Luke is great person I really glad to talk with him, he guide me as professionally behavior I am very I am really impressed.
L'entreprise a répondu
Établissement
Changer d'établissementCastle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD Belfast, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sophie in the castle court store did the impossible and fixed my phone she is amazing thanks again for going above and beyond!
L'entreprise a répondu
We came into the shop with a faulty sim card. Rebecca was very efficient and knowledgeable in fixing our sim and changing ours to a e sim which took some time due to setting up new phone ,Rebecca was... Voir plus
L'entreprise a répondu
We had a major issue with a WiFi router we had purchased from another store, and Thomas at 3 Mobile went above and beyond to help us sort it out. Despite the problem not being related to a product... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Belfast (Castle Court)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Castle Court Shopping Centre, Unit 4 Shopping Centre, BT1 1DD, Belfast, North, Royaume-Uni
- 02890321224
4,8
Excellent
71 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolute continuity of service
The absolute continuity of customer care,excellent as ever.Rebecca was very welcoming,her attuned listening and respectful understanding of my specific needs made all transactional dealings so easy.Her patience and professional engagement were outstanding.Merci.
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi there 😊
Thank you for your kind words, they mean a great deal.
It’s lovely to hear how Rebecca’s warmth, attentive care, and thoughtful support made your experience so seamless.
Her professionalism and patience truly stand out.
Merci for sharing your feedback. -Ayesha
Destiny was great
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
This is the kind of feedback that makes us smile, Chris! 😊 We’re thrilled to hear that Destiny made such a strong impression. -Veronica
Patient and helpful
I was very worried about changing to Three and all that goes with it but the experience was wonderful thanks to Rebecca. She made me feel very at ease and was very knowledgeable. I couldn't have found a better service elsewhere.
4 juin 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Eamon. It’s great to hear that the switch felt smooth and reassuring, and that Rebecca helped you feel comfortable throughout the process. 😊 -Prabhjeet
Shannon
Shannon, who works at the Three store in Castle Court Shopping Center in Belfast is absolutely amazing. She is incredibly helpful, friendly, and professional. Her customer service is s outstanding, and she always goes above beyond to help. She is real credit to the team.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
That’s incredible, Aleksandra 🌟 Shannon clearly delivered something special at the Belfast Castlecourt store and set a high bar with the way everything was handled. Your kind words encourage us to keep striving for excellence every day 🎉 -Arvind
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Sophie! We absolutely love hearing this. We’re really glad our team has given you such excellent support throughout. We hope you have a wonderful day! 😊 -Neha
Réponse de Three UK - 3Store Belfast (Castle Court)
Hello Thomas! We’re so happy to hear you had a great experience with us. Thank you for the review 😊. -Neha
Excellent service from Hannah who…
Excellent service from Hannah who remembers a complicated 7 person account with plenty of foreign travel. She gets us the best deal and keeps all online!
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Diarmaid, thank you for taking the time to share this. It’s great to hear that Hannah provided the support you needed and made things easier for you. -Afaq
Réponse de Three UK - 3Store Belfast (Castle Court)
Thank you for your feedback, Bridget! We’re pleased that Destiny was able to sort things out for you so efficiently. ✨ -Veronica
Kristen was so helpful and sorting my…
Kristen was so helpful and sorting my issue amazing service!!
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thank you for sharing your experience! We’re glad to hear that Kristen made your visit a great one. ✨ -Veronica
My phone went through the washing…
My phone went through the washing machine and Shannon spent all afternoon getting this sorted. It was extremely difficult due to the condition of my water damaged phone and she was patient friendly and informative at all times. I am delighted none of my stuff was lost. Amazing
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
We love fast fixes and happy endings and we’re so glad Shannon turned a stressful situation into a smooth recovery. Her patience and determination made all the difference, and it’s fantastic to hear your data is safe. Thanks for sharing your experience, Yvonne! -Ashifa
Luke is very helpful and explains us…
Luke is very helpful and explains us about boardband etc
25 avril 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Sarah, it is wonderful that Luke provided such helpful and clear information to ensure you are well-informed about our broadband. -Kishan
We had a major issue with a WiFi router…
We had a major issue with a WiFi router we had purchased from another store, and Thomas at 3 Mobile went above and beyond to help us sort it out. Despite the problem not being related to a product from his store, he generously gave us around 40 minutes of his time, patiently walking us through everything and offering clear, practical advice.
Thomas was an absolute gentleman throughout — calm, knowledgeable, and genuinely eager to help. His professionalism and willingness to go the extra mile made a stressful situation much easier to deal with.
He is exactly the kind of person every company should be proud to have on their team. A true credit to 3 Mobile
17 avril 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Wow, David! Your 5 ⭐ review totally made our day. We’re so glad Thomas stepped in and gave you the time, patience, and support you needed. That’s exactly the energy we love to see. Thomas made such a big difference during a stressful moment, he’s absolutely one of our⭐🥳 -Ayesha
Friendly Service
Thomas was very helpful and nothing was too much bother! I needed help with an issue that other stores didn’t shed much light on. Would come back!
9 avril 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi Courtney, it’s wonderful to hear Thomas was able to give you the support you needed. We’re glad he could provide clarity where others couldn’t, and we look forward to welcoming you back. -Shivam
Got new I phone 17 e today
Got new I phone 17 e today. Hannah helped us get the best deal. Had a great experience Thankyou!
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thanks so much, Bethany! 🎉 We’re delighted that Hannah was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
I was able to upgrade my contract very…
I was able to upgrade my contract very quickly with Rebecca in Castle Court Belfast. Very friendly service and efficient. I am happy with my purchase.
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi there 🎯 Great to know Rebecca at our Castle Court Belfast branch offered such excellent support with your upgrade and handled everything with real expertise. Glad the new purchase feels like the right fit 💙 -Arvind
Réponse de Three UK - 3Store Belfast (Castle Court)
Lovely feedback, Md! We’re delighted that your experience brought joy to your day. Have a fantastic one ahead! 🌸 -Ayesha
Kristen was really helpful with sorting…
Kristen was really helpful with sorting out my concerns and getting me set up with a new contract. She did a really good job!
27 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hi there! We're so glad that, Kristen didn’t just help, she transformed the whole experience, turning concerns into confidence and making the contract journey feel like a win! -Ashifa
Kristen was fantastic !
Kristen was fantastic !! She solved all my problems straight away and got me on an even better plan !! Super quick service. Will always come back and see Kristen :))
24 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
That’s brilliant to hear, Deanne 🌟 Kristen clearly gave you the quick support you needed and helped you onto a better plan 🙌 Thanks for sharing such positive feedback about her service! -Shivam
3 is fantastic
Rebecca was very helpful during our store visit. She shared many helpful information to us.
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Thank you, Rodrigo! 🌟 We’re so glad Rebecca was able to make your store visit helpful and informative. 🙌 Your feedback means a lot to us. 💙 -Shivam
Great chat with Shannon she was amazing…
Great chat with Shannon she was amazing
Sorted out an old contract and even took a new contract out. Her customer service was second to none spoke about everything and saved us money so very happy to move from O2 back to Three
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Belfast (Castle Court)
Hey Samantha! Thank you for sharing! Shannon really knows how to look after people, and we’re glad she made your switch back to Three feel easy. 😇 -Ayesha
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.