Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract optio... Voir plus
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Établissement
Changer d'établissementUnit 2 The Alhambra Shopping Centre, S70 1SB Barnsley, Midlands, GB
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We came in today to sort out a new contract for my mum, we dealt with Fern who was absolutely fantastic, she was fun, chatty everything you could want as a customer facing employee. She set up the en... Voir plus
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I visited the THREE branch on april 27, 2026 and was served by Fern. She were incredibly helpful in explaining the credit check process for the new iPhone. Instead of just giving us a 'yes' or 'no,' t... Voir plus
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Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
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À propos de l'entreprise
À propos de Three UK - 3Store Barnsley
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 2 The Alhambra Shopping Centre, S70 1SB, Barnsley, Midlands, Royaume-Uni
- 01226280753
4,9
Excellent
123 avis
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Fantastic service and great advice
6 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi Susan, we're so happy to hear this was your experience, this is what we want for all our customers, thanks so much for letting us know! -John
A good welcome,a very patient…
A good welcome,a very patient considerate assistant,helpful and made transition easy Her name is Jane.
5 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Barnsley
We appreciate the 5* - We know Jane will be happy to see this -Maxine
Outstanding customer service by Fern
2 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
My experience was brilliant
My experience was brilliant, fren was brilliant helped me with my purchases very friendly.
2 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hey Denise! Fren will be thrilled to hear this. Thank you for your wonderful 5 ⭐ feedback! Wishing you a wonderful day ahead 🤗 -Ayesha
Fern made it very easy today im store…
Fern made it very easy today im store great help superstar
29 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hey Christine, thanks a ton for the 5 ⭐ review! Great to hear Fern made your visit fabulous. Hope to see you soon! -Afaq
I was served by fern today in the three…
I was served by fern today in the three store today she was amazing at her job really nice to speak to would recommend highly
27 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent customer service
Excellent customer service, really helpful and informative. Brilliant experience from Fern
21 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi.
Thanks! Your review is really appreciated. -Pete
Everything was perfect
Everything was perfect. We were given a really good deal and the staff were brilliant.
19 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hey Andy! We’re really happy to hear this has been your experience. Thank you for this lovely 5 ⭐ review! Wishing you a wonderful Christmas when it comes 🎄 -Ayesha
Réponse de Three UK - 3Store Barnsley
Hi Kevin, we’re absolutely delighted that Janet took such great care of you and thank you so much for sharing this 5⭐ review! -Kishan
5* or 10/10 take Ur pick
5* or 10/10 take Ur pick. Ryan, Michael & Ash "The 3 Musketeers":-). Wow, talk about going above and beyond. These guys know their stuff. Each one helped in a process to restore my phone to working order over a '2 day period'. Enabling me to avoid the dreaded 'factory reset'. Competent, very friendly and extremely patient. Thanks guys. Management, just give them all a raise.
15 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Thanks for your 5 ⭐ review, and it's lovely to hear that you enjoyed great customer service from the team. We can understand how stressful it can be when your phone stops working, so it's reassuring to know that you felt well taken care of. We appreciate you taking the time to share this with us 🎊. -Michael
Ryan the shop manager and Michael were…
Ryan the shop manager and Michael were very helpful and on point with solving the issue, I believe those two gents deserve a raise for their incredible service and performance
15 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
That’s fantastic, Ioan! We’re so glad Ryan and Michael were able to provide the support you needed. They’ll be thrilled to know their efforts were truly appreciated. Thank you so much for the 5⭐ review! -Neha
Very helpful set up my new phone.
11 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Customer Review
We purchased two phones at the 3 Store Barnsley and the Store Manager Ryan and staff member Fern were friendly and knowledgeable and their customer service was excellent.
1 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Lovely friendly knowledgeable staff
Lovely friendly knowledgeable staff, Fern was a great help today thankyou for saving me lots of money by switching my broadband
3 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Thanks for this amazing 5⭐ review, Jemma. We really appreciate you taking the time to send this over to us! Great work Fern 🎉 -Jade
Absolutely brilliant customer service…
Absolutely brilliant customer service in store by Jakue, helped me find the deal I have been looking for and couldn't be anymore happier.
16 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Thanks for this amazing 5⭐ review, Ludvigs. We really do love to hear this! Great work Jakue 🎉 -Jade
I would like to say Fern was a great…
I would like to say Fern was a great help to both of us. We would recommend her for helpfulness, knowing her job and her pleasantness. She deserves every opportunity.
16 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Réponse de Three UK - 3Store Barnsley
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great deal and aftercare experiance
Great deal saved me money by switching me from EE. Also Jane and Ryan where very helpfull in setting up my new phone and showing me how to use it.
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Absolutely amazing service fern sales…
Absolutely amazing service fern sales rep was great
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Yes! That's so great, thank you for fantastic review :) -Scott
Fern was very helpful and took the time…
Fern was very helpful and took the time to give me options and ended up getting a new phone with her help
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Barnsley
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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