out to Simon and Laura we almost gave up after failing so many attempts to appeal. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Agence de consultants commerciaux et informatiques
  3. Conseiller en gestion des affaires
  4. Services aux entreprises
  5. Consultant
  6. Agence e-commerce

À propos de Thompson and Holt

Écrit par l'entreprise

Established in 2016 Thompson and Holt are Amazon Seller Account Suspended Consultants. We can provide you with bespoke Appeal letters which will get you reinstated within 24 hours.

We can deal with

Section 3 Amazon Suspensions we can help with Drop Shipping Policy Violation

Inauthentic item

Counterfeit item

Multiple Accounts Issues

Listing Policy Violations

Used item sold as new

Valid Tracking Rate (VTR)

Selling prohibited Items

IP infringement (Trademark/Copyright)

Review Manipulation

Order defect rate >1%

Late shipment rate >4%

Pre-fulfilment cancel rate >2.5%

Confirm orders prior to actual shipment of the item

We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Thomson and holt is the worst company I…

Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was copy pasted from the internet. Of course my account was never opened. After that they didn't answer my phone or mail. My account was finally opened with 50 dollars that I paid to upwork.

15 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid these scammers!!!

Avoid these scammers
Please guys if you thinking to use their service please avoid you will not get any replies from them once you have made a payment these people are scammers! Do not ever use them

18 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

They take your money

They take your money , makes 1 appeal , it doesn't work at all , and doesn't respond you back !

Call them before you start work with them , you will see that they never open the mobile .

You can work with them if you want to your money get stolen.

3 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolute pathetic service!!

Absolute pathetic service! Do not believe the 100% account reinstatements they have on their website as they have failed to reinstate my account. Lucy only replies once every week or two and that's after you have to chase her. It's been 4 months she's been asking pointless questions just to stall. Just have a look at their twitter likes page at the disgusting unprofessional behaviour from the company!

3 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

"I contacted Thompson and Hold to have…

"I contacted Thompson and Hold to have my Amazon account reinstated, and they assured me they could do so within 3 weeks before I made payment. However, it has now been 5 months and they are still stalling. In particular, the person they touted as their best employee, Lucy Gibson, has been unable to solve the problem and whenever I ask for an update, I am met with "I don't know" responses. Their email response times are also very slow. Avoid this company at all costs - there is no refund and they cannot solve your problem. They are a rude and incompetent firm."

24 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. Used a different company prior to using Thompson and Holt, but these guys were amazing. Got our dropshipping suspension reinstated.

12 décembre 2022
Noté 5 sur 5 étoiles

Suspended for dropshipping

Suspended for dropshipping. Awful time I was having. After 7 days I have just received a message from Amazon advising my account is reinstated. My business has been saved.

9 novembre 2022
Noté 5 sur 5 étoiles

Smashed it out of the park

Smashed it out of the park! Reinstated within 2 days. Who said inauthentic suspensions were hard work? These guys nailed it!

24 octobre 2022
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review.

If you need any further assistance please do not hesitate to contact us in the future.

Call UK: 0161 527 4002
Call USA: 1-866-307-6434
WhatsApp/Telegram: +447818020777
Email: Info@ThompsonandHolt.com

Noté 5 sur 5 étoiles

Great advice on our inauthentic…

Great advice on our inauthentic suspension. Everything worked perfect.

13 octobre 2022
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review.

If you need any further assistance please do not hesitate to contact us in the future.

Call UK: 0161 527 4002
Call USA: 1-866-307-6434
WhatsApp/Telegram: +447818020777
Email: Info@ThompsonandHolt.com

Noté 1 sur 5 étoiles

SCAM

I hired for a solution to block duplicate accounts and sent the information about my case, which was totally ignored. They sent me a totally generic plan, the kind you find for free on the internet. I asked on the same day that I hired them for a refund of the 1000 pounds I paid and they do not want to refund me claiming that they have already started the service. They made a ridiculous single 1 page plan and think they can charge me £1000. A real rubbish, totally disrespectful and bad. I will get my money via chargeback.

12 octobre 2022
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for taking the time to write a review. We have successfully helped many sellers in your situation in the past reinstate their Amazon accounts. However, when deliberate fraudulent activity has occurred on an old account where Amazon associate you with the account we find it hard to overturn Amazons final decision.

If you need any further assistance please do not hesitate to contact us in the future.

Call UK: 0161 527 4002
Call USA: 1-866-307-6434
WhatsApp/Telegram: +447818020777
Email: Info@ThompsonandHolt.com

Noté 1 sur 5 étoiles

This company is an internet scam

This company is an internet scam
"PLS LEFT ZERO STAR FOR THEM"
I paid £700 for an appeal letter for Etsy account
They told that “once you have made payment we will give you these details” & “Your case manager would advise on this”
But they did not discuss your case and will send you a “robot” letter like a copy paste from Google then ask you send it to Etsy. My account is on etsy but the letter appeal for Amazon Account.
I am sure that they know nothing about Etsy marketplace or its appeal processing. I “taught" them about Etsy’s policies later
Eventually, they told me to send the letter to some emails without any response and ask me to wait from May 2022 until now. If there is not have any response from these emails, they will not take responsibility for this, so their job is completed
I read many reviews before working with them but now, I believe that all reviews are fake or honest review be hidden
Please do not be scammed like me

6 octobre 2022
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for taking the time to write a review.

We agreed to help you after your Etsy account was suspended and you had already appealed 5 times. Your account was suspended again when Esty requested you resubmit your ID.

Unfortunately we can not persuade Etsy to accept your ID. If Etsy refuse to deem ID you have submitted as fake there is little we can do.

Noté 5 sur 5 étoiles

Section 3 Drop shipping appeal

Thanks to Laura my account is now reinstated. It took 3 months to resolve a section 3 drop shipping suspension I was told it would take 2 weeks but it’s fixed now.

16 août 2022
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thanks for taking time to write a review we really appreciate it. Please remember to try www.ip-alerts.com to avoid any issues in the future.

Noté 1 sur 5 étoiles

Not worth it

I used the service last year to help me resolve a simple ban - they said I had 9/10 chance of resolving.

Could not help me get my account back - the service is provided and they do write submissions for you but they are copy and paste jobs and did not work on getting me re-activated.

Save your cash - write an appeal with the help of experienced sellers or through seller support forums.

18 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Before your payment,they will always…

Before your payment,they will always online to answer your question,very kindly.

After the payment,they only send you a standard templater letters,a person who even never read your mail only send many standard letter.you will never find anyone can answer you,i tried to contact by online message,whatsapp,nobody will answer,even you know they are online.after 3 month,my account still suspended,but before they told me it is not a problem.

NEVER TRUST THIS COMPANY IF YOU DO NOT WANT TO LOSE MONEY.

24 août 2022
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thanks for taking the time to write a review, we appreciate the feedback.

Please be assured that the appeals and action plans we create are not templates.

I can see that you are in contact with your case handler who will continue to work with you until your account is reinstated. The longest time it has taken us to reinstate a clients account is 2 years and there were dozens of appeals and action plans created we did all this work for a fixed fee.

Please note when Amazon suspect deliberate fraudulent activity on an account the likelihood of them reinstating the account is slim.

You can always contact us direct on the details below.

Call UK: 0161 527 4002
Call USA: 1-866-307-6434
Call International: +44 161 527 4002
WhatsApp/Telegram: +447818020777
Email: Info@ThompsonandHolt.com

Noté 5 sur 5 étoiles

Amazing service from Laura

Amazing service from Laura. Thank you.

30 juillet 2022
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your feedback, we are glad we were able to assist with your Section 3 Drop shipping suspension.

Noté 5 sur 5 étoiles

Great service and Lucy my case manager…

Great service and Lucy my case manager asked millions of questions, but got to the bottom of the issue and got us reinstated.

29 juillet 2022
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your feedback, we are glad we were able to assist with your Section 3 Drop shipping suspension.

Noté 5 sur 5 étoiles

It was great to work with Thompson and…

It was great to work with Thompson and Holt. Our Walmart account was suspended so we contacted to Thompson and Holt. They are very professional and have lots of experiences, we are able to bring our account back to normal. Thank you!

22 juin 2022
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thanks for your review. Walmart is becoming a much bigger platform and lots of Amazon sellers are now using the Walmart platform to reduce their risk and increase sales.

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus